Printify Reviews 7,168

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform's ease of use and intuitive design, making it simple to create and publish products, even for beginners. Many appreciate the wide variety of products available and the seamless integration with platforms like Etsy, which streamlines the selling process. People also praise the quality of the products and the efficiency of order processing. However, some customers were dissatisfied with aspects of their orders and customer service. There were instances where products arrived with quality issues, such as incorrect print sizes, faded designs, or poor stitching, and some experienced missing items or damaged packaging. A few reviewers also noted difficulties with customer support, mentioning slow responses, unresolved issues, or a lack of effective solutions for order-related problems.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Reviewers highlight positive aspects of product offerings, praising the excellent quality of products and... See more

Website

Customers had positive experiences with the website, finding it intuitive and easy to navigate, especially... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the ease of use and quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Based on these reviews

Rated 5 out of 5 stars

I had a really good experience using Printify. the platform is easy to use, especially for beginners starting a print-on-demand business The product creation process is simple and intuitive, a... See more

Company replied

Rated 5 out of 5 stars

I recently started using Printify for my Etsy store and I’m really happy with the experience so far. The platform is easy to use, even for beginners, and it allows me to quickly create and pu... See more

Company replied

Rated 5 out of 5 stars

Hello, I ordered a beautiful case for my mobile phone featuring a trumpet among stars, and it looks great. This designer and Company holds great and unique ideas, matching digital art and reality, a... See more

Company replied

Rated 5 out of 5 stars

I've never used Printify before so I was a bit intimidated at first. But using ChatGPT to help walk me through the process of setting up my store on Etsy, I'm completely impressed! Very intuitive and... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Custom T-Shirt Store
  3. e-Commerce Service
  4. Screen Printer
  5. Software Company

Written by the company

At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store. You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers. So why wait? Join the Printify family today and let us turn your creative genius into pure profit! If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Printify Customer Support is Terrible

*Edit: 4 days later they finally addressed my concerns and made things right.

Posting here since they deleted my Facebook post on their page.

Printify Customer Support is terrible!

I’m really disappointed with the customer service from Printify.

I placed an order and 5 minutes later my customer messaged me asking to change something in the design. Since it had only been a few minutes, I immediately went to cancel the order to then duplicate and edit it.

I’m using Printify Choice, which clearly says the order qualifies for automatic cancellation. I clicked the “Cancel Order” button about 8 minutes after placing the order.

Instead of canceling, the system loaded for about 10 seconds and then showed an error saying it would submit a “cancellation request” instead.

At that point I thought it wouldn’t be an issue since it had only been 8 minutes, so there’s no way the order had already been printed and since the cancellation request “went through,” the provider would be able to see it in time. Well… WRONG. 😑

Two hours later the order still showed “pending,” so I contacted support. They told me the order was already printed and there was nothing they could do.

I explained the situation and mentioned that the cancellation system clearly malfunctioned. If the automatic cancel button had worked correctly, this wouldn’t have happened. And if the request for cancellation was truly submitted on time, there’s no way this couldn’t be prevented. I also find it hard to believe that the printer fulfilled my order within 8 minutes. Btw, it still showing as “in production” on my end and it’s the next day.

Their solution was that they’ll “contact the provider to see if they WANT to cancel the order.” 🙄 Of course, later I received an email saying the provider declined.

So now I’m stuck paying for a product my customer doesn’t want because the cancellation system failed and customer support dismissed the issue and BLAMED ME because “they can’t cancel and order because I changed my mind”

What’s the point of having a request system if the provider rarely checks those messages or can simply ignore it? And why promote an automatic cancellation feature if it doesn’t actually work?

This is incredibly frustrating and I’m so upset. I’m currently looking for other POD provider.

12 March 2026
Unprompted review
Printify logo

Reply from Printify

We're truly sorry for what happened with your order and support experience🙏! Your details have been received and will be reviewed.

Rated 5 out of 5 stars

Easy UX

Easy UX. Enjoy it

11 March 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback❤️!

Rated 5 out of 5 stars

Digital Art Items by Quasar Clip Art

Hello, I ordered a beautiful case for my mobile phone featuring a trumpet among stars, and it looks great. This designer and Company holds great and unique ideas, matching digital art and reality, a good sinergy up to date...
Shipping is fast and well done... Thanks 🙏

11 March 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💙! We're glad you love your case and the fast shipping.

Rated 5 out of 5 stars

lot of fun to create products

lot of fun to create products, waiting for sales but I have bought some of my own designs and it was an easy process.

8 March 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review❤️! We're glad you're having fun creating products.

Rated 4 out of 5 stars

Overall, Great!

Overall, this site has made it much easier to directly sell to customers on Etsy. I've only had one or two hiccups with production and they've been helpful in resolving those in a timely fashion.

1 March 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback💙! We're glad we could make Etsy selling easier for you.

Rated 5 out of 5 stars

As a brand new Etsy seller

As a brand new Etsy seller, I was nervous about picking the right print-on-demand partner. Printify made the whole process surprisingly straightforward. Connecting to my Etsy shop took less than 15 minutes, and publishing my first products was intuitive even for a complete beginner.
The supplier network is a huge advantage, being able to choose your print partner and order samples before going live gives you real control over quality. The product catalog is extensive, pricing is competitive, and the margins work well at standard retail price points.
The built-in mockup generator gets you started quickly, and the Etsy integration means published products flow directly into your shop as drafts ready to finish. No technical headaches.
Still early days for my shop, but the setup experience has been seamless. Looking forward to seeing how fulfillment and customer experience hold up as orders come in.
Bottom line: If you're launching a POD store on Etsy and want a platform that's easy to connect, competitively priced, and doesn't get in your way, Printify is the right starting point.

6 March 2026
Unprompted review
Printify logo

Reply from Printify

Thank you so much🙏! We're happy to be part of your Etsy journey and can't wait to see your shop grow✨!

Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Printify. I placed an order and realized within about two minutes that I needed to cancel it. When I contacted support immediately, I was told the order could not be canceled, even though it had just been submitted.

6 March 2026
Unprompted review
Printify logo

Reply from Printify

We're truly sorry to hear about your experience🙏!

Thank you for sharing your order details with us. We'll make sure your case is reviewed and someone follows up with you directly.

Rated 4 out of 5 stars

good system

good system. just still expensive to make a shirt for myself. really really really would like to see more tri-blend color options and suppliers or even poly-cotton colors. I don't know who wears heavyweight cotton anymore and likes it.

5 March 2026
Unprompted review
Printify logo

Reply from Printify

Thanks for the feedback💙! We hear you on more tri-blend options and will pass it along.

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