ProduceShop - UK - Official® 

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Rated 4 out of 5 stars

Product delivered on time. Unfortunately due to ill health didnt open for a couple of months. Once constructed we realised we had been supplied with the wrong canopy. After a few emails with custom... See more

Company replied

Rated 4 out of 5 stars

Found a product that was having trouble finding in other places (just one other) and the price was much cheaper in produceshop. I am satisfied with the quality of the product for the price and and had... See more

Company replied

Rated 4 out of 5 stars

The product came on time without any issues. It was value for money product. The only issue is the the instructions to assemble the part which reduces 1 star, but overall good experience.

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Rated 5 out of 5 stars

Tustly and easy way..

22 November 2021
ProduceShop - UK - Official® logo

Reply from ProduceShop - UK - Official®

Hello!

Thank you for your review and to choose ou e-commerce. We hope that you did appreciated you product and to have you back as our customer on our website.

Till next time!
ProduceShop

Rated 4 out of 5 stars

Product delivered on time

Product delivered on time. Unfortunately due to ill health didnt open for a couple of months. Once constructed we realised we had been supplied with the wrong canopy. After a few emails with customer services they agreed to provide a refund sufficient to buy a new cover elsewhere as they were out of stock of the correct one. Refund processed and in our bank account within 3 days.

31 July 2021
Unprompted review
ProduceShop - UK - Official® logo

Reply from ProduceShop - UK - Official®

Hello!

Wow, your positive words gave us great input. Thank you for writing such a detailed review!

Till next time!
ProduceShop

Rated 1 out of 5 stars

Ref:60025 Order:921437684

I have real concerns as to when or if I will EVER receive the goods I purchased on On the 24.04.21 at 8:55 am which was for an Inflatable hydromassage 180x66cm Lay-Z spa Helsinki Airjet 7-seater with [ProduceShop]

I am literally devastated this Spa was brought for medical reasons for my mother who has Brain Cancer and physically disabled as part of her Therapy Treatment I was desperate for her to have a Hydra Spa opportunity to bath/pool experience, secondly, I’ve now lost over a £1,000. I truly believe the ProduceShop is deliberately exploiting the Brexit situation and informing customers of shipment delays after they’ve purchased and paid for goods is totally unfair, further, your courier [FERCAM] information states the Item has been delivered when it has NOT! I'm now going to have to forward my complaint to Action Fraud (Police) and Trading Standards UK as the service your providing is disgusting.

27 May 2021
ProduceShop - UK - Official® logo

Reply from ProduceShop - UK - Official®

Dear customer, we really appreciate you taking the time to provide us with your feedback.
We are sincerely sorry for your negative experience, our priority is to ensure a good shopping experience for our customers, with the aim of offering ever higher levels of service.
However, we are pleased that all items have been delivered and that the problem has been resolved.
We hope to have you back as a customer soon.

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