It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... See more
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Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.
28/11-13 Brookhollow Ave, 2153, Baulkham Hills, Australia
Replied to 96% of negative reviews
Typically replies within 24 hours
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Very helpful and unjudging in Semi Emergency situations, especially when You are being treated/ have been treated unfairly by Many Medical Practices Your whole sick life...

Reply from Prime Medic
My doctor was caring and listened. He was professional, logical and obliging, and took the time to hear my concerns and assist me. The process is thorough and I felt heard and safe.

Reply from Prime Medic
Called within the hour specified.
Very nice doctor.

Reply from Prime Medic
First time I've used this service, they were punctual and respectful

Reply from Prime Medic
I’m very happy with the services and advice from the Drs at PrimeMedic, it really takes the pressure off the Dr clinics for none emergencies and the bulk billing system they still use for some of the services I find fabulous!
I highly recommend Primemedic for those none emergency appointments.

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I got a phone call in a quick time frame and helped me with my symptoms and got my prescription quickly. I would recommend them to others. Thank you so much.

Reply from Prime Medic
I required an urgent prescription after hours and I found Prime Medic to be extremely efficient and easy to deal with. The administrative staff and the doctor were very helpful and it was just a smooth process from beginning to end. I was contacted 3 days later via an SMS message, as a follow-up, to see how I was doing and whether I required any further assistance. I have used other after hours GP's in the past, but I have had the best experience with Prime Medic and will continue to use them in the future.
I highly recommend.

Reply from Prime Medic
I did not know they existed until a friend referred me. The process was very easy and quick. I used their chat platform to book appointments and was given a call by a Dr not long afterwards. It's all bulk billed and would recommend and use them again. Thankyou

Reply from Prime Medic
I had a great experience. An absolutely reliable service. I was bulk-billed, received my prescription. This couldn't have been any better. From my first call to all follow ups in between, everything was great and what I needed. Thank you

Reply from Prime Medic
I booked a call back & I was promptly called back at the agreed time & was bulked billed which is great

Reply from Prime Medic
My son has had the same illness for 20 years… it’s all right there in front of the dr via Medicare. Just needed an emergency script that this service has provided with no issues on several occasions in the past. This dr was incredibly rude and disrespectful to my adult ASD son telling him it was something that it wasn’t. As we have had it checked out in the past.
We got the script in the end but with much carry on. Disappointing to say the least.

Reply from Prime Medic
They changed time easily and I got service instant supportive service

Reply from Prime Medic
The best experience and the perfect help. My child was sick for too long and even after seeing other doctors (face to face), and ambulance. None were of any help. I Was treated like a helicopter parent that had no idea how to parent. I know my child and after 10 days of fever, something is NOT RIGHT. A Telehealth appointment at 1am got my child the proper medical care. I bought the medication first thing in the morning and now Thank God and Thank you primemedic, my son is looking a lot better and finally having a good sleep. So glad and grateful. Thank You.

Reply from Prime Medic
Service was very good and in complicated

Reply from Prime Medic
The Prime Medic team always very efficient : offer best deals and always calling on time . Doctors are polite and understanding your needs.
Always will reccomend PrimeMedic.

Reply from Prime Medic
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