Pro 10 Reviews 142

TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Disappointed as added goods to my order in order to get free shaker and vitamins for my wife which cost more money than I needed to spend and ended up not getting them, also got charged £2.50 for deli... See more

Rated 2 out of 5 stars

Used once before with no issues, Good product too. Forgotten password this time so requested it twice with no response. Email to ask what to do and get an unhelpful response and nothing since, so had... See more

Rated 2 out of 5 stars

This was my first ever purchase off yourselves, i didnt receive and conformation email with tracking number, i had to ring you to see when it should be delivered and cjeck order was placed! But saying... See more

Rated 2 out of 5 stars

As Yas already been discussed with James at pro-10 I had to wait an unacceptable length of time for my items and when I called and emailed I didn't receive a response. I finally received my goods only... See more

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2.1

Poor

TrustScore 2 out of 5

142 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Good but not great.

I ordered 5 x 1 kg bags of whey and requested 3 strawberry, 1 chocolate and 1 banana. I received all strawberry. I did receive an apology of which I am grateful, however sending 2kg bags back in order to receive what I originally ordered is a pain. Can't fault the product itself.

5 December 2012
Unprompted review
Rated 2 out of 5 stars

Disappointed

As Yas already been discussed with James at pro-10 I had to wait an unacceptable length of time for my items and when I called and emailed I didn't receive a response. I finally received my goods only after asking PayPal to refund my transaction. I will be back as i like the products but would just like better customer service

4 December 2012
Unprompted review
Rated 5 out of 5 stars

Great service, great product!

Ordered d-test on Friday morning and had it on the Saturday morning! Spoke with one of the team the day before and asked all my questions regarding the product! Great service and now 7 days in starting to notice gains in the weights I'm lifting and size! Will be coming time and time again!

23 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent company, wouldn't hesitate to recommend

I have been buying from Pro 10 for a few months now and find them to be an excellent company who provide great service. Prices are reasonable, products are good and they always let you know when they are delivering, with a text option to change delivery date. I would not hesitate to reccomend this company.

23 November 2012
Unprompted review
Rated 3 out of 5 stars

Good products but the customer service could be improved.

Pro10 had been very good and the products I have bought are good. But a recent order was delayed due to batch issue and I was not told - nor offered an alternative. I had to chase twice to be told of the problem and have been waiting over a week for delivery. It would be good to update customers if there is a problem with shipping an order so that they can plan accordingly. Not too dificult by email I would think.

23 November 2012
Unprompted review
Rated 5 out of 5 stars

I ordered - they delivered - promptly.

It was fine, I ordered paid and they delivered, within 48 hours as I recall, might even have been a bit faster than that As to the product, can't comment with authority - but seems OK to me!

23 November 2012
Unprompted review
Rated 5 out of 5 stars

GREAT service

Great customer service. Items were delivered within two days of ordering - perfect. I am still evaluating the products. I would like to see the ingredients listed on the packaging of each item. Other than that I am very happy with Pro-10.com

19 November 2012
Unprompted review
Rated 5 out of 5 stars

Great products, excellent service.

I am always pleased with the products that I have ordered from pro 10 they arrive in perfect condition and are great tasting and the powders mix up great. I also think the delivery service used is very good.

19 November 2012
Unprompted review
Rated 5 out of 5 stars

great product

delivery was faster than expected arrived the next day.Although I ordered the flavour free variety stick a banana in and it tastes really good .Can't fault it.

16 November 2012
Unprompted review
Rated 3 out of 5 stars

Still waiting for a response to my query ...

The prices are good, but the web site itself does not give much information about the products - you will need to go elsewhere to find the detail of what you want, and then come back to compare prices. The web site was relatively easy to navigate. I am pretty sure that I put in the right password for my account, but it was not recognised. When I asked for, and got a new temporary password, I could not input it - the web site rejected it repeatedly. I completed and paid for my order as a 'guest', sent a communication asking how I can get into my account, and that was about 10 days ago - no reply, although I received my order really quickly!! So, no loyalty points for my £70 order and no further forward in knowing how to get into my account .... yet.... but good products and great prices.

11 November 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

The courier said they had delivered to my office and it had been signed for when they hadn't. I contacted customer service and they very promptly got on the case and within a day or two I had my package. Many firms would have passed the buck with an issue like this but these guys were extremely helpful. I'll definitely remember that and will order again in the future.

2 November 2012
Unprompted review
Rated 4 out of 5 stars

Greeeeat

Fast service great taste mixes excellent only thing wrong was I ordered banana but got strawberry but its tastey

29 October 2012
Unprompted review
Rated 1 out of 5 stars

not good product

sorry to say that it is not really good product as much i was thinking,i just spent money to buy this 5 weeks i have been taken this but i did not get any improvment,so thats not a good product

29 October 2012
Unprompted review
Rated 5 out of 5 stars

Awesome!

Great company to do business with. Fast delivery and good customer service.

21 October 2012
Unprompted review
Rated 5 out of 5 stars

Value, service and quality, all in one!

Been using Pro-10 for a year now, they have top quality products at an ideal price and the quality is top notch. Delivery is fast and reliable and the customer service/aftercare is unmatched! Couldn't recommend them enough and I wouldn't consider anywhere else for similar products

James

17 October 2012
Unprompted review

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