Primevex Reviews 

9
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(9)

9 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t trust

Do not trust this company. It’s crazy how you can wake up one day, check your account, and discover that your hard-earned money is suddenly gone without any clear explanation. Imagine the shock, frustration, and helplessness of watching your balance disappear, especially when you trusted a broker with your money and believed your investment was safe.
Honestly, it’s heartbreaking to think that people can work so hard to earn their money, only to lose it through the activities of a broker and those operating behind the scenes. It makes you question who you can really trust in the financial market. Thankfully, I was fortunate enough to have prior knowledge of the activities of “lotus-vel,” and that made a huge difference in my situation. They helped trace how the money had left my dashboard and identify the account to which it was transferred. With their assistance, the transaction was intercepted, and the funds were retrieved. Considering how easily things could have ended differently, I’m grateful that I had a way to investigate what happened and take action before it was too late.
This experience has taught me a very important lesson: never rush into investing your money with any broker simply because of promises of high returns, attractive offers, or convincing advertisements. Take your time to investigate the platform, verify its registration and regulatory status, read independent reviews, and look into the experiences of other investors. Pay close attention to warning signs, especially when withdrawals become difficult, additional fees appear unexpectedly, or the broker pressures you to deposit more money. Your hard-earned money deserves protection, and the responsibility to make informed financial decisions should never be taken lightly. Please, before you commit your funds to any broker or investment platform, do thorough research and make sure you understand the risks involved. Don’t wait until your account is empty before you start looking for answers. Stay vigilant, protect your investments, and always verify before you trust. Losing money is painful enough, but losing it because you failed to investigate a platform beforehand can make the experience even more devastating

14 October 2026
Unprompted review
Rated 1 out of 5 stars

Everything seemed fine until I tried to…

Everything seemed fine until I tried to withdraw my money. Now my withdrawal is delayed and they are not replying to my emails. I can still see my balance displayed in the account but actually getting access to those funds has become impossible. I've been satisfied with the way M𝚘netian...has handled my account. They've followed through on their commitments and my withdrawal requests have been accepted.

13 October 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We're sorry to see your review.

After checking our records, we were unable to locate your account based on the limited information available from the Trustpilot account used to post this review.

If you believe this is an error, please reply with additional details so we can identify your account and investigate your concerns.

If your review was intended for a different company, we kindly ask that you update or redirect it to the correct business.

Best regards,
Primevex Client Relations

Rated 1 out of 5 stars

Account 410079013 (just in case…

Account 410079013 (just in case Primevex say they can’t trace it) further to my previous reviews, my account has now been hacked and the balances reduced to zero without my knowledge , I can only assume by an internal source. The client support email address no longer exists, no phone numbers work and my most recent ‘success manager’ calls me from time to time but hangs up as soon as I answer. I accept I have lost the small sum I invested (thankfully I resisted their coercive attempts to get me to invest more funds) I would just advise AVOID AVOID AVOID this awful company! I am sure they will once again complain to trustpilot that this review is defamatory, but it’s the absolute truth! If it was possible to give zero stars that would be more appropriate… and the email address they are asking me to contact is the one I’ve already mentioned above which no longer exists, so if you read their reply to this and believe them to actually want to know more you’re sadly mistaken!!

8 October 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us to client.re@primevex.academy so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind regards,
Primevex Client Relations

Rated 5 out of 5 stars

PRIMEVEX have delivered again!

PRIMEVEX have delivered on their promised advertised percentage return today with profits $$$/£££ deposited into accounts of choice.
Reinvested in the various Forex trading under the watchful eye and guidance of PRIMEVEX managers.
No quibbles, no problems just pure profits. Thanks guys.

30 September 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

Thank you for your 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear that your experience with Primevex was excellent.

Providing professional, knowledgeable, and responsive support is a key priority for us, so it is great to know that you felt comfortable and well guided throughout the process.

We truly appreciate your recommendation and look forward to continuing to support you and ensuring your experience remains positive and rewarding.

Kind Regards,
Primevex Client Relations

Rated 4 out of 5 stars

It’s business.

After my one star review and my experience with primevex, things however did improve when I received a call from a Sophia : PR.
I would like now to reverse that review in favour of my conversation with Sophia, both raised concerns of bad communication and judgment that happened, but the short time i was with them I did make a profit , but I felt it was time to close my account which was concluded successfully. My star rating now stands at 4 and my thanks to Sophia for all her help.
Regards R.

24 September 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

Thank you for your 4-star review! ⭐⭐⭐⭐

We’re delighted to hear that your experience with Primevex was great.

Providing professional, knowledgeable, and responsive support is a key priority for us, so it is great to know that you felt comfortable and well guided throughout the process.

We truly appreciate your recommendation and look forward to continuing to support you and ensuring your experience remains positive and rewarding.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

I went into this investment platform…

I went into this investment platform with a fairly good impression. From the beginning, it looked professional and gave me the impression that I was dealing with a trustworthy company. Communication was also responsive, which made me feel more comfortable about putting money into the platform. At that stage, everything seemed fine from my perspective, and I had no particular reason to expect problems later on. My concerns only started when I decided I wanted to withdraw my money. That was the point where my experience changed. I could still see my balance in the account, so the money was clearly still being displayed, but actually getting access to those funds became increasingly difficult. I tried to resolve the situation myself because I wanted to understand what was happening and find a way to complete the withdrawal. Unfortunately, my attempts did not resolve the matter. The longer I tried to sort it out, the more concerned I became about whether I would be able to access the money at all. What made the situation particularly frustrating was that I was not simply dealing with an account that showed no balance. I could see the funds in the account, but accessing them was the problem. Eventually, after my earlier efforts to resolve everything had failed, I decided that I needed to seek help outside of the platform. This was when 𝓓𝕠𝕢𝓼𝕖 became involved and helped me with the recovery process. They eventually helped me recover my funds, which was a relief after the difficulties I had experienced. I am genuinely thankful for their assistance and for helping me get my money back. In my experience, 𝓓𝕠𝕢𝓼𝕖 did well, and I appreciate the help they provided. I want to make it clear that I am only describing what happened in my own case and am not making claims about what another customer may experience. My initial impression of the investment platform was positive, and I was comfortable enough with it to invest. It was only when I needed to withdraw that I began having serious concerns. That experience has changed the way I look at investment platforms generally. I now think it is important to look beyond how professional a platform appears and pay close attention to how withdrawals actually work. Anyone considering using an investment platform should research it carefully before putting money into it. I would especially recommend understanding the withdrawal requirements and conditions in advance, rather than waiting until you need your money before finding out how the process works. It is also important to think about the risks involved and only commit money after you are comfortable with what you have learned. In my case, I started with a positive impression, but the difficulty I experienced when trying to access my funds was something I had not anticipated. Thankfully, I eventually recovered my money, but the experience taught me to be much more careful about researching an investment platform and understanding its conditions before making a financial commitment.

13 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We're sorry to see your review.

After checking our records, we were unable to locate your account based on the limited information available from the Trustpilot account used to post this review.

If you believe this is an error, please reply with additional details so we can identify your account and investigate your concerns.

If your review was intended for a different company, we kindly ask that you update or redirect it to the correct business.

Best regards,
Primevex Client Relations

Rated 1 out of 5 stars

I did not have any serious concerns…

I did not have any serious concerns when I first decided to invest through this platform. My initial impression was actually quite good. The company appeared professional, communication was responsive, and I felt comfortable enough with the way things were presented to go ahead with my investment. Nothing during that early stage suggested to me that withdrawing my money would eventually become the main difficulty. The problem only became clear after I decided I wanted to take my funds out. I could still see a balance in my account, so naturally I expected to be able to access the money through the withdrawal process. Instead, I found that getting the funds out was much more complicated. Different conditions and fee charges came up at different stages, and I had to deal with those issues as I tried to proceed with the withdrawal. I found it difficult to understand why the process was becoming so complicated when the balance was still clearly displayed on my account. I initially tried to handle the matter myself because I wanted to resolve it directly and complete the withdrawal without involving anyone else. Unfortunately, my attempts did not work, and I was unable to recover the money through my own efforts. After reaching that point, I decided to seek outside assistance. This was when 𝓓𝓸qs𝓮 became involved in the situation. I provided the information I had about my investment and the problems I had experienced during the withdrawal process, and they assisted with the recovery. Eventually, they were able to help me recover my funds in full. I am sincerely thankful for that because my earlier attempts to resolve the matter had not been successful. 𝓓𝓸qs𝓮 did well in helping me get my money back, and I appreciate the assistance they gave me. I am deliberately keeping my comments focused on what I personally experienced rather than making wider accusations about the platform. For me, the important point is that everything seemed straightforward enough when I first invested, but the situation was different when I tried to withdraw. The continued balance on the account made the situation even more confusing because the funds appeared to be there while accessing them was becoming difficult. This experience has changed what I would look at before using an investment platform. I would now spend more time researching the withdrawal process before committing any funds, rather than concentrating mainly on the initial presentation of the company. Anyone considering this platform should independently investigate it and make sure they understand the withdrawal procedure, including any fees, conditions, and requirements that may apply. In my view, those details are worth understanding before making the decision to invest.

13 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We're sorry to see your review.

After checking our records, we were unable to locate your account based on the limited information available from the Trustpilot account used to post this review.

If you believe this is an error, please reply with additional details so we can identify your account and investigate your concerns.

If your review was intended for a different company, we kindly ask that you update or redirect it to the correct business.

Best regards,
Primevex Client Relations

Rated 1 out of 5 stars

.org and .net both got my account back…

.org and .net both get my account back but my balance of $200 has reduced inexplicably to zero!!!!

The FX trade history and account number are intact. Serene offered to supply a working balance that cannot be withdrawn and profits can be withdrawn after a qualifying period has elapsed.

I am not interested in effectively a demo account!!! Ig.com provide those for sharedealing account holders if I want to practice cfd trading.

Serene has a very seductive foreign accent so be warned. I have openly told everyone at Primevex that my $200 deposit was all they’d get from me but it is water off a ducks back I guess? Banks condone them!!!

I cancelled my credit card within minutes of authorising .$200 and that authority means I cannot
claim it back, and worse still they could not stop the payment!!!!

And the Chicago broker eho received my cash has replied with news that I must go through my bank!!!

Everybody is behind the conmen it seems? Crime does pay in 2026.

23 September 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us to client.re@primevex.org so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind regards,
Primevex Client Relations

Rated 1 out of 5 stars

PRIMEVEX is absolute FRAUD.

PRIMEVEX is absolute FRAUD.
They operate under Primevex.co, Primevex.co, Primevex.cc, and similar. DO NOT COMMIT big funds for 5.4% monthly return (TOO GOOD TO BE TRUE). Real professional team of scammers working from South Africa. Primevex.org, Primevex.com, Primevex.co, Primevex.cc are all related. Even all the texts for Primevex.org is same as Primevex.co, even claiming 5.4% monthly interest rate on deposits. I have been already defrauded for $1500, and another poor lady claimed on Trustpilot that she was defrauded more than £27,000 and she cried for 3 days. STAY AWAY from any PRIMEVEX. AI search showed that all of these websites sprung out early 2026. No registration with FCA (UK), or SEC (USA), or FINMA (Switzerland). If you want to know, My Trading account number was 410098811. I have kept the screenprints of my activity and have the emails that were sent to my email as a proof of SCAM. But since, Primevex is not registered with FCA, or SEC, or FINMA, there is no redress. I just want other people not to fall into the same TRAP that is woven very elaborately.
I will send you my information in cpuple of days.

My trading account number was 410098811. I also replied to your email that was sent from client.re and Primevex.org email address. . My withdrawal request for $1620 was made on 18 September and I received the email confirmation on same day that funds withdrawal will be completed in 7 days. That 7 days were completed on 25 September but no funds were returned. My trading account and my access was removed.

23 September 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us to client.re@primevex.org so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind regards,
Primevex Client Relations

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look