Private MD Labs Reviews 

3,179
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, straightforward test ordering process, and remarkably fast turnaround times for lab results, making medical testing much more accessible. Many consumers appreciate being able to manage their personal health proactively, easily accessing their records, and avoiding the usual hassle of traditional doctor appointments. Reviewers often highlight how convenient it is to schedule local appointments and receive comprehensive breakdowns of their health data without delays. However, some people mentioned minor drawbacks, such as wanting clearer time estimates for reports, facing occasional difficulties when modifying appointment times, or finding recent platform updates somewhat clunky.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy and straightforward it is to... See more

Price

Customers consistently note positive experiences with price, highlighting that the tests are very reasonable,... See more

Response time

Reviewers mention positive feedback about response time, highlighting very fast results within 24 hours and... See more

Order

Reviewers highlight positive aspects of order, noting that the process to select and purchase tests online is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's always been a breeze dealing with PrivateMDLabs. Tests are cheap, scheduling is easy, and results are lightning quick. Frequent promotions make tests even more affordable.

Rated 5 out of 5 stars

So far great experience. Have used this provider 3 times now and it has been hiccup free every visit. I appreciate the easy access to testing and quick/efficient check out process

Rated 5 out of 5 stars

All I needed was a simple way to get blood work done at my local lab and private md was the perfect choice. Super easy to use and understand while giving me exactly what I wanted in my tests. Would hi... See more

Rated 5 out of 5 stars

Super easy, convenient and affordable. Same labs without all the hassle of going to the doctor's office. Easy to schedule. Love using Private MD Labs!


Company details

  1. Blood Testing Service

Written by the company

Private MD Lab Services offers direct to the public medical lab tests online, General Wellness, Hormone tests, STD tests and various other lab testing are available through us without having an order from your physician. These are the same clinical lab...


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,179)

2,176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, fast, and no runaround

Ordering was easy and the pricing was clear from the start. I booked, walked into the lab, and was in and out quickly. Results came back faster than I expected and were easy to read. No insurance headaches, no waiting weeks for an appointment. I'll definitely use them again.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

The experience was entirely quick and…

The experience was entirely quick and easy. I chose which tests I needed and the process for choosing an appointment date was very simple. I went to my appointment and the entire session took less than 5 minutes and I received my results the next day. I would recommend this platform for anyone who needs excellent priced quick lab results.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

overall a great experience if you need labs

the price was easy to pay since they allow for installments and gave great discounts. Getting my appointment was also very easy as well as finding a clinic near me. and at the clinic i had great care and got in to my appointment with little to no wait time.

21 September 2026
Unprompted review
Rated 1 out of 5 stars

The new website is clunky and…

The new website is clunky and confusing. Claims there are no test locations near me when I enter my zip code yet there is one 2miles away that doesn’t show up on the site. Tried to send me 90min away to a testing center. The tests are extremely difficult to compare, the price to build the tests if one isn’t pre existing that meets my needs is very expensive. Had a problem adding a coupon code. Overall user experience was terrible in comparison to previous versions based on using this service for 7+ years. I have referred others but they have had the same poor experience so I’m not as confident in recommending your services based on that.

14 September 2026
Unprompted review
Private MD Labs logo

Reply from Private MD Labs

Thank you for being a customer for over seven years and for recommending us to others. We especially value feedback from longtime customers who can compare our current website with previous versions.

We're genuinely concerned by what you've described, particularly the issue with lab locations. If there's a testing center two miles from you that our website isn't showing, while directing you to one 90 minutes away, that's something we need to investigate and fix.

The same goes for comparing tests, building custom panels, and applying coupon codes. None of these should be difficult.

Here's what we'd like to ask: Please contact our support team and share your ZIP code, the nearby lab location that wasn't displayed, and any specific examples of where the website made things difficult. We'll investigate each issue and work to correct it.

We're highly responsive to feedback like yours. We don't just collect suggestions and file them away. We use them to make actual changes, and we're willing to improve the experience specifically for our customers when we identify something that isn't working.

After seven years of trusting us with your blood testing, you deserve an experience that's getting better, which is what we strive for. We'd appreciate the opportunity to understand why you had these issues and earn back your confidence, along with that of the friends you've referred.

Private MD Labs Team

Rated 5 out of 5 stars

Saving Time and Money

I have an incredible experience using Private MD Labs. The process of ordering my own blood work online was seamless, and the pricing is significantly cheaper than going through insurance out-of-pocket costs. I walked into my local lab, got drawn immediately, and had my secure results in my portal sometimes the same day. No more wasting days going to Dr for labwork.

The dashboard makes it incredibly easy to track your markers over time and actually understand what your numbers mean. If you want to take control of your own health tracking without the doctor's office gatekeeping, this is the absolute best way to do it. I use them monthly.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, fast, and simple. It’s a pleasure doing business with this lab and their team. They are always friendly and welcoming, making you feel comfortable right away. They are always there to help.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely the easiest blood work I’ve…

Absolutely the easiest blood work I’ve ever got. Pricing is better than majority of thing tests I’ve found online, and can read everything. Results came in quick, charts are very easy to read, and tell you what is working and what’s not. Will absolutely be using them again. Thank you!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

An Absolute Must

A while back a friend recommended Private MD Labs to me. I had used Superpower in the past & liked them, but I wanted something more affordable that have me the results I was looking for after starting TRT. Private MD Labs is just the right place for me. The amount of tests available & the prices are insanely good! The ease of figuring out what you need was super clean. Paying only $1 to book your test is convenient for anyone. The lab at Qwest was great. I literally got 6 out of 9 test results back the very next day! I absolutely recommend Private MD Labs to everyone & will be doing a video review too!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Blood draw

Went in to clinic type my code into kiosk for my appointment 10 minutes later was called they took my blood samples and then I was out this was fast and simple

18 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look