PrivateProxy Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the proxies occasionally experienced issues, with some reporting frequent issues or experienced "once in a while downtime."

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their exceptional support and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the service for being... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried several companies before, and PrivateProxy.me was the only one that actually provided a stable residential IP from a well-known internet provider. It works perfectly for what I need, especia... See more

Rated 5 out of 5 stars

I have been using PrivateProxy.me for a while, and I must say their support team is exceptional. They were patient, helpful, and guided me through all my queries step by step. The proxies are reliable... See more

Rated 5 out of 5 stars

I’ve been using PrivateProxy for a while, and their service is absolutely outstanding. The proxies are stable, fast, and reliable — exactly what I need. But what makes them truly amazing is their... See more

Rated 5 out of 5 stars

I had a great experience with PrivateProxy.me. I initially had some concerns about my proxy setup, but the support team quickly resolved everything. Special thanks to Sugan, who personally assisted... See more


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Computer Security Service
  4. Database Management Company
  5. Security Guard Service
  6. VPN Service

Written by the company

PrivateProxy.me provides the best private proxies for data scraping, SEO, and other purposes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service. Sugan is the best. I had a problem and they got back to me fast and fixed it right away. I go to these guys every time I need proxies.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Difficult external challenges solved by Ivan

I had a few challenges externally and I was able to solve my technical issues due to the caring and attentive help of Ivan. Within a short time all IPs were checked and replaced with a wide selection of fast quality ones that geographically were perfect. A really good company and they look after their clients needs perfectly. Thanks Ivan for your great work!

25 June 2024
Unprompted review
Rated 5 out of 5 stars

privateproxy.me review

I have been using these guys on and off for many years. They are always very helpful and quick. Ivan specifically has been my main line of communication and it has been an outstanding experience.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

10/10 proxy service

Hi I've been using this service for around a month now if I ever have any problems the staff team instantly sort everything out best proxy service going imo thanks to @Aniket for your help today with swapping my proxies.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Sugan was so helpful replacing and…

Sugan was so helpful replacing and adding proxy that had failed after several months of working fantastic. Everyone at Private proxy has treated me with the upmost kindness each time talking with them. If you want reliable Proxy these guys are the best!

Jon S

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and reliable proxys for very good prices

Since I wasted my free trial for residential static proxys, my helping Manager Ivan offered me another free trial to convince me of their quality. So far my proxys are working properly without problems. Plus I like their very good prices and affiliate program. Thank you very much, Ivan!

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I want to thank Ivan for his exceptional support. He was responsive, knowledgeable, and patient. He offered tailored solutions that worked perfectly.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Requesting me to link my crypto wallet… SCAM

Requesting me to link my crypto wallet to make payment opposed to sending me an address, super shady. Probably trying to drain my wallet. Threatening to suspend my proxies if I don't link my wallet, avoid.

then the agent called me a 'british f***ker' and told me to 'go away'

12 April 2024
Unprompted review
PrivateProxy logo

Reply from PrivateProxy

We are sorry to hear about such an experience, but to be honest it does not seem too genuine.

All our crypto payments are processed through the Coinbase Ecommerce solution, so it's much safer and more scalable than sending wallet addresses for payments. Therefore, because all the payments are handled by the well-known stock exchange listed company and not us, I don't see any possibility we can drain any wallet, not to mention that we don't have any such intentions. We are working in the industry for more than 12 years and are proud of our reputation. If there were any scam practices whatsoever during this time, it would definitely be publicly known by now.

Moreover, Coinbase Ecommerce offers other options to make payments apart from linking a wallet, such as using MetaMask or a Coinbase account.

I also don't see how we could threaten to suspend the proxies if the payment for them was not even made according to this review.

Finally, our customer success practices are one of the best in the industry as everyone can see by checking other reviews here.

UPDATE: We have replaced Coinbase Ecommerce as the main crypto processing gateway. There is no more option to link a wallet that was apparently confusing for some clients. All crypto payments can now be made with a simple transfer or by scanning a QR code.

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