PrimalpeptidesReviews 

260
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality and effectiveness of the products. Customers frequently highlight the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged. The customer service is also highly regarded, with many reviewers appreciating the prompt, helpful, and supportive responses to their inquiries. However, some people were dissatisfied with their orders, reporting issues such as non-delivery, lack of refunds, or products that did not meet expectations regarding quality or authenticity. A few other people also felt that the product they received did not meet their expectations regarding its quality or authenticity, citing concerns about packaging and lack of verification.

What people talk about most

Product

Consumers find product quality to be outstanding, with many expressing high confidence in their purchases and... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising its speed and efficiency,... See more

Order

People report positive experiences with order, with many reviewers consistently praising the smooth ordering... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

★★★★★ Primal Peptides Never Miss I’ve ordered from Primal Peptides more times than I can count, and they’ve been rock-solid every single time. Orders show up quickly—none of that “waiting... See more

Rated 5 out of 5 stars

Super efficient and trustworthy. Not only will they ship straight away but the quality is simply outstanding. Everything is reasonably priced which adds to the benefit of having an excellent source fo... See more

Rated 5 out of 5 stars

I’ve ordered several times from them and during the last sale I stacked up for a whole season . The quality is amazing and I absolutely love the pen they came up with , it makes conducting the experim... See more

Rated 5 out of 5 stars

After moving to EU I searched long and hard for reputable Peptide research company. Finally found Primal Peptides. Just received my second order I placed on Black Friday, and just like the fir... See more


Company details

  1. Biotechnology Company

Written by the company

Primal Peptides is een gespecialiseerd Europees bedrijf dat zich richt op research-grade peptides van de hoogste kwaliteit. Wij geloven dat iedereen toegang moet hebben tot betrouwbare, zuivere en transparante producten, zonder misleiding, zonder tussenhandel en zonder onduidelijkheid. Onze producten worden geproduceerd volgens strikte kwaliteitsnormen en elke peptide wordt individueel getest door het bekende laboratorium Janoshik. De COA’s en testresultaten zijn volledig inzichtelijk op iedere productpagina, zodat klanten exact kunnen zien wat zij ontvangen. Transparantie en vertrouwen staan bij ons centraal. Vanuit ons fulfilmentcentrum in Nederland verzenden we snel, discreet en veilig naar meer dan 20 Europese landen. Alle bestellingen worden zorgvuldig verpakt en op dezelfde werkdag verwerkt wanneer ze voor 12:00 worden geplaatst. Primal Peptides onderscheidt zich door persoonlijke klantenservice, eerlijke communicatie en een sterke focus op betrouwbaarheid. Klanten waarderen onze snelle ondersteuning, consistente kwaliteit en duidelijke informatie. Ons doel is om een veilige en professionele omgeving te creëren voor iedereen die werkt met onderzoeksmaterialen, zonder fouten of verrassingen. Wij blijven groeien, verbeteren en investeren in kwaliteit, zodat jij kunt vertrouwen op wat je bestelt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(260)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best page

"The speed and professionalism are excellent; the order arrived in Spain at the pickup point within three or four days, and I received an email tracking the peptides' entire journey.

I can’t comment on the quality yet as I haven’t tried them, but the service is second to none. They even include free bacteriostatic water, whereas other sites charge a fortune for it, and the price is unbeatable with the discount codes included."

17 March 2026
Unprompted review
Rated 5 out of 5 stars

king primal

super products,great shipping, ultra fantastic customercare.
long lasting client for sure thank you!!!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent source

I have made a couple of orders from them. Service always on par and products are fine. My last order was partially fulfilled. I send a mail to them, and they are sending missing stuff without further questions.
Will order again from them.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

I good experience with this shop (at the end of the day) regarding delivery

Update:
The only thing I can note is that they were not quickly un the answering, but the partial has just arrived, so we'll see the quality. They've added some small extra details; I appreciate it.

12 March 2026
Unprompted review
Primalpeptides logo

Reply from Primalpeptides

Hello,

I’m really sorry to hear that you had this experience. Over the past days things have unfortunately been quite chaotic on our side, which is not the level of service we aim to provide.

We experienced several unexpected issues at the same time. Our second website was suddenly taken offline by our hosting provider for a few days without warning, which caused a lot of disruption. At the same time we were dealing with some external technical problems and an unusually high volume of orders and messages due to a promotion we are currently running. Because of this, response times became slower than normal.

We truly apologize for the inconvenience and frustration this may have caused. Please know that we are working hard to get everything fully back on track and to respond to everyone as quickly as possible.

Could you please send an email to info@primalpeptides.nl
with the subject “Trustpilot” so I can easily identify your message? I will personally look into your situation and help you as soon as possible.

Thank you for your patience and understanding.

Kind regards,

Jordy
Primal Peptides

Rated 5 out of 5 stars

I ordered Igf1 Lr3 and Ghk-cu

I ordered Igf1 Lr3 and Ghk-cu, both arrived in 3 days + I recived an extra 10 ml bac water for free. I did not reconstitute or inject yet and I will do so soon. Once I see progress and gains through both peptides I will write a further updated report. Overall 10/10 service extremely fast customer service response. Would buy again.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, almost like Amazon.

Took couple days to reply during the holidays but got straight to the issue and made sure it was solved.

Couldn’t have asked for a more pleasant customer service experience.

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Lack of Customer Support

I ordered several products in December and received them quickly. I placed another order earlier today. Before placing the order, I contacted customer service with a question but received no response, even though they had seen my message. Poor customer service.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything as expected

Delivered in protective bag with BAC water included , products doing as expected and reordered with decent delivery times and always reply to questions so I’m satisfied With this company

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast and discreet

Fast and discreet

I've ordered several times and have never had any problems! Fast and discreet shipping and good products. If you have a question, you get very quick and, above all, competent help. The big players could learn a thing or two from them. Prices are also very reasonable. I'm extremely satisfied in every respect.

27 December 2025
Unprompted review

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