Primesalto Reviews 

74
•
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I've used many IPTV providers in the last years, but none has been better than prime Salto. They are very friendly, fast to react to any questions and helped with every step. Not only this bu... See more

Rated 1 out of 5 stars

Terrible service. Frequently goes down and is literally down more often than it works. Customer service is somewhat better but still lacking. Very delayed responses recommending the same troubleshoo... See more

Rated 5 out of 5 stars

First time using IPTV personally (know and have seen many friends and family who use it), did the 3 day trial and was so impressed I purchased the two year subscription (well priced 99 dollars... See more

Rated 2 out of 5 stars

Beyond frustrated with being interrupted with the pauses and watching the dreaded spinning white wheel. I’m actually watching it as I write. Huge selection of series but many are “unavaila... See more

Company details

Written by the company

At Primesalto, we pride ourselves on being the premier provider in the market, dedicated to delivering unparalleled service. Our commitment extends to offering round-the-clock support from our exceptional team, ensuring you experience the finest entertainment moments with seamless assistance at your fingertips.


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2.4

Poor

TrustScore 2.5 out of 5

74 reviews

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2.4

All reviews

(74)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money- Don't review, they will cancel you.

Don't waste your money. These clowns have no idea what theyre doing.

Mostly garbage channels - Indian/Arabic, no UK/US series of interest. Had to get another provider (that works fine, although these clowns keep telling my my hardware (A-Sticks) can't handle their large channel list of garbage.)

Ever since my review, they have cancelled my account.

It was good til May 2025 - like I said... total waste of money!

14 September 2024
Unprompted review
Rated 1 out of 5 stars

This Prime saltoIPTV servicer unreliable

This IPTV service is super unreliable, lagging, buffering,freezing all I cut down to my locals and 2 Countries and it's so bad , unimaginable and their customer service is the worse I've ever experienced,I subscribed for 1 year and in 1 month I've done so many complaints and nothing improves just for 2-3days and back to the same trash,what an embarrassment of service ,I'm asking for refund for my 11months that are left and no answering,poor service ,mostly will find a way ,it's a scam and fraud no money back.
I will do my best to find a path to get refunded ....

14 September 2024
Unprompted review
Rated 1 out of 5 stars

DON'T BUY THIS

Worked for a couple of months after I subscribed for a 2nd term problems started, constantly buffering the channels sometimes doesn't even work for the whole day. Costumer service is garbage they take hours to respond and don't really help you when they do. That said save your money and don't use this service!!

25 August 2024
Unprompted review
Rated 1 out of 5 stars

I paid almost $44 for a subscription my…

I paid almost $44 for a subscription my money was taken but no subscription or emails or verification was provided. I tried several times to contact them with no response. This is a scam. They'll take your money and you'll receive nothing for it. Please do not pay them anything!! I want to warn people!! DONT SUBSCRIBE
Just an update I was refunded the money about a week later without a word or explanation from the company. Not sure what's going on but their customer service sucks.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Paid for the service

Paid for the service, never received any instructions, codes for install, and no replies to any forum of communication. Service is BS (crap) and the took my cash...Fraud!!!!

24 August 2024
Unprompted review
Rated 1 out of 5 stars

I am a new customer purchased the 3…

I am a new customer purchased the 3 month package I am on day 4 !!!!!!! Every day is the same 💩 !!!!!! Honestly absolute garbage !!!!!!!! I have the best wifi in Toronto and pay over 200$ of internet and I have a direct link from my tv to my wifi modem I have tried VPN …. No vpn … turning on and off switching iptv apps smarters pro to ibo pro player and every tv … buffer buffer buffer …… I watch ufc ppvs buffer…. Wwe ppv buffer … a movie !!!!!! Buffering every 10 minutes …. Horrible service !!!!! AND WHEN YOU WRITE AN EMAIL
OR DIRECT MESSAGE TO WHATS APP THET TAKE 8 hours to respond !!!!!!! save your money !!!!! Don’t listen to the rest of the star rates !!! My blood pressure is to the max with such horrible service !!!! And the WORST CUSTOMER SERVICE Imaginable save you money PLEASE !!! If you like sports live big games or ppvs … enjoy buffer every 10 minutes !!!!

22 August 2024
Unprompted review
Rated 1 out of 5 stars

They are a scam site

They are a scam site. I purchased the 1 month for 11.99 and never got my account. I emailed their support and contacted through Whatsapp and no replies.

19 June 2024
Unprompted review
Rated 4 out of 5 stars

Very Happy With This Service

This service was easy to set up and use. Occasionally we have some buffering but not very much. I have used serval services and this one is pretty good. The price is reasonable, way better than cable and a great selection of programming.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

No good

This is the third such streaming company I have tried. They all have problems with lagging. So far this company: up to 5 minutes just to load each time I turn it on, no program guide, the sound often doesn't synch with the picture and lots of stalling, The screen is now locked and won't load my favourites or play any channels.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and app quality!

Their service is amazing! They respond right away and are quick to answer any questions. The app itself is great! I haven’t had any buffering issues and the channel, tv and movie selections are more than expected. Would highly recommend!

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Buffering & guide issue

Had a problem with buffering and guide and support via whatsapp was great. Addressed the issue in a timely manner and answered all questions I had. I was about to cancel the service until they took the time to help me out.

25 April 2024
Unprompted review

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