Pro-Camera Reviews 

116
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Really happy with my experience with Pro Camera! I purchased my Canon PowerShot V1 from them and the whole process was smooth from start to finish. The staff were incredibly helpful and friendly w... See more

Company replied

Rated 3 out of 5 stars

VERY DISAPPOINTED THAT MY ORDER WAS DELIVERED TO THE WRONG ADDRESS BY DPD, THINK CONSIDERING THE HIGH VALUE OF MY ORDER THAT IT SHOULD HAVE BEEN “SIGNED FOR” RATHER THAN JUST LEAVING IT WITH A PHOTO... See more

Company replied

Rated 5 out of 5 stars

I was a little twitchy about using a company I'd never heard of before, especially in light of so many "grey" market and horror stories about buying online. Based upon some of the Trustpilot reviews... See more

Company replied

Rated 5 out of 5 stars

I purchased my Canon PowerShot V1 from Pro Camera and couldn’t be happier! The team were incredibly helpful and took the time to answer all my questions before I ordered, which made the whole process... See more

Company replied

Company details

  1. Photo Shop
  2. also in
  3. Camera Store

Written by the company

Pro-Camera is a UK-based independent photographic equipment retailer specialising in cameras, lenses and accessories from some of the world’s leading manufacturers. Our aim is to provide competitive pricing, quality photographic equipment and professional customer service, giving customers confidence when making both everyday and high-value purchases. We supply equipment from leading brands including Canon, Nikon and OM SYSTEM, with products suitable for beginners, enthusiasts, professional photographers, businesses, schools and other organisations across the UK. Our team is available to assist with product enquiries, availability and compatibility, helping customers choose the right equipment for their individual requirements. Orders are carefully processed, securely packaged and dispatched using DPD, providing customers with a reliable tracked UK delivery service and regular delivery updates. As an independent UK business, our reputation and customer experience are extremely important to us. We welcome genuine customer feedback and continually work to maintain and improve the service we provide. At Pro-Camera, our focus is on providing excellent value, dependable service, secure delivery and quality photographic equipment, backed by a helpful and knowledgeable team. We look forward to assisting you with your next camera, lens or photographic equipment purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

116 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(116)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is for the purchase of a DJI Mavic …

This is for the purchase of a DJI Mavic Pro Combo kit.

I was going to spend more money and go with a company I had used before but took a risk based on the feedback here. I contact their customer services team and spoke to Liz who's their sales manager. I asked her if the item was in stock as it listed online as being in stock and ready for dispatch with Free next day delivery. She replied within minutes to advise me it was and the price, stock & delivery is all as stated on site.

My order was placed at 13:30 before the 14:00 cut off point and Liz provided me with a UPS tracking code only an hour later.
The item arrived early morning and packaged very well, securely and fully complete as advertised.

Extremely impressed with the service at Pro Camera. I would have no issue recommending them. Saved a huge chunk of change too!

Thanks

4 September 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 1 out of 5 stars

pro-camera.co.uk isn't what it appears to be.

This website is not it appears to be, it's looks like a fully legit website but please do not be fooled like I was. I paid over £1000 for a box full of padding with just a iPhone plug when I was supposed to have received a DJI mavic pro.

Please do not buy from this website, every time i have wrote a review, the so called company have filed for it to be removed.

I wonder why... They do not want the TRUTH to be our there for The masses to see.

2 September 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

This is a fake review. Ben Armstrong is not a customer of Pro-Camera and persists in posting fake reviews. Please ignore.

Rated 5 out of 5 stars

Great experience

Great experience. Customer service replied to my emails within 10mins and were really helpful. Camera arrived the following day. Always worried dropping that much money on an online purchase but am super happy with everything! Definitely recommend

18 August 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Just seen the review saying that pro …

Just seen the review saying that pro camera is a scam, I was very suspicious about the price, but ordered a DJI Mavic pro combo, everything arrived perfectly, would recommend to anyone, Thanks

15 August 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

I bought a DJI Mavic Pro (combo) drone …

I bought a DJI Mavic Pro (combo) drone from them, best price around , ordered it Tuesday 9pm and was delivered Friday before 10am. No worries

4 August 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

I ordered a Mavic Pro Fly More package …

I ordered a Mavic Pro Fly More package from Pro-Camera and have been extremely happy with the service so far. My order was delivered before expected and exactly as described. I was initially sceptical about ordering from them as the price seemed very low compared to other providers but I couldn't be happier. Thanks Pro-Camera

3 August 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Bought DJI Mavic Pro fly more combo …

Bought DJI Mavic Pro fly more combo after a friend had a good experience buying here. Mine arrived well packaged and as advertised in just under a week - many thanks!

26 July 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Canon 80D (body only)

Canon 80D (body only). First class service from Pro Camera - very competitive pricing, a good choice, and very fast, free, delivery :-)
My camera arrived within 3 working days and was very well packaged too. The camera is s UK spec unit with a 2-year guarantee so I've piece of mind with my purchase. All in all - I'm very happy with my camera and very pleased to do business with Pro Camera.

26 July 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Great service

Great service, great product, great price. Delivered from UK to Paris. Highly recommend pro-camera.

14 July 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Bought a 100-400 Panasonic Lens

Bought a 100-400 Panasonic Lens. It arrived in good time and condition. My queries were dealt with courtesy and punctuality. I can wholeheartedly recommend this company Pro-Camera to anybody. I will certainly use them again.

6 July 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

Due to previous reviews I was …

Due to previous reviews I was sceptical. But as I was saving over £160 on my mavic pro I thought I'll try them . I was very pleased got the item within a week. They responded to all my emails and I would not hesitate to use them again . No foreign imports 👍👍Many thanks spot on

21 June 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

Rated 5 out of 5 stars

I had my doubts about the low price …

I had my doubts about the low price advertised of the DJI Mavic Pro Combo kit but was pleasantly surprised when it turned up. A great deal! Can't wait to try it in the sunny weather.

14 June 2017
Unprompted review
Pro-Camera logo

Reply from Pro-Camera

Thank you for your five-star review and for choosing Pro-Camera. We’re delighted you were pleased with your purchase and the service you received. Your recommendation and support are very much appreciated.

Kind regards,
Emma
Pro-Camera

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