Its scam
Its scam. Never received my order and I'm waiting to be refund ... it's been 7 months. Really not professional
17 February 2023
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Company details
Contact info
My order didn’t arrive and neither did…
My order didn’t arrive and neither did my replacement order
2 January 2023
Reply from Professor Vapes
Hi there Paul,
Our sincere apologies for your order not being delivered to you. Please can you email us on info@professorvapes.com so we can get this resolved for you as soon as possible.
Regards
Professor Vapes Team
Fast and easy!
Bought a couple of things from here. Messed up my order, by ordering wrong product support helped correct this with ease before it was dispatched.
Great service and friendly support would reccomend..
21 February 2023
Unprompted review
Reply from Professor Vapes
Hey there Orion
Thanks so much for the 5star review. We're so glad you got your order correct. We're always happy to help. 😃
Great Experience!
Whats to say! things went smooth, Support was fast and easy aswell as respectable and professional. I made an error in my order and this was fixed within the 24 hours before it was processed. Delivery came within a few days without delay. Would reccomend to others and use this store again. Very happy. 5/5
18 February 2023
Reply from Professor Vapes
Hi there Jaydon
Thanks so much for the 5star review. It's much appreciated. We're glad you enjoyed our service and products. 😃
It’s literally been three weeks since I…
It’s literally been three weeks since I ordered and still haven’t received anything
27 February 2023
Reply from Professor Vapes
Hi there Annie,
We're so sorry that you haven't received your order. Our sincere apologies. Please send us an email on info@professorvapes.com and we will issue a refund for you. Again our most sincere apologies.
Regards,
Professor Vapes Team
Fast delivery and great customer service.
Fast delivery and great customer service I recommend buying form this company great deals and fantastic liquids
22 January 2023
Reply from Professor Vapes
Hi Ethan
Thank you so much for the 5 star review we really appreciate it. We love a good deal as well. Thank you for the loyal custom. 😀
Nearly two weeks and haven’t received…
Nearly two weeks and haven’t received anything
Ordered on the 24th and now it’s saying its delivered
Won’t be ordering from here again
24 October 2022
Reply from Professor Vapes
Hi there Dylan
We're sorry to hear that you aren't happy with our service. We have checked the tracking and it says that the package is currently with customs. If you require any help with any customs info then please do not hesitate to contact us. If it says something different to you on the tracking then please do contact us on info@professorvapes.com
Best Customer Support ever
I had some minor problems with payment(my end) they helped me tried they're best to help me and figure out the issues.
like the customer support is amazing. i send mails at 12 am and still got fast responses and always very professional and meaningful responses.
18 August 2022
Unprompted review
Reply from Professor Vapes
Hi Gianni,
Thank you for your amazing 5* review. We strive on giving our customers a 100% satisfaction rate. I'm glad we've managed to give this to you. Our customer service lines are open 24hrs Mon-Fri so you can always contact us.
Fantastic customer service
Fantastic customer service, help every step of your order should you need it. If they haven't got something you need they will find you an alternative. Delivery is fast. Would highly recommend.
17 May 2022
Unprompted review
Reply from Professor Vapes
Thank you Sharon for your lovely review :-)
Fab service and quick delivery
16 May 2022
Reply from Professor Vapes
Thank You Vanessa for your 5 star review. We appreciate it.
Friendly and professional service
Friendly and professional service. I recommend Professor vape any time. I'm looking forward to my new vape, Smok priv-3.
16 March 2022
Reply from Professor Vapes
Thank you for the 5 star review Tomas. 😀
fast respond
11 February 2022
Reply from Professor Vapes
Thank you for the 5 star review. Means a lot to us. 😃
Good prices nice juices good guy
3 February 2022
Unprompted review
Reply from Professor Vapes
Thank you, means a lot to us 😀
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