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At Prime Stone Global provide a secure and intuitive online trading platform designed for traders of all experience levels. Our tools include advanced charting, real-time market data, automated trading options, and risk management features like stop-loss and take-profit. Alongside robust security measures and 24/7 customer support, we offer educational resources to help you succeed in the financial markets.
Europaallee 23, , 8004 , Zürich, , Switzerland
3.5
11 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Complete lies . DO NOT TRUST
FRAUD!!
FRAUD!!’
FRAUD!!!!
Have stolen 8500$ uS from me.
Claim I was missing a didget on my wallet number and blamed me. All lies . Another person had the same experience and also left a bad review.
DO NOT TEUST!!!!
This Company is a Complete Scam, once you make a profit and try to withdraw, they ask for your Crypto Wallet Address, but they delete the very last digit and send you a confirmation of withdrawal and then the coins are lost forever or maybe that’s just a Scam too and they keep your crypto and when you file a complaint, they say that they need 21 to 28 working days to investigate and you never hear back from them again. After numerous attempts to contact them, they simply delete you !!!
Reply from PrimeStone Global
Dear William,
Thank you for reaching out. We understand your concerns and take all customer feedback seriously.
After thoroughly reviewing your case, we can confirm that the issue with your withdrawal was caused by incorrect details that you provided. Our records, including email correspondence, clearly show that we gave you proper instructions on how to complete the withdrawal. Unfortunately, the mistake in the information submitted was on your side, not ours.
As we have explained previously, once a withdrawal is processed with the details you provided, we are unable to reverse or recover the transaction, as stated in the terms and conditions you agreed to upon registration.
We understand this situation is frustrating, but it is important to clarify that the delay or loss of funds is not due to any error or negligence on our part. If you can provide any additional documentation or evidence to support your claim, we remain open to reviewing it.
Please feel free to reach out through our official support channels if you need further assistance.
Best regards,
Customer Support Team
I do not have any complaints. The fact is that I have been using the services of this broker for many years, and they are always improving.
I funded my trading account in December and already today I got my first profit. I think you know this pleasant feeling when money earned on trading appears on your bank card......I am grateful to Prime Stone Global for quality work of all their services. I realize that the broker has done everything possible to make my experience comfortable and bring me profit.
I'm having a good experience so far, I'm learning how to trade and the interface is very simple. I hope to gain a lot of profit and knowledge in the trading world.
The best broker there can be, but the most important thing is the technical support, they are very attentive and friendly in each of the consultations I have had.
If you’re a scalper like me, you know how important those tight spreads and instant executions are. This broker nails both. I’ve doubled my P&L since switching, and I’m not looking back.
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