MY EXPERIENCE WITH THIS PLATFORM WAS…
MY EXPERIENCE WITH THIS PLATFORM WAS ENTIRELY POSITIVE AT FIRST. OVER A LONGER PERIOD, I INVESTED A TOTAL OF MORE THAN 25,900 €, AND THE BALANCE SHOWN IN MY ACCOUNT FINALLY ROSE TO ABOUT 321,600 €. AT THAT TIME, I HAD NO REASON TO DOUBT THAT THE PLATFORM WAS FUNCTIONING PROPERLY.
WHEN I TRIED TO REQUEST A WITHDRAWAL, I WAS TOLD THAT ADDITIONAL FEES AMOUNTING TO €44,750 WERE REQUIRED TO COMPLETE THE PROCESS. I WAS TOLD THAT THIS WAS A NECESSARY REQUIREMENT FOR THE FUNDS TO BE RELEASED. AFTER SOME CONSIDERATION, I DECIDED TO TRANSFER THE REQUESTED AMOUNT.
A FEW DAYS LATER, HOWEVER, I COULD NO LONGER ACCESS MY ACCOUNT. EVERY TIME I TRIED TO LOG IN, ONLY A MAINTENANCE MESSAGE APPEARED. AT FIRST, I ASSUMED IT WAS A TEMPORARY TECHNICAL PROBLEM, BUT THE SITUATION REMAINED UNCHANGED FOR AN EXTENDED PERIOD.
SEVERAL ATTEMPTS TO CONTACT THEM YIELDED NO CLEAR ANSWER. I THEN TURNED TO THE LOCAL AUTHORITIES. WHEN NO CONCRETE SOLUTION COULD BE REACHED THERE, I DECIDED TO PURSUE THE CASE AT THE INTERNATIONAL LEVEL AND FILE A COMPLAINT, HERE’S THE BEST WAY TO REACH ME IF YOU’RE DEALING WITH THE SAME ISSUE. berg christa 0 2 2 g mial c0mAS PART OF THE PROCESS, NUMEROUS DOCUMENTS AND SUPPORTING EVIDENCE HAD TO BE SUBMITTED. SOME DOCUMENTS HAD TO BE RESUBMITTED BECAUSE THEY DID NOT MEET THE REQUIRED FORMAT SPECIFICATIONS. ONCE THESE FORMALITIES WERE COMPLETED, THE NECESSARY AUDITS COULD BE CONDUCTED.
AFTER A LONG AND LABOR INTENSIVE PROCESS, THE FUNDS IN QUESTION WERE FINALLY IDENTIFIED AND RECOVERED. THIS EXPERIENCE HAS SHOWN ME HOW IMPORTANT IT IS TO CAREFULLY KEEP ALL PAYMENT RECEIPTS, DOCUMENTS, AND CORRESPONDENCE
