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Progressive Leasing Reviews 2,129

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TrustScore 4.5 out of 5

4.5

Financial Institution
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the leasing process, often noting quick approvals and flexible payment options, including a popular 90-day same-as-cash plan. Many appreciate that the company provides opportunities to acquire desired items without requiring good credit, allowing them to make affordable monthly payments. The customer service is consistently praised for being courteous, knowledgeable, and helpful, with agents eager to assist. However, some customers were dissatisfied with aspects of the payment process, reporting issues with automatic withdrawals and unexpected charges after early payoffs. A few people also felt that customer service was poor, mentioning difficulties in resolving issues and concerns about collection practices.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues with unexpected... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the easy, fast, and simple... See more

Product

Reviewers mention positive feedback about product. Many customers appreciate the ability to purchase items... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the ease and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the agents for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leasing with Progressive is such an easy and stress free way to finance the things you desire. Although all leases allow you to pay up to 12 months, I normally choose to pay my leases off within 90 d... See more

Rated 5 out of 5 stars

I'm a customer that has returned over 5 times. Why because no other company can beat Progressive Leasing. I'm a Great Grandma so I need their help, they offer affordable monthly payments, with the wor... See more

Rated 5 out of 5 stars

This my second time purchasing a new mattress from Mattress Firm. First and foremost is the quality and never have I slept better. The staff was professional, friendly, and went above and beyond. Prog... See more

Rated 5 out of 5 stars

They are really great for lease to own. You do pay higher price at the end but they always have the 90 day options. They also provide excellent customer service. Each time I’ve needed assistance cus... See more

Company details

  1. Financial Institution
  2. Leasing Service
  3. Payment Service

Written by the company

With thousands of retail locations nationwide, you can enjoy convenient, flexible lease-to-own purchase options on items such as furniture, electronics, jewelry, tires & wheels, mobile devices, appliances, mattresses and more. Own it in 12 months or less. No credit needed.*

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible service and billing practices

I have had to sign up for automatic withdrawal several times. Every month my renters policy would be canceled because who ever handles the billing would not automatically deduct the funds it should have. Even though I had given not only my whole checking account information, but my card information as well. The cost of insurance way to high.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

The whole process was easy after I…

The whole process was easy after I realized you do an application for each store separately. The application is short and easy so it wasn’t a bad thing. I got approved real quick and found what I was looking for, purchased it with no problem.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new refrigerator and didn't…

I needed a new refrigerator and didn't have the money to buy one and couldn't finance it because of poor credit. Progressive Leasing offered to help and I used the 90 day option and now have a great new refrigerator. If you can't do the 90 day option it does cost a lot more for what your buying.

20 October 2025
Unprompted review

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