Pro Scan Imaging Reviews 615

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the quick response times and the smooth user experience, making the entire booking process efficient and straightforward. A few other people also felt that the staff could be indifferent to patient's time, and some customers were not happy with the rude attitude they experienced when trying to obtain a CD of their scan.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick turnaround for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report an excellent... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic experience, from the referral from my physio guy , within 24 hrs was offered an MRI scan with Zak. After a few emails with Zak an appointment was confirmed . Constant WhatsApp messag... See more

Rated 5 out of 5 stars

Recommend 100% I got an appojntment within 2 hours of applying for an MRI scan. I received the MRI report within 24 hours of the scan. The process was slick and professional from start to finish.... See more

Rated 5 out of 5 stars

Zak has gone above & beyond for my husband’s MRI scan. Very professional, helpful & considerate. I would recommend Pro Scan Imaging to all those who are considering getting a private MRI scan done -... See more

Rated 5 out of 5 stars

Zak has gone above and beyond expectations. Fitting my son in on a bank holiday for a sporting injury and then even pushing for a speedy review of the scan. Procedure was effortless and ever... See more


Company details

  1. MRI Center
  2. Diagnostic Center
  3. Medical Diagnostic Imaging Center

Written by the company

Manchester Liverpool Newton Le Willows - MRI Scan Services - Consultant Radiologist Written Report within 48 hours - No Waiting List for MRI Scan Services. Book Today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

615 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brain & Body MRI Scan

Pro Scan responded to my enquiry quickly, explained the process and how my results would be received after the scan.

Zak is incredibly helpful and put me at ease on the day of the scan. I could not have asked for anything more. Thank you ProScan

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended
I was suffering with back problems and needed a mri scan and this was the right place for me to go and get checked quickly and easily

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Well what can I say about this company

Well what can I say about this company? Absolutely fantastic. Had a video consult with Shaun, which was very professional and friendly. Two days later I had my MRI, where Zak met me at the door and helped me get up the stairs (I'm on crutches) and also onto the imaging table. Throughout I was reassured and told what would happen next.
I would definitely recommend this company to anybody needing an MRI urgently.
Thanks again. 😁

25 June 2025
Unprompted review
Rated 5 out of 5 stars

A gentle MRI...

Super efficient combined with real care for their patients - I am not a fan over MRIs due to claustrophobia, however Zak and the team made me feel completely at ease, for which I am very grateful

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I was told by the NHS that I needed an urgent scan to see whether I had a blood clot, however there was no urgency. Pro Scan really wanted to help and agreed to fit me in on a Sunday. The scan was done and results were quick. The scan come back clear and I now have piece of mind rather than waiting. I would highly recommend!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Family Member Recommendation

Recommended by a family member,
I was most certainly very impressed with Pro Scan. Zak replied to emails promptly, efficiently and carried out my full body scan professionally. I was totally happy with the detailed results of my scan and would not hesitate to recommend this company. Many thanks

4 June 2025
Unprompted review
Rated 5 out of 5 stars

MRI Scans - The professional and easy way

If you need an MRI Scan for any reason - peace of mind or a clear and concise diagnosis - then Pro-Scan Imaging is definitely the place to go.
Zak, the radiographer, is the epitome of excellent customer service and communication. He will answer all your questions with patience and knowledge.
The whole process, from booking to scanning, is seamless and extremely quick.
I had my results from a consultant radiologist within 24 hours and a recommendation to follow up with my GP.
I can’t praise Pro-Scan and Zak enough for their professionalism and I would highly recommend.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, Zak was lovely and very quick with reply’s. Really relaxing environment and prompt results. Would definitely recommend.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Good overall experience

Good overall experience. Took a little while to sort appointment but this was due to my diary and availability in Liverpool.
Zak was great and didn’t forget me and offered me appointments as they came up.
Very professional during arrival and scan.
Scan report is good and was fast within 24 hours. The report outlines key findings but it would be better if findings were in more detail. I have small tumours found but it would be good to know sizes etc to then be able to monitor going forward, although the images can be requested by consultants.
Overall really good experience reasonable price and overall professional experience.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Got an appointment for an MRI within 24h. Very professional experience and very quick turn around with the consultant radiologist’s report. Highly impressed.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from booking to report

My daughter had an outstanding experience with Pro Star Imaging, thanks to Zak’s professionalism and expertise. From start to finish, Zak was incredibly responsive, punctual, and detail-oriented. The quality of the imaging work was top-tier—clear, precise, and delivered faster than expected. Zak made the entire process smooth and stress-free, explaining everything clearly and going the extra mile to ensure top results. I highly recommend Pro Star Imaging to anyone looking for reliable, high-quality imaging services. Zak truly sets the standard for excellence in the field.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

A very fast and efficient service

A very fast and efficient service

After having an ultra-sound scan I was referred to pro-scan for an mri to which I had a date within 2 days following the scan I received my results within 3 days,

I would definitely recommend

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Zac was amazing, I contacted Pro Scan Imaging on the evening of Good Friday and by the time I went to bed that night I had an appointment for the following Wednesday for a head MRI. The results were sent to me within a much shorter time frame than expected after Zac chased them for me, sending them across well outside of normal working hours. The service is truly 5 star service and I can’t recommend it enough!!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much appreciated for the…

Thank you so much appreciated for the love ❤️ and support for the MRI 💯 recommended a beautiful individual we great manners and support through the procedure I wish you all the success and carry on helping we your smile because you made me smile and feel comfortable

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend them enough

Cannot recommend them enough! the availability and support that Zak provided from the first mail/message to the last one, including my visit, have been impeccable. Definitely recommend them!

18 April 2025
Unprompted review

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