Proctorsnursery Reviews 

I had a really good experience with Proctors. Good range of plants available and the ones I ordered arrived today, well packaged and larger than I'd been expecting. Tracked 24 service with Royal Mail. I'd order from them again.

I ordered a few Sidalcea from this nursery. They arrived very quickly, with good moist soil. The packaging was pretty secure, with plenty of sticks to stop the box from being too squishy.
Some flower spires were broken due to their height, but I appreciated them leaving them all in; that way, the ones that survived being bent during travel could still be enjoyed, and the ones that broke were very easy to just snip away.

Excellent customer service and great professionalism. I made a claim regarding a plant that was sent by mistake, and they quickly sent out the correct one. It is clear that they work in a highly professional manner, which is surely why they have won so many RHS awards. Congratulations and thank you!

Top quality plants. A very good price and great service. I must user Proctors Nursery more in future for online plant purchases.

Proctors is my number 1 go to nursery for plants when buying online (I'm far away!). The plants are top top quality and amazing value for money, always a great selection too. They post out quicky and are always well packed, arrive safely in Scotland every time.

Best online plant sales by some way and reasonable prices

The plants arrived quickly , very healty and very well pack , will order from them again. Only tiny issue 2 of the plants were not labelled and as they are Agapanthus they look the same , so who knows.

Excellent plants and prompt delivery. Thanks.

I was so pleased to find Proctors nursery and made a number of purchases that arrived in tip top condition. However my last order arrived in a very damaged condition. Proctors arranged a duplicate order/delivery. This arrived in a totally smashed condition. I contacted Proctors twice and sent photos. I have not had any response and am feeling totally let down and out of pocket. Customer care zero.

Plants were shipped on 22nd May - over £100 worth. As of 2nd June, they have not arrived. I have phoned and emailed twice to make enquiries as to where they are, with no response. I can only assume that Proctors Nursery simply doesn’t care about its customers. I guess I’ll now have to raise a complaint with them and dispute with my credit card company - what a hassle. Avoid.

Bought some plants from here before. Go back to buy again and their website has saved the last four digits on my credit card. Not happy.

Received my first ever order from Proctors about 2 weeks ago. 2 of the 3 plants were fine, but one distinctly scruffy and more dead than alive. 21 plants were available according to the website and I think I got the worst one. I have emailed once and called twice but so far no response. I will not order from them again.

Proctors are by far superior to all the other nurseries that sell plants online. The packaging is great, the postage is quick, the plants are a cut above what all of the other nurseries have to offer. I've had multiple plants from proctors. I don't think will bother with anyone other than proctors in the future. Their plants are healthy and thrive upon planting.

Great range of plants and exceptional service. I ordered 7 actaea on Thursday morning and they were delivered on Friday lunchtime! The roots were quite compacted in the pots, but teased them out and added a little mychorrizal and I'm sure they'll be just fine. A week after planting now, and they're looking very happy out in the bed.

Ordered three delphiniums. Three big plants arrived. Fantastic condition. Expect flowers this year. Good value for money.

plants were looking good and well packed on arrival

Great nursery
Bumped into them at at Chelsea Flower Show. So knowledgeable. Prices great and incredibly helpful service. Thank you so much!

I am extremely disappointed with Proctors Nursery.
I purchased 3 skimmer japonica finchy plants from Proctors nursery at the end of March 2025. Days previously I purchased several identical plants from a local nursery but found i needed 3 more which I could not source locally and so bought them online from Proctors.
All plants co-habited in the same bed. Whilst the locally sourced plants continue to thrive the 3 plants from Proctors have died and I expressed disappointment and sent pictures to Proctors.
The leaves of the plants were very yellow and the root system was crumbly and very small on examination. I did repot them in the hope that they might recover. I am an experienced gardeners and kept them well watered in the drought.
Proctors accepted the plants were of an unacceptable quality and refunded the cost of the plants. What they refuse to do is refund the postage which although just £7.95. As a matter of principle I cannot fathom why they insist on charging me postage for worthless product? I will not be using this nursery again and warn others.

Excellent website for browsing. Good prices and slick delivery two days after ordering. Good quality plants and great delivery service from DPD. Highly recommended company.

yet again on opening my resent order from you i was very impressed on the quality of the plants but also the care and attention of the packing so the plants arrive in the best possible condition