Printify Reviews 7,176

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform's ease of use and intuitive design, making it simple to create and publish products, even for beginners. Many appreciate the wide variety of products available and the seamless integration with platforms like Etsy, which streamlines the selling process. People also praise the quality of the products and the efficiency of order processing. However, some customers were dissatisfied with aspects of their orders and customer service. There were instances where products arrived with quality issues, such as incorrect print sizes, faded designs, or poor stitching, and some experienced missing items or damaged packaging. A few reviewers also noted difficulties with customer support, mentioning slow responses, unresolved issues, or a lack of effective solutions for order-related problems.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Reviewers highlight positive aspects of product offerings, praising the excellent quality of products and... See more

Website

Customers had positive experiences with the website, finding it intuitive and easy to navigate, especially... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the ease of use and quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Based on these reviews

Rated 5 out of 5 stars

I had a really good experience using Printify. the platform is easy to use, especially for beginners starting a print-on-demand business The product creation process is simple and intuitive, a... See more

Company replied

Rated 5 out of 5 stars

I recently started using Printify for my Etsy store and I’m really happy with the experience so far. The platform is easy to use, even for beginners, and it allows me to quickly create and pu... See more

Company replied

Rated 5 out of 5 stars

Hello, I ordered a beautiful case for my mobile phone featuring a trumpet among stars, and it looks great. This designer and Company holds great and unique ideas, matching digital art and reality, a... See more

Company replied

Rated 5 out of 5 stars

I've never used Printify before so I was a bit intimidated at first. But using ChatGPT to help walk me through the process of setting up my store on Etsy, I'm completely impressed! Very intuitive and... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Custom T-Shirt Store
  3. e-Commerce Service
  4. Screen Printer
  5. Software Company

Written by the company

At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store. You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers. So why wait? Join the Printify family today and let us turn your creative genius into pure profit! If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

In the beginning I messed up a lot…

In the beginning I messed up a lot because I was changing mind when I should’ve researched more first. Still learning every day & figuring things out little by little

12 April 2026
Unprompted review
Printify logo

Reply from Printify

Learning as you go is part of the journey. You're doing great, keep going🚀!

Rated 1 out of 5 stars

Dishonest service, breach of contract, and attempt to avoid refund

Very poor experience with Printify, dishonest practice in breach of contract.

I placed an order based on a clearly advertised delivery timeframe, which was essential for a specific deadline. Shortly after placing the order, the delivery was unilaterally rerouted (by themselves) and I was informed it would no longer arrive in time.

I contacted them immediately and after discussions told the order would be cancelled and refunded. However, this was not honoured. Instead, they later claimed the item had already been shipped and that nothing could be done.

This means they have both failed to deliver within the agreed timeframe and failed to honour a confirmed cancellation and refund.

Despite this, they are now attempting to avoid issuing a refund by hiding behind the fact that the item has been shipped, even though the original agreement was already breached. It's outrageous.

This shows a real clear lack of accountability and a terrible customer service (I have spoken to them multiple times) especially when dealing with time-sensitive orders.

I am now planning on escalating this through my bank, as this clearly qualifies as goods/services not provided as agreed. Horrible treatment. Their team ignored the chat history to try and evade the refund. Not good treatment for a client who has historically spent thousands with them.

12 April 2026
Unprompted review
Printify logo

Reply from Printify

We truly appreciate you bringing this to our attention and giving us the chance to make things right. We’re sorry for this experience🙏!
We’ve received your details and are personally reviewing your case.
Thank you for your patience, we’re committed to resolving this.

Rated 5 out of 5 stars

My review on printify

Really good platform Very easy to use I really like the feature that it can automatically sync my orders with in minutes.Satisfied user.

11 April 2026
Unprompted review
Printify logo

Reply from Printify

We're glad you're loving the automatic sync, thanks for being here💙!

Rated 4 out of 5 stars

Easy to use

Easy to use, fast to order products. Lots of product options. Easy connection to Etsy for listings. Could use better mockups instead of having to use another platform to generate them.

11 April 2026
Unprompted review
Printify logo

Reply from Printify

Thanks for the feedback🩷! We hear you on the mockups, definitely something we're working to improve. Appreciate you!

Rated 5 out of 5 stars

Good

Experience

10 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💜!

Rated 5 out of 5 stars

Highly Recommend

Printify is easy to use and I have been able to create a lot of products that I never dreamed I'd be able to offer.

9 April 2026
Unprompted review
Printify logo

Reply from Printify

We're glad we could help you create products you never dreamed of, keep dreaming big🚀!

Rated 4 out of 5 stars

Using the tutorial and following the…

Using the tutorial and following the steps made the experience enjoyable. The store is up and running and we have seen lots of traffic and numerous sales.

8 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback💛! We're glad the tutorials helped, congrats on the traffic and sales✨!

Rated 1 out of 5 stars

AWFUL CUSTOMER SERVICE!

AWFUL CUSTOMER SERVICE!

8 April 2026
Unprompted review
Printify logo

Reply from Printify

We're really sorry to hear that you've had a bad experience with our customer service🙏!

We'd like to make things right. Please share your account or order details through this form so our team can personally look into what happened: https://printify.typeform.com/to/Pua3qgMA

Rated 1 out of 5 stars

Started a new apparel business in…

Started a new apparel business in December and have had multiple issues with orders. Their customer service is absolutely horrible and it has taken weeks (plural) to resolve the issues. As a new business which relies on quick fulfillment and shipping, Printify cannot be relied upon. Stay away. I will be moving my business to a different platform.

6 April 2026
Unprompted review
Printify logo

Reply from Printify

We are truly sorry for the experience you've had🙏!
Thank you for your honesty. Please share your order details through this form so our team can personally review what happened and see how we can make things right: https://printify.typeform.com/to/Pua3qgMA

Rated 5 out of 5 stars

Great

Easy to use and I like how it does things for me

6 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💚!

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