Pristine Dry Cleaning Reviews 16

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Dry Cleaner

Written by the company

Bespoke making of curtains and blinds, upholstery, repairs and alterations, dry cleaning.


Contact info

3.6

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ive just had my Levi jeans altered

Ive just had my Levi jeans altered, truly superb craftmanship, you would not know they had been altered. Mel is very pleasant & friendly, easy drop off right outside, highly recomend. ⭐️⭐️⭐️⭐️⭐️

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Restringing of Roman blind and dry…

Restringing of Roman blind and dry cleaning of curtains. This was done to a high standard with the restrung blind rehung and the curtains also rehung in the properties.The communication regarding timescales was good and the service was polite and professional.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

WARNING DO NOT USE came home to my…

WARNING DO NOT USE came home to my daughter in floods of tears. Her £2000 coat destroyed. The woman said was wear and tear. There is burn marks. My daughter has a crime number from police and was advised to take her to court which she will do. She refused to give her insurance details. I WONDER IF SHE HAS ANY. My Daughter will do her own review with pictures once she stops crying. IT WAS A BIRTHDAY GIFT IN DECEMBER. Donna Aujla. Had to give 1 star to post but she is a ZERO

15 July 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t recommend using this dry…

I wouldn’t recommend using this dry cleaners. The customer service is dreadful and the elder gentleman on the counter is always miserable. Have used them a couple times and it is an average service. The worst thing is if you use the UPS postal service they provide, don’t be surprised if the gentleman grunts and then proceeds to throw your parcel down onto a pile after scanning the barcode. This in my opinion is deserving of a 1 star review.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent cleaning and re-making of curtains

Krishna and his team did a great job for us. The mission was to rejuvenate our threadbare, light-rotted sitting room curtains. They were cleaned, relined and rehung and will be presentable and functional for many years to come! The process took about three weeks, as predicted by Krishna, and he delivered and rehung them quickly and neatly. An issue with the overlap was sorted out by a brief return visit. We’ll definitely get him back to do any similar jobs – we also enjoyed chatting while he worked.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service. Will definitely be using again.

16 October 2021
Unprompted review
Pristine Dry Cleaning logo

Reply from Pristine Dry Cleaning

Adriano good afternoon. Thank you very much for taking the time to review our business. Please always inform us of how we can better ourselves. There is always room for improvement. Hope to see you soon.

Rated 5 out of 5 stars

First class dry cleaners and friendly.

First class dry cleaners and very reasonably priced. They take great care of your clothes and are knowledgeable. I have been using dry cleaners for years, Pristine are right up there with the best. The team are always pleasant and friendly.

26 July 2021
Unprompted review
Pristine Dry Cleaning logo

Reply from Pristine Dry Cleaning

Dawn hi. Thank you very much for taking time out to review our business. Much appreciated. Customer’s as the famous cliche are king/queen, as without the likes of you we simply would not exist. Please also let us know how we can better ourselves when you are in next. Thank you

Rated 5 out of 5 stars

Best dry cleaner and tailor ever…

Best dry cleaner and tailor I've ever come across. They are very friendly, non-judgemental (I arrived with a cabin luggage full of garments for tailoring) and deliver extremely high quality work. It was a joy.

24 July 2021
Unprompted review
Pristine Dry Cleaning logo

Reply from Pristine Dry Cleaning

Jasmin, hi
You have indeed taken a great deal of trouble in reviewing our business. We thank you from the bottom of our hearts. Please also let us know as to how we can better our business when you come next. At Pristine always continue and strive to provide a positive experience to all our existing and potential new customers. Thank you again.

Rated 5 out of 5 stars

Outstanding service

Outstanding professional and personal service. Pristine is a lovely family run business who I've used for several years and I would highly recommend them. The owners are personable and provide a very high quality service.

25 May 2021
Unprompted review
Pristine Dry Cleaning logo

Reply from Pristine Dry Cleaning

Katy hi
Thank you very much for your kind words. We are always eager to evolve around our customers. Our philosophy is always to be customer focused. Please ask for me when you are next in the shop. Kindest krishna

Rated 5 out of 5 stars

Thank you to those who work at Pristine…

Thank you to those who work at Pristine Dry Cleaning! You have done an amazing job with keeping my NHS uniforms looking clean and crisp. Your kindness generosity goes far and beyond and I’m very grateful for all you have done!

21 May 2021
Unprompted review
Pristine Dry Cleaning logo

Reply from Pristine Dry Cleaning

Aliah hi. You and all at NHS are all hero's and heroine’s. What a compassionate and caring service you all provide at NHS. Please come again and thank you very much for your review. See you soon and let your friends/ colleague know at your NHS work place of our free uniform cleaning service for all NHS staff. Take care krishna

Rated 5 out of 5 stars

Phenomenal

Pristine Dry Cleaners is a fantastic family run enterprise with enthusiastic, professional, and highly knowledgeable staff. From day 1, Krishna and his team have demonstrated a genuine passion for service and consistently provide top-quality results. Customer service is the best in town.

Also, the contemporary and stylish design inside Pristine's foyer is similar to being in a 5* hotel. Unlike other dry cleaners around town, quality simply oozes in this establishment - defiantly the company to use if in need of a one-stop-shop dry cleaners.

3 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic professional service

An Amazing professional and personal service. I’ve used Pristine several times and always happy with the excellent quality. All of my suits and shirts and impeccably finished and carefully folded when collected. I would definitely recommend.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Having recently moved to Muswell Hill I…

Having recently moved to Muswell Hill I was in need of a great dry cleaner and popped into meet these guys. They are just fantastic. Such lovely people and with some very fair prices. Its so good I have now started to drop off my friends and visitors dry cleaning whenever they are in town. Cannot rate this wonderful local business highly enough.

24 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look