PriorService Reviews 

I ordered an embroidered cap. It looks great and no errors in the wording. The cap is high quality. Two things: it seemed like quite a lag time from order to receipt and the choice of caps is limited. It would be great if they offered hats with brims all the way around (like a fishing hat).

This company needs to be more diligent on its customer service; phone goes to answering machine with no ability to record my concerns and failure to answer my e-mail. 12 days and no tracking number or arrival date for my pins.

Ordered two stickers never got them they said they mailed them the tracking number says different never shipped don't waste your hard earned money with this company someone emailed me gave me info saying they shipped my stuff I tracked the package tracking number and it's not even been in their hands the post office I highly recommend you take your business elsewhere as I am having to dispute with the bank on these so called product they didn't even mail

I needed my item BEFORE 11/25. On 11/12, I was told if I ordered that day, it would go out in about 4-5 days....they'd make sure I got the item. A birthday gift for my brother in the VA facility. I did as instructed. On 11/21, I asked for update on the shipping. Someone called my home from Prior Service, asking, "when did she need it?" So, obviously, nothing had shipped. Later, I received an email, stating it was going out UPS, which did not have the package yet, and they would be surprised if I didn't get it by the 25th. I needed it BEFORE the 25th. Well, guess what? My visit for my brother's birthday came and went, and NO ITEM HAS BEEN DELIVERED.....NOT EVEN NOW. Do not trust this company. Do not believe a word they tell you.....probably why no one signs their names to the communications....no one wants to take responsibility.

Poor service
Don't get 360 remote when updating it messy up and goes into loop.
They haven't got a clue how to resolve.
Been on phone for hours.
Have to wait till Saturday.
As you know it costs a fortune.Hello sky I reckon

Worked it out myself with no support from virgin .
No training just basic understanding after reading up on Google.
Rubbish service I experienced this time

they are selling the cheapest cotton shirts for 38.00 plus tax!!
I tried calling and e mailing the kitchen company they will not respond.

Their website says moneyback guarantee if not 100% satisfied. My shirt arrived and is too small. They do not pick up the phone or respond to my emails for an exchange. I

There is no problem with these folk's products. Customer service has a lot to be desired.

According to their website, from the date the order is placed, the product will ship in 1-3 business days.

I placed an order for a cap on 2/15/2024. I received my order on 2/23/2024 and my address is only a 6 hour drive from the shipping point. Let that sink in before you order from these people.

I am a Vietnam Veteran 67-68 and ordered a Military License Plate. You said that it would be delivered in 1-2 days. I paid for this with my Card and you already sent it through. So you got paid and I did not receive anything. Tried to contact you several times on the phone and email you. Seems like there is a BIG problem with your Company. My question is are your products made in the USA. If so this is BAD business.

I ordered a Vietnam Veteran license plate on June 23, but when I heard or saw nothing by July 2? I sent an inquiry email. On Monday July 3, I was sent an apology email, saying that they were running behind and that the license plate would be shipped "Priority Mail," on Wednesday. (I assumed it would be, July 5th.) Then on Monday, I checked with the post office, to see when priority mail would arrive. I was assured that "Priority Mail, reaches its destination between 1 and three, business days.
I emiled the compny and told them of my concern, but no response. Then, on Tuesday, I cancelled the order and demand a refund. Simply put? I didn't really mind the wait. But when a company, blatantly lies to me? I take serious offense. ESPECIALLY, when dealing with veterans. Will look elsewhere, in the future.

I oredred a patch my wife wore long time ago that got lost over the years for her birthday --- it never showed up. I wrote to them 3 times (my limit before I do something like this) STILL NO RESPONSE!!! Don't buy from them.........period!!!

There are not many good reviews for this company (currently) that are positive. There are a bunch negative reviews over at resellerratings, with a few good ones mixed in, but that's it. I can only speak from my experience, but the only slight negative I have is they don't seem to answer the phone in the late afternoon, goes to voicemail. Other than that, they were great! I did get ahold of them in the morning and they answered all my questions and were friendly. The product I received was of quality and as advertised. A three season, embroidered Air Force jacket, well made.