Printerval Reviews 225

Similar theme to everyone else on here, I’ve been waiting almost 5 weeks now for my delivery. If this doesn’t arrive soon I think I’ll speak to my card provider to request a chargeback as have zero trust that these products are actually going to arrive. Unbelievably poor. Wish Etsy made this clear on their sites too!!

Still have not received my order that I placed on November 13th 2024. Have emailed the company numerous times called every week . I've been hung up on , told I'm not getting a refund except the shipping cost of $9.99band I still haven't seen that either . So I'm out $70.00 . Does anyone know how I make a consumer fraud report against them? Or a way to get my money back? Would not recommend anyone buys from this company . Not worth losing your money and having nothing to show for it . Shame on them for scamming honest hard working people.

Ordered a T-shirt on 9th December 2024 and it’s now 7th January 2025 and it still hasn’t arrived. Wanted the item for Christmas. I’ve tried contacting them several times via their ticket system, and have had no response at all. Reading the other reviews, I’m beginning to think that this company is a scam. For any new customers thinking of ordering from Printerval, DO NOT ORDER FROM THIS COMPANY. Even if they are legit, they have NO customer service skills whatsoever and can’t be bothered to respond to emails or support requests. There’s no excuse for this! Have requested a refund as I no longer want to purchase the T-shirt from this company, but I doubt I’ll get my money back. If anyone knows how to report this company, please confirm as they should be reported as illegitimate / scam. If no response from Printerval in the next 5 days, l will report them to Trading Standards in the meantime in the hope of further investigation in to this company.

I ordered a T shirt for my Daughter 9th December, with a guaranteed delivery of December 27th. I chased this up 17th December as it had not been produced yet. On 26th December I received an email saying it would take a further 20 days to arrive. I am disgusted by the customer service of this company, they will take your money, but fail to deliver on their agreements. I suggest people do not buy anything from this outfit, it is appalling.

AVOID! only gave 1 star because you have to leave a review.
Item ordered 5th Dec, still not received. Their 24hr contact whats app number is useless and not 24hr! I've been leaving daily messages since middle Dec and not one response. I'm now trying to get my money back via my bank.

I was weary of buying from here as the reviews were mixed but I had a good experience. Nice custom printed pjs (stocking filler), arrived before expected and in time for Christmas.

Kate

Should have read these reviews!
Money taken but no delivery.
Avoid!

Scammers

Having read other reviews (after I'd purchased!) I feel lucky that I got my item. Bad quality and bad sizing so I tried to get a refund. Still trying to get a response from them, it's been 3 weeks so far and I've heard nothing. Avoid at all costs.

They are liars and scammers and ruined a lot of peoples Christmas. I’ll keep reviewing everywhere I can so other people don’t waste their money too. They can’t answer or send me my stuff but I’m getting email ads everyday talking about how much they care and sending discount codes. I wouldn’t order again if they paid me.

I made my first purchase with Printerval on 10/18 and gave them a stellar review. Even today I stand by my comment. I also made two other purchases on 11/20 & 11/21. A total of 5 tshirts. The problem began when I received the last order for my granddaughter. The Tshirts were much too big so I advised them through an email. I was told that I would not need to return them but could donate them to a charity. They also said that they would replacement them with the size I had indicated. However, I was to ‘measure the width and length of the Tshirts along with a pic of the label too. I complied with this unusual request. The email said the replacements would be sent out soon. I spent the next few weeks inquiring about the replacements that I needed before Christmas. Well the replacements never came! I told them in an email that over the holiday I received an email from their president thanking customers for a ‘great year’ obviously for PR. I have never had to jump through SO many hoops just to get a replacement! Two days ago I sent their CS an email saying that I wonder how their president would rate his Customer Service Dept after reading my email and being aware that his Customer Service literally ignored my problem for a simple replacement! Of course, no response!

I orderd an item on the 27th November, im still waiting for delivery its the 27th Dec now ,i have sent email 3 times and nothing from them ,their tracking says dispatched on ,7th dec and its just come to a stop ,i will never order again from them, also when i orderd they said delivery before xmas they lied ,dont bother with them .

Ordered December 5th for a Christmas present emailed 3 times not one response! Said would be here in time for Christmas and it’s still saying waiting on delivery absolutely fuming!

Second negative review. Response from them on previous review, told me to check on update on tracking moved to packaging has NOT MOVED SINCE.

Bought items as part of a bigger surprise totally spoilt it for my partner at Xmas. Spent well over £40 and received unanswered emails total SCAM.

AVOID AVOID AVOID

Ordered 2 items 'arrives before christmas' on the 6th December. I've emailed and had no response other than an automated response. These were due to be Xmas presents. It's now Xmas eve and there is no delivery. Estimated arrival is sometime before the 26th of December now. First rime using Printevral. I will never buy again. Avoid at all costs

SCAM: DO NOT BUY FROM. Never got Shrek crocs. Received reply from them to say item was delivered (false). Unfortunate for them that I work in Trading Standards - so wait out!

I ordered from this company on 1st December and am still waiting on my order! Terrible customer service, all you get is an automated response telling you they’ll respond in 12 hours and you get absolutely no response! I’ve emailed 4 times to ask where my order is and I’ve got the same stupid message each time! I wish I’d googled this company before ordering as I’d of never of placed an order and wasted my £29.94! By the looks of it I may as well reside myself to the fact I got scammed as if you can’t even get tracking information so the likelihood is doubt I’ll receive the item! Awful company - DO NOT BUY FROM THEM!!!!!!

DO NOT ORDER FROM THIS COMPANY if they are an actual company. I ordered on Nov 12 receiving an email the order was sent Nov 18. From this email, the shipping company YunExpress has two different statements- package arrived Nov 30 to still on the road when using track button. Printerval is extremely hard to reach (22 attempts only 4 answers). The shipping company doesn't respond. I actually had to find the shipping contact information. Printerval representatives didn't have the SHIPPING COMPANY contact information they use. NO ONE wants to take responsibility or just give a refund for merchandise not received. When you can get a person, they are rude and give you the run around. Refuse to get management for you. No interest to correcting but they will take your money again to re-order.

Ordered two Christmas gifts on 02Dec, website stated dispatch in 1 business day. 12Dec receive an email update that they have now been dispatched, it is now the 19Dec one item is still showing in China and the other tracking link is showing with and error message so absolutely no idea where this one is. Given up any hope these will be here in time for Christmas so now I have two family members without a present on Christmas Day. Will never use this site again.

They will scam you, send you copy pasted replies on trust pilot no response to any emails or messages.

Tracking says shipped but tracking number says it’s not been shipped that was 3 weeks ago now. The best advice is do not believe the good reviews on here they are fake just research on Facebook and Instagram and Twitter you will see for yourself they are scammers I am now doing a chargeback with my bank

** Printerval.com THEY TAKE YOUR MONEY AND DO NOT DELIVER**
Do not be fooled by the website - its not in the UK. The advertised delivery times are complete and utter lies! I've been waiting weeks for my order. I've tried contacting them and no reply. They pretend to have a support portal which issues tickets - but that's just another fabrication. They don't actually reply to the tickets. Its just another fob off. I guess I will be writing-off the 15 quid I've lost. But now I have to panic buy another Christmas present.
** DO NOT USE THIS COMPANY PLEASE!!!! FOR YOUR OWN SAKES!! **