Professor Herb Reviews 

519
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the CBD tinctures and hemp blends, often noting their effectiveness for relaxation and as a tobacco alternative. Many appreciate the smooth taste and pleasant aroma of the blends, with a wide variety of flavors available that are well-balanced and not overpowering. The service is frequently described as five-star, with efficient order processing, good communication, and fast, reliable delivery. However, some people mentioned issues with delivery times, with orders sometimes taking longer than expected, and a few customers reported receiving products with stalks and seeds, affecting the quality and ease of use. A small number of reviewers were also dissatisfied with the performance of a specific vaporizer, finding it ineffective and not living up to expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the quality, variety, and effectiveness... See more

Quality

Customers consistently note positive experiences with quality, praising the consistent, excellent, and high... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Service

Reviewers mention positive feedback about service, consistently praising its top quality and efficiency.... See more

Order

People report positive experiences with order, highlighting the ease of ordering and user-friendly website.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more

Rated 5 out of 5 stars

Bought this product several times now and for me it's the best. Soft, smooth, crumbly and tastes really nice to smoke. Smells nice too. (Guava Dog flavour is subtle) Good communication, regular upd... See more

Company replied

Rated 5 out of 5 stars

For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a tobacco and weed alternative, as I gave up both in April this year. I was recommended PH by my drug and alcohol misuse worker, and I am so grateful to have found these wonderfu... See more

Company replied


Company details

  1. Tobacco Shop

Written by the company

Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

519 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(519)

190 reviews in the last 12 months

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Rated 5 out of 5 stars

A healthy alternative

This product really helped me stop smoking tobacco. There’s other websites that make weed substitutes but alternatively your next weed holiday could be in Canada. Vaping is harmful and dangerous….this is the substitute.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Ive had the shake twice previously and…

Ive had the shake twice previously and theyve been great, bought it from a shop, but went straight to professor Herb this time and ordered the 5 mix bundle. Delivery on point and product on point. I use it as a tobacco replacement and I put hash and bud with it.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Easy website, easy orders, easy pay, quick tracked delivery, great quality, great value, great smell, great taste, GREAT PRODUCT!

2 February 2026
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding! Professor Herb never disappoints. The quality of the flavoured hemp blends is on another level — smooth, rich, and packed with flavour without ever feeling overpowering. Every blend I’ve tried has been consistently fresh and beautifully balanced.

On top of that, the customer service is excellent — friendly, responsive, and genuinely helpful. Everything arrives looking great, from the packaging to the presentation, which really shows the attention to detail and care behind the brand.

You can tell there’s real craftsmanship and pride in what they do. I genuinely enjoy every session, and it’s quickly become my go-to choice.

Highly recommend to anyone looking for top-tier hemp blends and great service!

28 November 2025
Rated 5 out of 5 stars

Excellent Products and Service

Ordered January's Bubblegum X Gelato. Lovely smell and flavour.
My current favourite blend is still the Cherry Bomb. Is there any chance of a Strawberry blend (my other favourite) to come out again soon? Hope so.
Cheers.
Lynz.

25 January 2026
Unprompted review

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