Printful Reviews 

7,958
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 906 reviews, reviewers had a great experience with this company. Many customers frequently mention that the online platform is very easy to use, featuring a seamless setup, clear website navigation, and simple product creation tools. Consumers also deeply appreciate the high quality of the items offered, noting sharp prints, vibrant colors, and durable materials that look truly professional. Some reviewers were not happy with order fulfillment, mentioning unexpected delivery delays, canceled purchases due to missing inventory, and slow shipping times. A few other people also felt that items sometimes arrived completely missing or with printing errors like crooked designs on the garments.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the high quality, vibrant prints,... See more

Order

Reviewers express mixed feelings regarding the order experience, as while some people praise fast fulfillment... See more

Website

People report positive experiences with website integration, noting that the platform is easy to use and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the vibrant prints, nice materials, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mostly it works well, but there are some issues with synching featured images of products. Also group publishing runs into errors, like displaying all colors instead of only the ones you select.

Company replied

Rated 4 out of 5 stars

The platform is really easy to handle and has a wide range of products. I really like that. But I have to say that the orders don't work well, I ordered something myself and didn't get it till yet :(... See more

Company replied

Rated 5 out of 5 stars

I've been using Printful for my Etsy store for a few months and I'm absolutely impressed! The product quality is outstanding - especially Gildan Softstyle and hoodies, prints are vibrant and cus... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best and easiest partner for print on demand. I've been using Printful for the last 8 years and I've never had any complaints form my customers. I recommend Printful to everybody who w... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. also in
  3. Business to Business Service
  4. Custom T-Shirt Store
  5. Embroidery Service
  6. Screen Printer

Written by the company

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide. Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control. Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans. It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(7,958)

981 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Mostly it works well

Mostly it works well, but there are some issues with synching featured images of products. Also group publishing runs into errors, like displaying all colors instead of only the ones you select.

6 October 2026
Unprompted review
Printful logo

Reply from Printful

We're glad it mostly works well. We hear you on image syncing and group publishing errors. Thank you for helping us improve🙏!

Rated 5 out of 5 stars

ease of access

Helpful videos and a pretty easy diy style set up. If you have any issues through Printful. Just search it and should pull up or a way to it. I love it

2 October 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for being part of the Printful community💚!

Rated 1 out of 5 stars

i did a whole design and it didnt save…

i did a whole design and it didnt save !!!! 3 TIMES!!!!!! I EVEN ADDED IT TO THE CART. im so sad..... i am never going to try this again my business is over :( bye bye business. and its all your fault PRINTFUL

2 October 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry for losing your design three times, especially after adding it to the cart. We understand why you're upset, and we don't want this to be the end of your business journey🙏!

Sometimes drafts or cart items are still saved in your account. Please reach out to our customer support team directly, they can check if your design is recoverable and help you get it back

Rated 1 out of 5 stars

It was a horrible experience

It was a horrible experience. The uploading of my brand graphics was super easy as was the ordering of my three proof items. The items said they would ship between September 25 and 28. On the 29th I reached out to them at Printful. They said evidently the goods got lost in pre-transit and they would refund the money to my Printful Wallet. Levi told me I could immediately reorder the proofs and they would be shipped. When I went to reorder, the 20% discount and free shipping were no longer available. I reached back out to Levi who told me I would need to wait until next month to get the 20% discount. He didn't mention if I would get free shipping. And this is the initial order of the proofs to see if I like the product! I said refund my money. Levi said I would have to return to my Printful Wallet and withdraw my funds. Not good.

UPDATE: Although Printful said they would contact me, they have not. I've decided to use another supplier.

29 September 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry this was your first experience with us. Your shipment lost in pre‑transit, then the discount and free shipping gone when you tried to reorder, and being told to wait until next month. That's not the start anyone deserves.

We've received your order details and will review what happened and get in touch to make things right. Thank you for your patience💜!

Rated 5 out of 5 stars

Printful The Best POD Company

Printful: Intuitive POD store setup, easy integration with Etsy, and excellent quaility especially DTFlex products.

12 August 2026
Unprompted review
Printful logo

Reply from Printful

Thank you💙! We're glad the setup and Etsy integration were easy for you.

Rated 5 out of 5 stars

Just started using

Just started using, so it's early days. But so far I have no issues, and I already have items up for sale on my Squarespace website.

24 September 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback💜! We're happy it's going smoothly and you're already selling on Squarespace.

Rated 5 out of 5 stars

Amazing Site

Printful is a great company for new business people who would like to start a clothing brand.

21 September 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback💚!

Rated 1 out of 5 stars

Ridiculous Turnarounds, No Customer Service

After two years of using Printful, I am completely done with the platform due to consistently unacceptable turnaround times and customer service. Printful routinely advertises production times such as 2–5 business days, yet I have repeatedly had orders take 12+ business days to print, with little to no accountability when those estimates are missed. When an order is defective, delayed, or lost in transit, customer service routinely argues the issue, tells me to wait, or offers a replacement that can take several more weeks to produce and ship. This is not an occasional issue with one product or one order; I have experienced the same problems consistently across multiple products over the past two years. As a small business owner, I cannot provide my customers with reliable delivery expectations when my fulfillment partner's own production estimates are routinely inaccurate and there is no meaningful remedy when they fail to meet them. The convenience of Printful is simply not worth the repeated delays, unreliable timelines, and lack of accountability.

28 September 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry this has been your experience after two years with us. Repeated delays, defective or lost orders, and support that argues instead of helps is not the partnership you deserved.

We'd like to look into what's been happening. Please share your order details through this form so our team can follow up directly: https://forms.gle/grBd4UvjvMhzADjWA
We appreciate your honesty and your patience over the years💙!

Rated 1 out of 5 stars

I sell on Etsy and use Printful for…

I sell on Etsy and use Printful for fulfillment. The product quality is good, but delivery has been a big problem for my store. One of my orders was lost in transit and had to be reshipped, so my customer waited far longer than promised. Several other orders have shown no tracking update for days, and some orders are still pending with no dispatch or tracking information.

When I contact support, the reply is usually to wait longer, which does not help when customers are waiting and complaining to me. This is affecting my shop's reputation and reviews.

Printful needs to improve shipping reliability and communication. If delivery gets better, this could be a great service. For now, I can only recommend it with caution.

28 September 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry you're dealing with this, lost orders, tracking that goes silent, and customers left waiting is genuinely frustrating. Thank you for sharing your order details.

We'll look into what happened and reach out to you directly. We really appreciate your patience and honesty💚!

Rated 3 out of 5 stars

Like the print on t shirt but dont like…

Like the print on t shirt but dont like it takes longer to ship then printify. Had to talk to some one on chat just for them to tell me it maybe monday before the order gets shipped but lucky it did ship on Sat.

25 September 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for the honest feedback💚! We hear you on the slower shipping and will share this with our team. Thanks for helping us improve!

Rated 5 out of 5 stars

printful is a great place to invest and…

printful is a great place to invest and yo let your talent runs free , where you practise your designing talent and you can make money selling t-shirts that you design yourself and make profit easily printful can help you archive your dream.

26 September 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for being part of the Printful community❤️!

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