Would give zero stars if that were possible. 4 weeks after ordering from Primrose and paying them, no updates at all about my order and MANY ignored emails via their website and ignored messages vi... See more
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I paid for something. The wrong thing was delivered.my enquiries and my quest for a return address are ignored. I am now out of pocket to the tune of £36. I am unable to contact ‘Primrose’ and my pur... See more
Company replied
I placed a scathing review in Early June, on a theme that is prevalent on this site. Order placed March,, no communication, despite 5 emails and letter to director.Dead plants arrived 2nd june haveing... See more
A truly shocking experince...ordered an item 4 weeks later, just keep getting the same automated email " Your order is still waiting to be dispatched, we’re really sorry this is taking so long. You ca... See more
1.4
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154 reviews
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Never ever deal with this company
Never ever deal with this company. I never write reviews but this company shouldn't be aloud to trade. I had to make several phone calls ( my emails never received a reply) to see why my order hadn't arrived considering how quickly my payment was taken. I am still waiting 2 months after placing the order. My phone call today at lunch 6th September, was the final straw. The snooty customer service Representative on the other end was so rude I cancelled my order. Seriously she really shouldn't be dealing with the public with that attitude. Please please please DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY.
6 September 2018
Unprompted review
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