Private Blood Tests Reviews 

248
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and straightforward booking process, finding it easy to arrange appointments and access necessary tests. Many people appreciate the prompt delivery of results, often sooner than expected, along with helpful doctor's comments that aid understanding. Consumers also find the pricing to be fair and reasonable, offering good value for the services provided. However, some customers also noted that the booking process, particularly when arranging appointments with hospitals, could benefit from clearer instructions or more transparency before purchasing tests.

What people talk about most

Service

Consumers find service to be positive, often describing it as great, friendly, fast, and affordable, with... See more

Booking process

Users describe positive interactions with the booking process, finding it easy to book appointments online... See more

Response time

People report positive experiences with response times, with many receiving results quicker than expected,... See more

Price

Reviewers mention positive feedback about price, with many finding the services affordable and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... See more

Rated 5 out of 5 stars

The website information and the prices are fairly reasonable. I purchased a test online and was immediately sent a confirmation email including next steps. I found the test at my nearest hospital eas... See more

Rated 5 out of 5 stars

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... See more

Rated 5 out of 5 stars

I recently booked 2 private blood tests to figure out if I have an underlying B12 and folate issue that my GP was ignoring. The booking process was amazing, I was seen the next day at a walk in clinic... See more


Company details

  1. Blood Testing Service

Written by the company

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience at a very good price

Good experience at a very good price. Very efficient with a return of results faster than I expected and with a great description of the potential issues.

17 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much for your kind words Graeme.
We are really pleased to hear you had a positive experience and that the results were both prompt and helpful.
We always aim to make things as smooth and informative as possible, so it’s wonderful to know we hit the mark for you.

Becky :)

Rated 5 out of 5 stars

So easy and professional worth every…

So easy and professional worth every penny for peace of mind

16 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind words Christopher.
We are so pleased to hear that you found the process straightforward and reassuring, it truly means a lot to us.

We understand how important peace of mind is, and we’re glad we could deliver that for you.
Your trust in our service is something we don’t take lightly, and we’re here whenever you need us.

Becky ; )

Rated 5 out of 5 stars

Super easy and fast turnaround

I felt a bit dismissed by my NHS GP and wanted to get my bloods done for my own peace of mind. I found Private Blood Tests online and they also had a 10% off discount code, so I thought £60 to put my mind at rest was reasonable.
I was quite wary of paying an unknown company online, but finding out that they have a partnership with Spire hospitals, I trusted them to be legitimate.

Shortly after paying for my test, I was sent my Pathology Passport to take to my appointment and step by step instructions on how to book my appointment with Spire.

I called Spire the following day, the process was really easy to register with them and get my appointment booked in for the following Monday.
I notified Private Blood Tests via a simple form of the date and time of my appointment.

I arrived at Spire Cardiff and everything went smoothly. The really sweet and kind nurse Nicki took my bloods and made sure I was OK. She was also very complimentary about Blue Horizon Medical (who are behind Private Blood Tests).

I got my blood results in less than 48 hours. I was really impressed with the service I recieved all round and will definitely use this service again in the future.

13 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much for sharing your experience!
We are really glad to hear that everything went smoothly and that you felt supported throughout the process.
It’s completely understandable to want peace of mind when it comes to your health, and I’m so pleased we could help provide that reassurance.

Nicki at Spire Cardiff sounds absolutely lovely, and it’s wonderful to hear she took such good care of you.
We’re also thrilled you found the process simple and that your results arrived promptly, exactly how it should be!

We are looking forward to being here for you again in the future.

Becky :)

Rated 5 out of 5 stars

Superb ,got the results in under a week…

Superb ,got the results in under a week with some very helpful results. Great to be able to give someone a really good review, normally I dont lol. Also an easy to read interpretation with some good suggestions.

14 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much for your lovely feedback!
We are really glad to hear you found the results helpful and the interpretation clear.
It’s great to know we’ve made a positive impression, especially if reviews aren’t usually your thing!

Becky :)




Rated 5 out of 5 stars

Very straightforward!

The whole process was very straightforward and the Blue Horizon & Spire collaboration was pretty seamless.

13 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind feedback.
We are delighted to hear that the process was smooth and that the collaboration between Blue Horizon and Spire has been effective.

To provide a brief overview of our services:

bluehorizonbloodtests.co.uk – Our dedicated postal blood testing service.
privatebloodtests.co.uk – Partnering with Spire hospitals for phlebotomy services outside the London area.

bloodtestslondon.com – Offering walk-in blood testing at our Central London clinic, located at 76 Wimpole Street.

bloodtestscanada.com – Providing comprehensive blood testing services for our Canada patients.

Thanks again Anon!

Becky ; )

Rated 3 out of 5 stars

Explanation quickly provided

Having forgotten to request a Dr’s explanation of the test result in layman’s terms this was quickly remedied. Grateful for such an efficient service.

2 January 2025
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for reaching out.

We noticed that you did not opt for our Dr. Comments feature.
This option is completely free of charge and can be extremely helpful in understanding your results.
Please feel free to email me at rebecca@bluehorizonmedicals.co.uk and I will look into getting Dr comments for you to explain your results.
Look forward to hearing from you!

Thank you for your kind words. I’m glad we could assist you promptly and provide the clarification you needed.

Becky :)





Becky :)

Rated 5 out of 5 stars

From beginning to end

From beginning to end. The process was very simple. Thanking you for an excellent service 🙏

17 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much for your kind words.
We are delighted to hear that you found the process straightforward and that our service met your expectations.
It truly means a lot to us.

Becky :)

Rated 5 out of 5 stars

Very efficient

Very efficient. Spire Hospital took the blood and were also very good.
Thank you.

22 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you Geoffrey for your five star review!
We are so happy you found your journey with us a breeze!

Becky ; )

Rated 5 out of 5 stars

Great service

Great service - clear instructions on how to book a blood test for the specific test I wanted, and results arrived more quickly than expected.

16 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your kind feedback!
We are so glad to hear that you found the booking process straightforward and that the results exceeded your expectations.

Becky :)

Rated 5 out of 5 stars

Easy to do

Easy to do, helpful with query

18 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your five star Wendy.
We are glad we could assist with your query and that the process was straightforward for you.

Becky :)

Rated 5 out of 5 stars

everything went well.It was easy to…

everything went well.It was easy to book and get the bloods done at Spire hospital in Hull.Results were out as expected on time.

13 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Hi, we are glad to hear everything went smoothly with the booking and blood tests at Spire Hospital in Hull.
It’s great that the results were ready on time as expected.
Thank you for the five star review.
Best regards,
Becky :)

Rated 5 out of 5 stars

Always get very fast blood test results…

Always get very fast blood test results within 48 hours

12 December 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for your feedback Anne-Marie.
We understand how important it is to receive timely results, and I'm glad to hear that your blood test results are usually available within 48 hours.

Becky :)

Rated 5 out of 5 stars

Very good

Everything went smoothly very good service

27 November 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much Richard, so nice that you have taken the time to let us know and give us a five star review!

Rated 3 out of 5 stars

Fast service but confusing communication (lack of)

The test was sent on time and results obtained quickly. However, there is a lack of or confusing info sent prior to that. The shipping address shown was my home address, not the hospital I selected. There is no notification as when the test has been received by the hospital. So I had to call twice the hospital. A simple message confirming where the test will be sent and when it has been received would be useful.

27 November 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you so much for letting us know your feedback, we have actually now put in place some extra emails generated so that our customers using our London site have more input, thank you so much for your time in emailing.

Rated 5 out of 5 stars

Blood Test

It was easy to make the appointment at my local Spire Hospital, and my results were with me well within the promised timescale.

19 November 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you for letting us know David, it's reassuring that the blood draw was easy and the timescale was correct.
Thank you so much for your 5 star review.🙏

Rated 5 out of 5 stars

The doctors comments were very helpful…

The doctors comments were very helpful in allowing me to get help from my NGS GP.

12 November 2024
Private Blood Tests logo

Reply from Private Blood Tests

We are so pleased that our own Doctors comments were helpful for you to receive extra help with your GP.
Thank you so much for your 5 star review, we really appreciate it!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process.
Results received within timescale
Would definitely use again in future if required.

14 November 2024
Private Blood Tests logo

Reply from Private Blood Tests

Thank you Tracy for great feedback and 5 star!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look