Pricecars Reviews 

4,153
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Everything was super! Excellent service, always in touch, and a very fast and comfortable car pickup and drop-off process that takes literally a couple of minutes if you opt for the full insurance pac... See more

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Rated 4 out of 5 stars

Originally, I was disappointed that I was told at pick up that the hire vehicle was a 4X4 drive when in fact it was not, it was a front wheel drive. I had specifically requested multiple times prior... See more

Company replied

Rated 5 out of 5 stars

I’ve rented two cars from PriceCars so far, and I’m extremely satisfied with their service. Everything went smoothly on both occasions. The cars were in great condition, the service was profession... See more

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Rated 5 out of 5 stars

The pick up and drop off were very uncomplicated. We got a good car at a good price. I was able to communicate via WhatsApp and I always received very prompt and friendly responses. I would rent from... See more

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 1 out of 5 stars

Misleading service

When I spoke to the agent on the phone, I asked for a specific car—a Toyota CHR, to be exact. The agent told me they would pass my request along to their colleagues, but to my surprise, when I picked up the car, they gave me a Cherry Tigo without anyone explaining why I couldn’t get the car I’d requested. This is the first time I’ve rented a car and didn’t receive the car I paid for.

28 October 2026
Rated 1 out of 5 stars

Terrible Experience - Would not recommend!

Terrible experience with the company! My girlfriend and I were visiting Romania on holiday and rented a car so that we could drive to the various castles around Bucharest. When we arrived, we gave the company a call - there was a 30-45 min wait until we were called by someone to collect us from the airport. The instructions to find the van were difficult to interpret and resulted in further delay. We then got our car (a Volkswagen Taigo) and set off on a 5 night trip. 3 days in, we were travelling to Bran when the gearbox broke whilst we were on a motorway - we could only use gears 2 and 4 and no others. Fortunately, this self resolved and we let it go. However, the following day we set off from our hotel in Bran on a day trip to Brasov, and the same thing happened, leading to us being stuck in a car park in Bran, unable to let others in the car park out. We called Pricecars who said it would be 4 hours before they could get us a replacement car, resulting in us missing our planned trip to Brasov. Upon arrival, the man who swapped the new car for the faulty one, explained that the broken gearbox is "normal" for this type of car, especially at the mileage we had been given (~130,000). I was shocked that this hadn't been explained to us when we first picked up the car. Would not recommend this company!

31 October 2026
Rated 1 out of 5 stars

In Romania

In Romania, it's outside the airport! Plus, it took them a very long time to give us the car, and we were waiting for almost an hour. They came up with lots of excuses about washing it and so on, but that's the reality. When returning the car, they tried to find fault with us even though we had full coverage. And finally, they forced us into a shady deal to pay them for gas via bank transfer when they hadn't warned us that we had to return the tank fuller than we found it, and they ripped us off—€70 to fill the tank when it still had fuel left, without doing any mathematical calculation. They are scam artists, at least in Romania.

31 October 2026
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Reply from Pricecars

Hello.

Thank you for sharing your feedback. We are sorry to hear that your rental experience did not meet your expectations, and we would like to clarify several points mentioned in your review.

Regarding our airport location, our rental conditions clearly specify when our services operate from an off-airport location with a complimentary shuttle transfer. This information is made available during the booking process.

We sincerely regret the waiting time you experienced when collecting your vehicle. While our team works to ensure that every vehicle is properly cleaned and prepared before delivery, we understand that delays can be frustrating, and we apologize for the inconvenience.

Concerning the vehicle inspection, all vehicles are checked upon return in accordance with our standard rental procedures. Any newly identified damage is assessed based on the signed rental agreement and the applicable protection package. We would be happy to review your specific case to clarify how your coverage applied.

Regarding the fuel charge, PriceCars operates under a same-to-same fuel policy, meaning that the vehicle must be returned with the same fuel level recorded at collection, not necessarily with a full tank. Any fuel difference should be assessed according to the rental conditions and the recorded fuel levels.

We take your concerns about the amount charged and the payment method seriously and would like to review the circumstances of the €70 payment to ensure that the applicable procedures were followed.

We strongly disagree with the characterization of our company as fraudulent. We are committed to transparent rental conditions, fair treatment, and professional customer service.

We kindly invite you to contact us at customerservices@pricecars.com with your reservation or rental agreement number so that our team can investigate the waiting time, vehicle inspection, and fuel payment in detail.

We appreciate your feedback and the opportunity to address your concerns.

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Great service.

Great Service.

7 November 2026
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Reply from Pricecars

Hello,

Thank you very much for your positive review and for choosing PriceCars!

We are delighted to hear that you had a great experience with our services.

Providing professional, friendly, and efficient customer service is one of our main priorities, and knowing that we met your expectations means a great deal to our entire team.

Your appreciation motivates us to continue delivering reliable, high-quality rental experiences to all our customers.

Thank you once again for your trust and support!

We look forward to welcoming you back for another excellent rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Competent

Competent, friendly, great car

31 October 2026
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Reply from Pricecars

Hello,

Thank you very much for your positive review and for choosing PriceCars!

We are delighted to hear that you appreciated the professionalism and friendliness of our team, as well as the quality of the vehicle provided.

At PriceCars, we believe that excellent customer service, knowledgeable staff, and reliable, comfortable vehicles are essential to creating a great rental experience.

Your kind words mean a lot to our entire team and motivate us to continue delivering the high standards of service our customers deserve.

Thank you once again for your trust and appreciation!

We look forward to welcoming you back for another enjoyable rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

great lot s of cars

great lot s of cars, only new model confort 100%

6 November 2026
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Reply from Pricecars

Hello,

Thank you very much for your wonderful review and for choosing PriceCars!

We are delighted to hear that you appreciated our wide selection of vehicles, modern models, and the comfort they provide.

At PriceCars, we continuously strive to offer a diverse fleet of modern, well-maintained vehicles to ensure that every customer enjoys a comfortable, reliable, and pleasant driving experience.

Knowing that you were 100% satisfied with the comfort of our vehicles means a great deal to our entire team.

Your positive feedback motivates us to keep improving our services and maintaining the high standards our customers expect.

Thank you once again for your trust and appreciation!

We look forward to welcoming you back for another excellent rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

"Excellent experience with Carprice

"Excellent experience with Carprice! The Skoda Kodiaq automatic was clean, spacious, and very comfortable. Smooth rental process, friendly staff, and great service from start to finish. Highly recommended!"

30 October 2026
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Reply from Pricecars

Hello,

Thank you very much for your wonderful review and for recommending PriceCars!

We are delighted to hear that you had an excellent rental experience and that the automatic Škoda Kodiaq met your expectations in terms of cleanliness, spaciousness, and comfort.

It is especially rewarding to know that you appreciated the smooth rental process, the friendliness of our staff, and the quality of our service from start to finish.

At PriceCars, we strive to provide modern, well-maintained vehicles and a professional, hassle-free rental experience for every customer.

Your kind words and recommendation mean a great deal to our entire team and motivate us to continue delivering excellent service.

Thank you once again for choosing PriceCars and for placing your trust in us!

We look forward to welcoming you back and providing you with another outstanding rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Perfect service

6 November 2026
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Reply from Pricecars

Hello,

Thank you very much for your wonderful review and for choosing PriceCars!

We are delighted to hear that you were completely satisfied with our services and that your rental experience was a perfect one.

Providing professional, efficient, and reliable service is one of our main priorities, and knowing that we met your expectations means a great deal to our entire team.

Your positive feedback motivates us to continue delivering excellent customer service and making every rental experience as smooth and enjoyable as possible.

Thank you once again for your trust and appreciation!

We look forward to welcoming you back and providing you with another excellent rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

It was perfect

It was perfect
Top services

6 November 2026
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Reply from Pricecars

Hello,

Thank you very much for your wonderful review and for choosing PriceCars!

We are absolutely delighted to hear that your rental experience was perfect and that you appreciated the quality of our services.

At PriceCars, we strive to provide every customer with a smooth, professional, and enjoyable rental experience, and knowing that we met your expectations means a great deal to our entire team.

Your kind words motivate us to continue delivering excellent customer service and maintaining the highest possible standards.

Thank you once again for your trust and appreciation!

We look forward to welcoming you back and providing you with another outstanding rental experience!

Best Regards,
PriceCars Team

Rated 2 out of 5 stars
Pricecars logo

Reply from Pricecars

Hello, Giuseppe.

Thank you for taking the time to share your experience with PriceCars.

We are sorry to hear that you were dissatisfied with the vehicle provided, particularly regarding its fuel consumption.

At PriceCars, we strive to offer reliable, well-maintained vehicles that provide a comfortable and enjoyable driving experience. However, fuel consumption can vary depending on the vehicle model, engine type, driving conditions, traffic, and individual driving habits.

We understand that fuel efficiency is an important factor when renting a vehicle, especially when planning longer journeys, and we regret that the vehicle did not meet your expectations in this regard.

We would appreciate the opportunity to better understand your experience and review the specific vehicle provided during your rental.

Please feel free to contact our Customer Service Department at customerservices@pricecars.com with your reservation number and any additional details regarding your concerns.

Your feedback is valuable to us and helps us identify areas where we can improve our services and better meet our customers' expectations.

Thank you once again for sharing your opinion. We hope to have the opportunity to provide you with a more satisfying rental experience in the future.

Best Regards,
PriceCars Team

Rated 5 out of 5 stars
Pricecars logo

Reply from Pricecars

Hello,

Thank you very much for your wonderful review and for choosing PriceCars!

We are delighted to hear that you were satisfied with both the quality of our vehicles and the services provided by our team.

At PriceCars, we strive to offer modern, reliable, and well-maintained vehicles, together with professional and friendly customer service, to ensure that every rental experience is smooth and enjoyable.

Your positive feedback means a great deal to us and motivates our entire team to continue delivering excellent service.

Thank you once again for your trust and appreciation!

We look forward to welcoming you back and providing you with another great rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Quick administration and car hand over…

Quick administration and car hand over and return/take back. Competitive price.

3 November 2026
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Reply from Pricecars

Hello,

Thank you very much for taking the time to share your positive experience with PriceCars!

We are delighted to hear that you appreciated our quick administrative procedures, efficient vehicle pick-up and return process, and competitive pricing.

At PriceCars, we strive to make every rental experience as simple, convenient, and hassle-free as possible, while offering reliable vehicles and excellent value for money.

Your feedback means a great deal to our team and motivates us to continue providing efficient, professional, and customer-focused services.

Thank you once again for choosing PriceCars and for placing your trust in us!

We look forward to welcoming you back and providing you with another smooth and enjoyable rental experience!

Best Regards,
PriceCars Team

Rated 4 out of 5 stars

Decent car rental service

Originally, I was disappointed that I was told at pick up that the hire vehicle was a 4X4 drive when in fact it was not, it was a front wheel drive. I had specifically requested multiple times prior to my trip that I required a 4X4 drive due to the location that I was travelling to. Therefore, I did not appreciate this dishonesty.

Despite this, PriceCarz offered a decent price and speedy pick up and drop off service with transfers to and from the airport included. At drop off, Mihai was professional and polite, and kindly apologised for the inconvenience.

1 November 2026
Pricecars logo

Reply from Pricecars

Hello, Ion Popescu.

Thank you for taking the time to share your experience with PriceCars and for providing such detailed and constructive feedback.

We are pleased to hear that you appreciated our competitive pricing, efficient pick-up and drop-off procedures, and the complimentary airport transfer service.

At the same time, we regret the disappointment caused by the vehicle provided and the information communicated regarding its drivetrain. We understand that having a 4X4 vehicle was particularly important for your travel plans, especially since you had mentioned this requirement several times before your arrival.

We would like to clarify that, as is standard practice in the car rental industry, reservations are made for a vehicle category rather than a specific make, model, or configuration. The vehicle displayed during the booking process is provided as an example of the category, which is why reservations are confirmed as the selected model "or similar."

Consequently, we cannot guarantee that customers will receive the exact vehicle displayed or requested, as the final allocation depends on fleet availability at the time of collection. Vehicles within the same rental category may also differ in certain specifications, including their drivetrain.

However, we fully acknowledge that there is an important difference between a four-wheel-drive vehicle and a front-wheel-drive vehicle, particularly when a customer requires specific driving capabilities for their journey. We understand your frustration and agree that such requirements should be communicated and clarified as accurately as possible before collection.

We also appreciate your positive comments regarding our colleague Mihai. We are delighted to hear that he was professional, polite, and attentive during the return process and that he took the time to apologize for the inconvenience. We will certainly share your kind words with him.

Despite the initial disappointment, we are pleased that you appreciated the efficiency of our services, our competitive prices, and the airport transfers provided.

Thank you once again for choosing PriceCars and for sharing your balanced feedback. We hope to have the opportunity to welcome you back and provide you with an even better rental experience in the future.

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

I received the car clean and tidy

I received the car clean and tidy
Staff excellent service

27 October 2026
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Reply from Pricecars

Hello,

Thank you very much for taking the time to share your positive experience with PriceCars!

We are delighted to hear that you received your vehicle in a clean and tidy condition and that you were satisfied with the excellent service provided by our staff.

At PriceCars, we place great importance on vehicle cleanliness, proper preparation, and professional customer service to ensure that every rental experience is as pleasant and convenient as possible.

Your kind words mean a great deal to our team and motivate us to continue maintaining high standards of quality and customer satisfaction.

Thank you once again for choosing PriceCars and for placing your trust in our services!

We look forward to welcoming you back and providing you with another excellent rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Easy booking process,very good price

Easy booking process,very good price, very good car, shuttle for pick-up and back to airport, highly recommended!

26 October 2026
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Reply from Pricecars

Hello,

Thank you very much for taking the time to share your wonderful experience with PriceCars and for your kind recommendation!

We are delighted to hear that you appreciated our easy and straightforward booking process, competitive rental rates, and the quality of the vehicle provided.

It is especially rewarding to know that our airport shuttle service contributed to making your rental experience more convenient and comfortable. We understand how important a smooth transfer is, both upon arrival and when returning to the airport, and we continuously strive to make this process as efficient and stress-free as possible.

At PriceCars, our goal is to combine affordable prices, reliable vehicles, and professional customer service to ensure that every customer enjoys a pleasant experience from beginning to end.

Your satisfaction and enthusiastic recommendation mean a great deal to our entire team and motivate us to continue delivering excellent services.

Thank you once again for choosing PriceCars and for placing your trust in us!

We look forward to welcoming you back and providing you with another outstanding rental experience!

Best Regards,
PriceCars Team

Rated 5 out of 5 stars

Great service

Great service, buce people, great help from Michael

1 November 2026
Pricecars logo

Reply from Pricecars

Hello,

Thank you very much for taking the time to share your positive experience with PriceCars!

We are delighted to hear that you appreciated the quality of our services and the friendly, helpful attitude of our team.

A special thank you for recognizing our colleague Michael! We are extremely pleased to know that his assistance contributed to making your rental experience a pleasant one. We will be happy to share your kind words with him, as such appreciation is truly motivating and means a great deal to our team.

At PriceCars, we continuously strive to provide professional, reliable, and welcoming service, ensuring that every customer feels valued and supported throughout their rental experience.

Your satisfaction and positive feedback are greatly appreciated and encourage us to continue delivering excellent customer service.

Thank you once again for choosing PriceCars and for your trust in our services!

We look forward to welcoming you back for another wonderful rental experience!

Best Regards,
PriceCars Team

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