This guy's are PRESENT.!!!!! Nevermind that the service and quality of the shows are top notch they even added radio. What I really enjoy is the customer service and how they always resolve any issu... See more
Company replied
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I appreciate the quick response's to any questions that I have, also the courteous professionalism that’s displayed. Pro Chanal service overall is Excellent. Everything that I’m looking for is include... See more
Company replied
Paid good money for a product which has no help service at all. I called....no answer. I texted, agent asked me for my name and e-mail and he was gone. I doubt very much that I will ever get my money... See more
Company replied
I had my reservations, but contacting the team through WhatsApp was very easy and straight forward to get set up and following payment, everything was delivered within minutes. Does what it says on th... See more
Company replied
Company details
Written by the company
Welcome to ProChanal, your premier destination for the Best IPTV services. With ProChanal, you gain instant access to a diverse array of on-demand content and TV channels at your fingertips. Whether you're in the mood for the latest movies, binge-worthy TV shows, or live sports events, ProChanal has you covered. Say goodbye to endless scrolling and hello to limitless entertainment with ProChanal. Experience the future of television today with the Best IPTV service in the industry!
Contact info
Coehoornsingel 95, 9711 BR, Groningen, Netherlands
- +31647165510
- contact@prochanal.com
- prochanal.com
Paid good money for a product which has…
Paid good money for a product which has no help service at all. I called....no answer. I texted, agent asked me for my name and e-mail and he was gone. I doubt very much that I will ever get my money back. I refuse to extend my subscription over that 90 day period.
25 March 2025
Reply from Pro Chanal
We’re sorry to hear about your experience, and we take your feedback seriously. At Prochanal, we strive to provide prompt and helpful support to all our customers.
We’ve checked our records and don’t see any unresolved support tickets or refund requests from you. If you’re still facing issues, please reach out to us directly at WhatsApp : +31 647165510 so we can assist you right away.
Regarding refunds, we do honor them within our policy terms—just let us know how we can help. Your satisfaction is important to us, and we’d appreciate the chance to make this right.
wasn't sure how to download customer…
wasn't sure how to download customer service was very helpful
16 March 2025
Reply from Pro Chanal
Thanks for the feedback! 😊 We’re glad our customer service team could help you with the download process. If you ever need assistance again, don’t hesitate to reach out—we’re here to make things easy for you!
The response time the step by step…
The response time the step by step setup and very patient and respectful
14 March 2025
Reply from Pro Chanal
Speedy support, step-by-step setup guidance, and treating customers with patience + respect are our priorities. Thrilled you had a great experience! We’re here anytime you need us.
I appreciate the quick response's to…
I appreciate the quick response's to any questions that I have, also the courteous professionalism that’s displayed. Pro Chanal service overall is Excellent. Everything that I’m looking for is included in their package!!!
8 March 2025
Unprompted review
Reply from Pro Chanal
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying Prochanal’s service and that our team’s responsiveness and professionalism have met your expectations. Your satisfaction means everything to us—thank you for choosing Prochanal!
This guy's are PRESENT.!!!!
This guy's are PRESENT.!!!!! Nevermind that the service and quality of the shows are top notch they even added radio. What I really enjoy is the customer service and how they always resolve any issues I have promptly.
This a group that care and it shows
19 February 2025
Unprompted review
Reply from Pro Chanal
😊 We’re stoked to hear you’re loving the service, especially the radio addition and our support team. Helping you out is what we’re here for, and it’s great to know we’re hitting the mark. Thanks for being part of the Prochanal family
Reply from Pro Chanal
Thank you for your feedback! We're glad you're enjoying access to sports and movies, all conveniently in one app. Enjoy the seamless entertainment experience!
Great great service and support
21 December 2024
Reply from Pro Chanal
Thank you for your kind words! We’re delighted to hear you’re enjoying the great service and support. Your satisfaction is our top priority!
Excellent service with a fantastic…
Excellent service with a fantastic selection. Responses and feedback are very fast - my questions and requests were addressed within minutes. Highly recommend! Many thanks! Looking forward to great enjoyment during the Christmas holidays!
20 December 2024
Unprompted review
Reply from Pro Chanal
Thank you for the wonderful review! We're thrilled you’re enjoying our excellent service and fantastic selection. It’s great to hear our quick responses met your needs. Your recommendation means so much to us! Wishing you a fantastic time streaming during the Christmas holidays!
So far it has been working great with…
So far it has been working great with minimal buffering if any
2 December 2024
Reply from Pro Chanal
Thank you for your feedback! We're glad to hear everything has been working great for you with minimal buffering. Your satisfaction is our priority—enjoy the seamless experience!
I had my reservations
I had my reservations, but contacting the team through WhatsApp was very easy and straight forward to get set up and following payment, everything was delivered within minutes. Does what it says on the tin and very helpful for someone like me with less experience on getting everything set up. I'm still only at the start of my subscription, but everything has been perfect to date and managed to watch a full football match without a single interruption which is the biggest test of stability in my opinion. Every channel is faultless and should there be any issues, I am confident the team will work to resolve them in quick time. Very impressed overall.
9 December 2024
Unprompted review
Reply from Pro Chanal
Thank you for sharing your experience! We’re so glad we could ease your reservations with our straightforward setup process and quick delivery. It’s great to hear everything has been perfect so far, especially during a full football match—stability is key! Your confidence in our team means a lot, and we’re always here to help should any issues arise. Enjoy your subscription!
Reply from Pro Chanal
Thank you for your feedback! We're glad you had an easy and smooth experience. A+ customers like you make our day!
Very responsive support team
Very responsive support team. Very impressed. Prochanal seems much more professional and mature as a service than most providers. Time will tell if the streaming experience proves as good as their support.
8 December 2024
Reply from Pro Chanal
Thank you for your thoughtful feedback! We're glad our responsive support team left a positive impression. We strive to maintain professionalism and provide a top-notch service. We’re confident our streaming experience will meet your expectations—time will prove it!
Reply from Pro Chanal
Thank you for the amazing compliment! We're thrilled to be your top choice after trying multiple services. Your support means a lot to us!
Reply from Pro Chanal
Thank you! We're happy to hear you found our service helpful. Let us know if you need any further assistance!
Reply from Pro Chanal
Thank you for your kind words! We're glad you’re enjoying the great service, seamless streaming, and extra support. Your satisfaction is our top priority!
Best I have used no buffering price is…
Best I have used no buffering price is good help desk great all round great experience you wil not be disappointed
30 November 2024
Unprompted review
Reply from Pro Chanal
Thank you for the wonderful feedback! We're thrilled to hear you had such a great experience with no buffering, good pricing, and excellent support. We truly appreciate your recommendation!
Great customer service
Great customer service , best price you can find, no buffering.
22 November 2024
Reply from Pro Chanal
Thank you for your feedback! We're glad to hear you’re enjoying our great customer service, unbeatable prices, and buffer-free experience. Your satisfaction is our priority!
Great Service
Very fast Customer service, great selection, very positive experience, 24 hour trial period, subscribed for 1 year, highly recommend.
28 November 2024
Reply from Pro Chanal
Thank you for the fantastic review! We're so glad you enjoyed the fast customer service, great selection, and positive experience. Offering a 24-hour trial and earning your 1-year subscription means a lot to us. Your recommendation is greatly appreciated!
Fast and efficient service
Fast and efficient service. Quick response and answered all my questions quickly.
27 November 2024
Reply from Pro Chanal
Thank you for your kind words! We're thrilled to hear you had a great experience with our fast and efficient service. If you have any more questions, feel free to reach out anytime!
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