ABSOLUTELY FAULTLESS I am OBSESSED with my new sofa, went for the Carnaby as perfectly advised. It literally is my best purchase to date this year, I am so happy to choose this company for my sofa.... See more
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Furniture collection to the residential, office and hospitality sectors. From ordering to delivery, your project will always be in the hands of our dedicated trade team, offering you the best customer service
Contact info
United Kingdom
- Info@primalfurnishings.co.uk
- primalfurnishings.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Exceptional service
Ordered at 10:30am and the sofa had arrived by 7:30pm on the SAME day! Very pleased with the service provided.
Excellent product and service
Excellent product and service. The delivery people were very nice and helpful.
Amazing service
Amazing service! Delivery next day!! Outstanding effort from delivery drivers. Thankyou!!
Clear communication, speedy delivery!
Clear communication via chat line. Delivery quicker than stated time. The sofa is lovely!
Happy days!
Very good quality products just been…
Very good quality products just been mislead with the delivery but received within 3 days of purchas well recommended.
Excellent customer service great sofa.
Excellent customer service, great communication and support online with sizes and delivery times.
Sofa just delivered today, I am thrilled with it, it's a perfect fit, just what I wanted, the colour is really beautiful and the sofa is well made. Good value for money.
Delivery team were great and aftersales call was appreciated.
I am very very pleased I used this company.
Great service
Great service, communication was good with time and day of delivery. Would recommend and will be using them again.
Great service
Great service. Delivery driver and assistant were both very helpful. Love the new suite. Would highly recommend
Ok sofa, bad delivery service …
No contact about delivery was delayed and then moved forward with only a days notice.
Delivery drivers spoke little English and hard to communicate with them. It stated on most reviews the delivery team put the sofa together mine refused to unless I could pay cash which I didn’t have in the house when I asked them to let me check the sofa they ripped all the plastic open and piled the cushions up. Unfortunately I didn’t see till they had left the back supporting pillows are filled with squares of foam and bumpy so I will have to get the insides replace. For the money the sofa is ok I should have spent more for a better product.
Absolutely fantastic customer service…
Absolutely fantastic customer service iv ever experienced my sofa was delivered but was not the material I had hoped for this was changed to my specification without any questions asked this company could not do enough to resolve it I was kept informed everyday and my new sofa was delivered exactly how I visioned it the sofa is beautiful very comfortable and well made after delivery the nxt morning I received a follow up call just to make sure everything was to my likening if all stores were like these guys there would never be any complaints very very happy customer thank you primal furnishings
My new sofas are amazing ,was kept…
My new sofas are amazing ,was kept informed all the way ,they were delivered in 4 days of ordering the men who delivered them were so polite, definitely recommend to family and friends
Delivered within the 7-10 day window-…
Delivered within the 7-10 day window- very helpful and efficient with their delivery.
Sofa is exactly how it looks!
Excellent service.
Next day delivery fantastic service
Next day delivery fantastic service, thank you! Great saving on the sofa too!
Comfy sofas and top notch service!
Sofas are really comfy and definitely much higher quality than I was expecting for the price. Delivery team were really helpful, taking it through my back gate and through my patio doors, they even offered to help unpack and put it together but declined as it was a hot day and thought they were more than helpful.
Best part of the whole experience was I ordered the sofas around 8pm, expecting them to be with me within 10 days as stated but got a call the next day around 10 or so, saying they could deliver today. Absolutely great service and definitely recommend, one of the comfiest sofa's I've had in a long time.
Excellent delivery service
Your delivery drivers were very professional. Nothing was too much trouble. Extremely polite and courteous. Could deliver here anytime. Very happy with furniture. Comfortable and ideal for what we were looking for
Very happy with our purchase!
Very happy with our purchase!
Very competitive prices and excellent sofas.
Delivery man were very good and helpful!
I recommend this company to anyone!
Corner sofa
Excellent service the drivers where so helpful highly recommended this company. My corner sofa is incredible
Fully informed of delivery
Fully informed of delivery
Very quick delivery
Helpful delivery men .
Very respectful
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