Reaction to faulty cartridge
I ordered a colour and a black printer cartridge from Printerbasics and they arrived quicker than I expected, however, the black cartridge did not function properly. After getting my Cannon printer to clean the head several times and trying to clean it manually with damp tissue to no avail I emailed Printerbasics. I had a speedy and sympathetic reply and an immediate offer to replace the cartridges.
Even if I received a faulty cartridge the communication and action could not be faulted.
I will not hesitate in placing further orders with this company.







