Pro Audio Centre Reviews 1,254

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I shopped bluetooth speakers on line and settled on a elx200-15p at pro audio however I live in Canada and the site was in Texas and the delivery wasn't allowing it to be shipped to Canada. I called t... See more

Rated 5 out of 5 stars

Great studio monitor speakers. Value for money items and though i've only had them for under one month, i think the quality of the speakers will turn out to be a good and lasting investment. The sp... See more

Rated 4 out of 5 stars

Quite pleased with the purchase. Quick set up and sound is on point. Draw back is the power cable came with damaged plug pins and tracking down customer service contact details has proved a futile ex... See more

Company replied

Rated 5 out of 5 stars

Wow what an amazing bit of equipment!! QxR 12 busking kit is amazing! Excellent sound quality SO LOUD!!! Microphone x2 are fabulous! My daughter is soooo happy this was her Christmas present! Excelle... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Pro Audio Centre - PA Systems, Pro Audio Gear, DJ Gear, Lighting and more. With years of experience in the music industry and professional sound and light market, Pro Audio Centre is the UK's leading supplier of PA systems, pro audio equipment, disco and DJ gear, lighting and more. Whether you are looking for a PA system, a new amplifier or a set of disco lights, we are sure to have the products you need.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 2 out of 5 stars

Products arrived damaged.

Products arrived damaged (scratches, scrapes and dents). Embarrassing as bought as a present. Sent email with photos attached, no response to rectify situation.

6 September 2018
Unprompted review
Pro Audio Centre logo

Reply from Pro Audio Centre

Hello Mr Redfern,

We’re sorry to hear there have been problems with your order. We haven’t received any emails from you, and having seen your review we have tried to call you, however the telephone number we have on record for you is not valid. Please call us on 0113 8800138 at your earliest convenience so that we can rectify the situation.

Best regards,
Pro Audio Centre

Rated 5 out of 5 stars

AAAA+++ seller

AAAA+++ seller: great product, good price, fast service. Had an issue with a faulty mic which was replaced no quibble within 24 hours. 10/10 woulduse again.

31 August 2018
Unprompted review
Rated 5 out of 5 stars

Superb customer service A Star!!!

I received my product on time after speaking with a lovely gentleman who really reasurred me about the questions I had. On delivery of the PA system it was just not that good (which isn't their fault) so I contacted a gent today who was amazing and has arranged for a return and recommended a different product which will suit me better so I am about to purchase that instead. So if you are looking for great customer service even after sale buy from these guys they really are PRO!

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service - prompt email replies, courteous throughout. I wanted a 'slip cover' for a Busker 12 - 'we will come back to you, when the manufacturer has produced one' . They have and now I have.

Many thanks to Kris (and team).

I would have no hesitation to promote 'Pro Audio Centre'.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Great

Thank you for sending this so promptly. Will definitely be ordering from you again.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Best customer service I've ever received.

This review is for the return and subsequent re-delivery of a brand new item. It could not have been easier. I'm not joking when I say these guys have the very best customer service skills I have EVER come across. My item was picked up and the new one delivered on the same day. Faultless. If you are going to buy audio equipment, buy it from these guys.

18 July 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

This is the 3rd time I have used this organisation and cannot recommend them enough. Every time they provide great service and and a good price for all their goods.If I could give them 6 I would!

11 July 2018
Unprompted review

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