Extremely tasty coffee that all our customers at Mellor & Black Enchanted Tea Gardens in St Helens really enjoy. When we signed up Primos serviced our machine and trained our staff on how to produce t... See more
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See what reviewers are saying
Really impressed by Primos, great service, great prices and a great attitude. I just wish I would have found you sooner
Company replied
Excellent service from the Primos team. They keep our coffee machine in top condition and perform the safety check each year. Great coffee too, we really love the coffee they supply. Would happily re... See more
Company replied
We've just started working with Primos and they have been a breath of fresh air from the get go. Clear communication and very knowledgable, and when we had an issue with a hopper they came out to so... See more
Company replied
Company details
Written by the company
We specialise in selling premium coffee products and offering commercial coffee machine rentals & sales. Our mission is to provide our customers with quality coffee services quickly in a clean and pleasant environment. To be a reference company, acknowledged as the best option by customers
Contact info
287 Downall Green Road, WN4 0NB, Wigan, United Kingdom
- 01942 387078
- info@primosltd.com
- primosltd.com
4.8
Excellent
37 reviews
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Really impressed by Primos
Really impressed by Primos, great service, great prices and a great attitude. I just wish I would have found you sooner
18 March 2026
Reply from Primos Coffee Solutions Ltd.
Thank you so much for the amazing review, Paul! ⭐️
We really appreciate your kind words — it means a lot to hear that you were happy with our service, pricing, and overall approach. That’s exactly what we aim for with every customer. ☕
And don’t worry… better late than never! 😄 We’re glad you found us in the end and look forward to supporting you going forward.
Thanks again for your support! 🙌
– The Primos Team. ☕
Great service
Service from these guys was top.
From the first phone call to the last, the gentleman that dealt with my query was professional.
14 October 2025
Unprompted review
Reply from Primos Coffee Solutions Ltd.
Thank you so much, Paul! 🙏
We really appreciate your kind words and are glad to hear you had a great experience from start to finish. Our team takes pride in providing a professional and personal service every time.
Looking forward to serving you again soon! ☕
— The Primos Team
Good quality products
Received Good quality products & well customer service.. Products delivered on time
9 July 2025
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your kind words! 😊
We’re glad to hear you were happy with the product quality, service, and delivery.
Always here if you need anything! ☕
– The Primos Team
Reply from Primos Coffee Solutions Ltd.
Thanks so much for the kind words! We're glad to hear you're happy with our service – it means a lot to the whole team! 😊☕
– The Primos Team
Excellent service from the Primos team
Excellent service from the Primos team. They keep our coffee machine in top condition and perform the safety check each year.
Great coffee too, we really love the coffee they supply. Would happily recommend.
28 March 2025
Reply from Primos Coffee Solutions Ltd.
Thanks so much for the great review! 😊 We’re really glad to hear you’re happy with the service and loving the coffee – that’s what it’s all about! ☕💪 We’ll make sure your machine keeps running smoothly. Really appreciate the recommendation! 🙌
– The Primos Team
Reply from Primos Coffee Solutions Ltd.
Hi Isabel,
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you enjoyed our service and quality. It truly means a lot to us!
Looking forward to serving you again soon. ☕
Reply from Primos Coffee Solutions Ltd.
Thank you for your kind words! 😊 We’re so glad you had a great experience with us. Looking forward to serving you again soon! ☕
Very professional company
Very professional company! The order was carried out perfectly, with attention to every detail. Contact with the employees was exemplary, they were always willing to answer questions. I am impressed with the quality of services and will definitely use them again in the future. I recommend them to anyone looking for reliable and honest professionals.
5 March 2025
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your thoughtful review! 😊 We're thrilled to hear that you had such a positive experience with our team. Attention to detail and excellent service are at the heart of what we do, so it's great to know that it made a difference for you.
We truly appreciate your recommendation and look forward to serving you again in the future! ☕
Quick and attentive service
Quick and attentive service. Would most definitely recommend
1 February 2025
Reply from Primos Coffee Solutions Ltd.
Thank you for your lovely feedback! 😊
We're delighted to hear you were happy with our service. Your recommendation truly means a lot to us. If you ever need anything, we're always here to help. ☕ 😎
Rui was very humble and honest…
Rui was very humble and honest gentlemen and experienced in the work. He sorted and gave us the right option to fix the issue.
29 January 2025
Reply from Primos Coffee Solutions Ltd.
Thanks so much for your kind words! 😊 We’re glad Rui could help and provide the right solution for you. We’ll be sure to pass along your feedback – he’ll be happy to hear it!
If you ever need anything, we’re always here. ☕👍
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your lovely words! 🚚💨 We’re thrilled to hear you were happy with the quick delivery and turnaround! 🕒✨ It means the world to us! 😊☕ We’re here anytime you need us. 🙌🌟
Brilliant service from start to finish…
Brilliant service from start to finish ! Excellent knowledge highly recommended
21 January 2025
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you had a great experience with us from start to finish. Your recommendation means the world to us, and it’s always a pleasure to share our knowledge with amazing clients like you. We look forward to serving you again soon!
Super fast delivery to the door from…
Super fast delivery to the door from the actual company. Products are fantastic and went down at hit at local event.
Will use going forward. Thanks again
22 December 2024
Reply from Primos Coffee Solutions Ltd.
Thank you for your wonderful review! 😊 We’re so glad to hear that our products were a hit at your event and that our delivery met your expectations. We truly appreciate your support and look forward to working with you again in the future! 🎉☕
Best regards,
The Primos Coffee Solutions Team
Unbelievable coffee and amazing service…
Unbelievable coffee and amazing service as always, these guys have the best team and really make our lives so much easier.
9 December 2024
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your fantastic feedback! 😊 We’re thrilled to hear that you’re enjoying our coffee and service. Knowing that we make your life easier is the ultimate compliment for us! We’ll be sure to pass on your kind words to the team—they’ll be delighted to hear it. ☕✨
Warm regards,
The Primos Coffee Solutions Team
Amazing company
Amazing company. Super friendly and knowledgeable staff. Excellent service. Highly recommend.
12 December 2024
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your kind words and for taking the time to leave this wonderful review! 🌟
We’re thrilled to hear you had such a positive experience with our team.
Your support and recommendation mean the world to us, and we’re always here to provide the best service possible. Looking forward to serving you again soon! ☕✨
Warm regards,
The Primos Coffee Solutions Team
A good and polite service engineer and…
A good and polite service engineer and know the job . Highly recommend
25 November 2024
Reply from Primos Coffee Solutions Ltd.
Thank you for your kind words and for highlighting the professionalism of our service engineer! 😊
We're delighted to hear that you were happy with the service and truly appreciate your recommendation.
It means a lot to us, and we look forward to continuing to provide excellent support in the future. ☕✨
Warm regards,
The Primos Coffee Solutions Team
Reply from Primos Coffee Solutions Ltd.
Thank you so much for the amazing review! 🌟
We're thrilled to hear that you had an excellent experience with us. 😊 ☕️
Your satisfaction is our top priority!
Reasonable prices very helpful every…
Reasonable prices very helpful every time you need them they show up.
24 August 2024
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your kind words and positive feedback! 😊
We’re thrilled to hear that you find our prices reasonable and our service reliable. It’s always our goal to be there whenever you need us.
We truly appreciate your support! 🌟
Excellent service.
Excellent service.
what an amazing company, very fast efficient and so friendly,,, nothing was to much trouble,
i was that impressed i have ordered one of their larger coffee machines,
25 June 2024
Reply from Primos Coffee Solutions Ltd.
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Our team always strives to be fast, efficient, and friendly, and we’re glad that we could meet your expectations.
We’re excited that you were impressed enough to order one of our larger coffee machines. If you ever need any assistance or have further questions, please don’t hesitate to reach out.
Thanks again for choosing Primos Coffee Solutions!
We've just started working with Primos…
We've just started working with Primos and they have been a breath of fresh air from the get go.
Clear communication and very knowledgable, and when we had an issue with a hopper they came out to sort it on a Sunday - going above and beyond.
Good quality products and the hot chocolate is epic. We're not going anywhere else for our machine and coffee. Thanks Guys!
17 May 2024
Reply from Primos Coffee Solutions Ltd.
Thank you so much for taking the time to share your positive experience with us! 🌟
We’re thrilled to hear that you’ve found working with Primos to be a breath of fresh air. Providing clear communication and top-notch service is always our goal, and it’s fantastic to know that you’ve noticed and appreciated it.
We’re especially glad we could resolve the hopper issue promptly for you, even on a Sunday! Going above and beyond for our customers is what we strive for, and we’re delighted to have been able to assist you.
And we’re thrilled that you’re enjoying our hot chocolate! We agree it’s pretty epic. 😊
Thank you again for choosing Primos Coffee Solutions. We’re honoured to be your go-to for machine and coffee needs, and we look forward to continuing to serve you in the future!
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