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Rated 1 out of 5 stars

Worst Cashback rewards site out there. First, they tell you a % cash back you can expect. However, when you finally get the confirmation after you shopped it's not even close to the % they originall... See more

Company replied

Rated 3 out of 5 stars

I do love the price.com when you get Ubers eat it seem you see the points it's been sitting there for 2 years of $36 I couldn't put it where you know the the money that you know I received when I get... See more

Company replied

Rated 5 out of 5 stars

Used Price.com to buy a $1200 Dyson purifier. Tracked everything through their site and got my cashback within two weeks. Way faster than I expected. Reached out to support just to double check and th... See more

Rated 5 out of 5 stars

I had trouble getting a large amount of cashback from a single and my first transaction and this company reached out to the vendor to solve the issue. It took a few months, but they regularly sent me... See more

Company details

  1. Price Comparison Site

Written by the company

Price.com, the all-in-one savings platform, offers a free, cross-platform experience for consumers that combines advanced comparison shopping, cash back both online and in-store, coupons, price history, and price alerts to maximize savings in the simplest way possible. The company’s patented, AI-powered matching algorithm enables real-time discovery of new, white-label, used, local, refurbished, and rental products, taking comparison shopping to new heights. Price.com is available as a desktop and mobile website, as well as iOS and Android apps, and browser extensions for Chrome, Firefox, Safari, and Edge.


Contact info

3.5

Average

TrustScore 3.5 out of 5

124 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Customer Service

Customer service was responsive and they cared about getting the issue resolved. They could do a better job at explaining why a feature didn’t work and what to expect when using it in the future.

1 March 2024
Unprompted review
Price.com logo

Reply from Price.com

Thank you for your feedback! It's great to hear that our customer service team was of assistance. We'll focus on providing clearer instructions for effectively utilizing our features, especially during troubleshooting. Your input is greatly appreciated!

Rated 5 out of 5 stars

Easy to use great website & app!

Price has been an extremely easy way to earn cash back, especially as someone who travels for work. Helps get easy cash back and you get your hotel points as well!

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Resolved and issue with a large amount of cashback

I had trouble getting a large amount of cashback from a single and my first transaction and this company reached out to the vendor to solve the issue. It took a few months, but they regularly sent me updates through the whole process. I am very pleased how this was handled and the minimal effort I had to put into resolving the issue.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Best cash back app!

I love using the Price.com app when I shop online. It’s easy to activate and shop for the essentials I need. As a busy mom comparison shopping has never been easier. I know I’m getting the best deal when I make big purchases. Watching my cash back fill my wallet brings a smile to my face!

8 February 2024
Unprompted review
Rated 5 out of 5 stars

This Could Not Be Any Easier

Shop and save. I downloaded the Price.com extension and started accumulating money. And Price.com’s search function finds me what I need AND saves me money. They continue to add new partnerships (like prescriptions) to help out family save even more. Easy and FREE! What's not like?

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this site for cashback

Do not use this site for cashback. Even though it shows that I used their link for cashback, they don't pay out. I emailed them about it but keep getting the same response about we're looking into it.

12/5/23 - used link for cashback
1/4/24 - still no update even after several emails back and forth

Avoid using as a cashback site

5 December 2023
Unprompted review
Price.com logo

Reply from Price.com

Thank you for sharing your concern about the cashback you've been looking forward to since your purchase on 12/5/23. We're sorry for any mix-up and trouble this has caused. We want to explain a key part of the Cash Back process. Usually, Cash Back can take between 30 to 90 days to be credited to your account. This wait is mostly because of the return and exchange policies of stores. Plus, it gives the retailer time to verify all the purchase details. Based on the date of your transaction, we're still in the normal processing time. We understand that waiting can be annoying, and we value your patience.

You can count on us to pass your concern to our management team for a detailed check to ensure everything is going as planned. We're dedicated to ensuring you get all the Cash Back you should. If you have more questions or need more help, please feel free to contact us at support@price.com. We're here to assist you.

Rated 1 out of 5 stars

Item suggested was not the same item!

I was looking to purchase the ECOVACS DEEBOT U2 robot vacuum. CNET Cheapskate said it was down to $101 when it is normally $250. Price.com said dailysale.com had it for $68, but it was not the same item. It was just listed as 'Robot Vacuum' not even a knock-off brand name. Caveat Emptor!

9 September 2021
Unprompted review
Price.com logo

Reply from Price.com

Oh no, our AI had a bit of a 'whoopsie daisy' moment back in 2021! Picture this: it was the year of... well, let's not dwell on 2021. But seriously, our AI-powered matching technology is like a fine wine – it gets better with time. And since then, we've leveled up big time!

Back in the day, with over a billion products to juggle, our AI sometimes dropped the ball (or product, in this case). We totally get that it gave you a head-scratcher. But fear not. We've been tinkering and toiling away to buff up our system. Now, it's more like a super-smart, product-matching ninja, ensuring you get spot-on matches and pricing that makes sense!

Thanks for bearing with us through our 'growing pains.' We can't wait for you to see the new and improved us – it will be like night and day!

Rated 1 out of 5 stars

I can't unsubscribe from your mailing…

I can't unsubscribe from your mailing list. All links work except the unsubscribe link. Very suspicious, very bad practices.

18 March 2021
Unprompted review
Price.com logo

Reply from Price.com

We apologize for any inconvenience this has caused you. We have identified and fixed the issue and we have manually removed you from our mailing list.

Rated 5 out of 5 stars

I wish I had found Price.com sooner!

I wish I had found Price.com sooner! I do a ton of online shopping and to be able to see all of my options, earn cash back, and not have to scour useless links for faulty coupons is a "priceless" experience. I earned almost $60 cash back on a single order I placed at a store I shop at frequently and I can't wait to continue using the site. It even helped me find some used options for products I needed at half the price!

10 March 2021
Unprompted review
Rated 1 out of 5 stars

Item for "cheaper price" is never the same item

I just looked at all the reviews which were basically all 5 stars with a few 4 stars. I do not know what I am doing wrong but the "price alert" that pops up on my screen that shows a better price somewhere else is NEVER the same item. For example, eye drops that have 3 bottles for $23 at one store I receive a pop up saying I can get it for $15, I click on it and it's for 1 bottle! Every time!

26 January 2021
Unprompted review
Price.com logo

Reply from Price.com

We totally get it – nobody wants to feel like they're on a wild goose chase for eye drops, especially when you end up with just one bottle instead of three. That's like expecting a pizza and getting a single slice!

Your experience in 2021 gave our AI-powered matching technology a bit of a reality check. Since then, it's been hitting the digital gym, bulking up on algorithms, and doing laps around the data pool. Our tech team has been working tirelessly (fueled by coffee and the occasional doughnut) to enhance our system.

Thanks for sticking with us through our growth spurt. We're here to help make your shopping experience better.

Rated 5 out of 5 stars

money saver

I have saved money twice with all the different shopping options that price offers.

29 December 2020
Unprompted review
Rated 5 out of 5 stars

Awesome extension

Price.com extension is awesome and super easy to use. I have saved on couple purchases already. Going to continue using it for sure.

21 November 2020
Unprompted review

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