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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent service and the professionalism of its staff. Many people highlight the speed and efficiency of the process, especially regarding receiving funds quickly. The customer service team is frequently commended for being helpful, respectful, and responsive to inquiries. However, some customers also noted issues with response times, mentioning delays in getting replies to emails or updates on their applications. A few other people also felt that the payment options, while convenient, sometimes came with high interest rates. There were also occasional reports of communication problems, with some individuals experiencing a lack of follow-up after applying or being told they were approved only to be denied later.

What people talk about most

Response time

People report ambiguous experiences with response times. Many customers praise the fast responses, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fast, friendly,... See more

Payment

Users describe ambiguous interactions with payment. Many customers praise the fast funding, with some... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight the quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Four stars. Reason being is there's no phone number to contact the company.....which is as to why I thought it was a scam at first. But of course after receiving the funds I thought differently.... See more

Rated 4 out of 5 stars

Smooth transaction.Interest is high but that's what happens when your credit isnt the best.Love that its all done online and was quick to receive money.Great if you need cash ASAP.

Rated 4 out of 5 stars

Everything went very smooth. Could be a little quicker, but money was sent right away once approved.


Company details

  1. Alternative Financial Service

Written by the company

Prestocash offers short term loans that are alternative to payday loans. It offers 24/7 online loans across Canada with no credit checks and same day funding depending on your application time.


Contact info

4.2

Great

TrustScore 4 out of 5

221 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

They Didn't Judge, They Helped

I'd hit some rough patches, and other lenders turned me down. PrestoCash didn't judge; they helped. The approval process was fast and I got my transfer the same day.

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Persistence Pay Off

I thought getting a loan was impossible after being denied elsewhere. But PrestoCash didn't give up on me. They worked trough on my account about some of the issues and gave me the green light (I had more NSF's then declared because of an insurance and gym payment passing on the wrong dates).

29 December 2023
Unprompted review
Rated 5 out of 5 stars

I applied for a payday loan on a Sunday…

I applied for a payday loan on a Sunday afternoon, expecting a delay. However, the funds were in my account by Monday morning. Kudos for working weekends!

17 December 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

Thank you Gabriel - We are happy to be able to offer you a payday loan alternative. Wishing you happy holidays.

Rated 5 out of 5 stars

I was skeptical about applying on a…

I was skeptical about applying on a weekend, but I received documentation a few hours after i applied. Fast approval and funding even on Sundays. Fantastic!

8 December 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

Thank you Jeffrey - We take pride in being able to offer wide coverage. Wishing you happy holidays.

Rated 5 out of 5 stars

Weekend Suprise

I was skeptical about applying on a weekend, but I received documentation a few hours after i applied. Fast approval and funding even on Sundays. Fantastic!

8 December 2023
Unprompted review
Rated 4 out of 5 stars

Friendly service

Took a little more time to process however they are legit and fees aren't too bad. Definitely reach out to them if you need a little cash. :)

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Patient and Supportive Team

I hit a few bumps in the verification process, but their customer support was patient and helpful. They guided me through and ended up approving my account the same day. This is my 2nd loan with them.

29 November 2023
Unprompted review
Rated 2 out of 5 stars

Really hard to get someone to respond…

Really hard to get someone to respond my email. I gave all my info and signed the contract and then nobody amswering me. I signed the contract yesterday at 2pm and no sign of them ever since. I wrote them multiple email…

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Thorough Verification Process

They take security seriously, which I appreciate. They needed extra bank info for verification since I use 2 banks. They also were suspicious about some transactions in my account but it was quickly checked out and got the money in my account after sining my agreement.

28 November 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

Thanks for the review Stephen. We appreciate you taking the time for this.

Rated 5 out of 5 stars

Although there was a small delay…

Although there was a small delay initially due to bank information,the team got in touch to verify my payroll details and bank information. They took a few more hours going back and fort but once approved the process was smooth sailing

15 November 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

Thanks Rick - We appreciate your feedback.

Rated 5 out of 5 stars

My employer missed our payroll deposit…

My employer missed our payroll deposit last cycle and this service provided a plaster until we get paid. The loan was approved and funded in a matter of hours. Highly recommended.

8 November 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

Hi Edward, thank you for your kind words. Its a pleasure to have you as a client.

Rated 5 out of 5 stars

I had an emergency

I had an emergency, and this service came to the rescue. I applied...they checked my bank accoutn and and within hours the money was sent by e-transfer. Its an expensive service but I was in a crunch and needed money quickly.

24 November 2023
Unprompted review
prestocash.ca logo

Reply from prestocash.ca

We are happy to hear that the e-transfer loan has helped out out - We thank you for taking the time to review our services.

Rated 4 out of 5 stars

Struggles to renew loan

My experience is a little jaded. It seems even being a client for over a year without a blemish on history the company treats you like the 1st time you applied. So not happy with that part of this

27 November 2023
prestocash.ca logo

Reply from prestocash.ca

Thank you for the positive feedback - In an effort for us to get better can you please e-mail us and about what part of the experience you believe we could improve. Please e-mail one of managers at billing@prestocash.ca and in the title please write : Att Management Prestocash.

We will review and see how we could use your feedback to enhance our services. We thank you for taking the time to do this.

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