Professional Cleaners UK Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Cleaning Service

Written by the company

Professional Cleaners UK provides reliable domestic and commercial cleaning services across London and the UK. From end-of-tenancy and deep cleaning to office and carpet cleaning, our fully insured, vetted cleaners deliver outstanding results every time. We are one of the country’s most established and respected cleaning companies, providing friendly, reliable and fully trained cleaners across at competitive prices. We support both households and businesses, delivering exceptional one-off and regular cleaning tailored to your property, requirements and budget. Our experienced teams handle everything from end-of-tenancy and after-builders cleans to ongoing domestic, commercial and office cleaning contracts. No job is too big or too small, and we can respond quickly if you need urgent assistance. Whatever type of cleaning you require - and wherever you are based - our teams are here to help.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
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Rated 5 out of 5 stars

I just had a deep clean of my flat from…

I just had a deep clean of my flat from Professional Cleaners UK and they were brilliant. The price was great and the quality of the clean was fantastic. They turned up on time and the process from start to finish was easy.

7 January 2026
Unprompted review
Professional Cleaners UK logo

Reply from Professional Cleaners UK

Hi Mark,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you were satisfied with our service and that the experience met your expectations. Providing a reliable and high-quality service is always our priority, so your comments are greatly appreciated.

Thank you for choosing Professional Cleaners UK. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

So nice to have a great cleaning…

So nice to have a great cleaning company at last. I live in a block of flats and the communal area has always been an embarrassment. Since professional cleaners UK took over the difference is night and day.
Im not normally one to right reviews but this company deserved it. Very happy.

9 February 2023
Unprompted review
Professional Cleaners UK logo

Reply from Professional Cleaners UK

Hi Jake,

Thank you very much for taking the time to leave such thoughtful feedback.

We’re delighted to know that our service has made a noticeable difference and that you’re pleased with the standard of the communal areas. Your comments are truly appreciated and will be shared with the team.

Thank you for choosing Professional Cleaners UK. We look forward to continuing to support you.

Rated 5 out of 5 stars

1st class service and standard

1st class service and standard.
Organised for my shop owner to have a regular clean. With relief I picked the right company and my boss was very happy with my decision.
Polite staff and high standard

11 March 2023
Unprompted review
Professional Cleaners UK logo

Reply from Professional Cleaners UK

Hi Demi,

Thank you for leaving us a review, it’s really appreciated.

We’re glad to hear everything went well and that you felt confident choosing us. It’s especially nice to know the standard and the team made a good impression.

Thanks again for trusting Professional Cleaners UK. We’re pleased to be working with you.

Rated 5 out of 5 stars

Fantastic End of Tenancy for my flat

Fantastic End of Tenancy for my flat! Process was simple and Sarah and the team at the office were great at booking and quoting accurately. Place was spotless, no money off my deposit! Couldn’t recommend them enough.

8 March 2023
Unprompted review
Professional Cleaners UK logo

Reply from Professional Cleaners UK

Hi Joel,

Thank you for your lovely review.

We’re really pleased to hear everything went smoothly and that the clean helped you achieve a great outcome at the end of your tenancy. I’ll be sure to pass your kind comments on to Sarah and the team, they’ll really appreciate it.

Thank you for recommending Professional Cleaners UK, and all the best moving forward.

Rated 1 out of 5 stars

The guy is a fraud

The guy is a fraud. He came and asked money in cash. Started asking money for all the things stating they are extra. Came alone instead of bringing more cleaners.

Once we left and came back after 30 mins he was nowhere to be found. He blocked us everywhere. He cleaned nothing

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Dont follow through with quotes

Dont follow through with quotes

I went through several emails back and forth on my end of tenancy clean and agreed date, time, price, scope. Then they come back and say they cant do it. Ridiculous.

2 September 2022
Unprompted review
Rated 1 out of 5 stars

This company are scammers.

This company are scammers.
I was looking for a cleaner for a pre-tenancy clean, and contacted a couple companies. Michael from Professional Cleaners Uk came back (with an email address from a different company "T&M Cleaning Services", but with Professional Cleaners link and website in his email, which should have rung alarm bells).
After agreeing a price, Michael took a deposit and agreed to have 2 people do 3 hours work. When his team arrived at my property he rang to try and extort more money as he said the house was too dirty, sending me a video of someone wiping dust with their finger as someone might have done after a clean, not before. His team then left without doing any work as I wouldn't pay the now inflated price. They refused to repay my deposit, with the words "that's not how it works buddy" (there was no mention of the deposit being non-refundable in their emails previously, it was a deposit for work).
I didn't have time to find another cleaner as I had tenants arriving the next day, so went to do the work myself, which took me and my friend half the time they had allotted for the job, we are not professional cleaners and only had one microduster each, no real cleaning products (the house really was in quite good condition as had a professional clean a few weeks before on check out, with only builders there in between, so no use of fridge, ovens, etc., just in need of surface dusting).
If this company had worked for the time we had agreed, they would have easily managed to do the work, they were only interested in either inflating the price or robbing me of the deposit.
Avoid at all costs.

11 December 2021
Unprompted review

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