Prestige Titles Reviews 209

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, describing them as fantastic, high-quality, and unique gifts that are well-received and create a talking point. The ordering process is frequently highlighted as easy and seamless, with many appreciating the clear website and prompt service. Reviewers also commend the excellent customer service and helpful staff, who go above and beyond to assist with inquiries and resolve issues quickly and efficiently. However, some customers were not happy with the delivery times, mentioning delays in receiving their orders or tracking information. A few people also felt that the titles purchased did not meet their expectations regarding official recognition.

What people talk about most

Product

Reviewers express great satisfaction with the product, often describing it as an excellent and unique gift.... See more

Order

Customers had positive experiences with the ordering process. Many found it easy to order and appreciated the... See more

Service

Users describe positive interactions with service. Many customers found the service quick, efficient, and... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and efficiency of... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and friendliness.... See more

Based on these reviews

Rated 5 out of 5 stars

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more

Company replied

Rated 5 out of 5 stars

The titles are legit, the certificate looks great and the prices are good. They offer great discounts and sales, for example mine was a buy one title get another free (GREAT for couples!) ALSO, if you... See more

Company replied

Rated 5 out of 5 stars

I just like you know.Brilliant service, quick. on what they do highly recommended.I had mine Yesterday For what's it's worth paying for I would highly recommend this.Yes , he's a lord or lady ship... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Awful experience and service

Awful experience and service. Made my order with the promise documents would be dispatched in 2 to 3 days. Here we are a full week later, no documents, no tracking number, no confirmation that anything has been sent. Have sent five (5) emails to customer service and received zero response. Now having to take matter up with credit card company.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Prestige Titles are so terrific and so supportive and helpful 😀⭐👍😀⭐👍.

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship with Prestige Titles, work with them don't be afraid to ask them for help and support current forward, and they will do their very best to help and support you (current)/(forward). Lord Lance and Lord Guy 😀⭐👍😀⭐👍.

31 December 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Lord Lance and Lord Guy,

Thank you for your amazing review and your continued support. It's wonderful to hear that your experience with us has been so positive.

We really appreciate you taking the time to recommend us, and it's great to know you've found the team helpful and supportive throughout. That means a lot to a small business like ours.

If there's ever anything else we can help with, please don't hesitate to reach out.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Gear service

Quick, efficient, helpful and friendly service. Such a lovely gift too.

9 April 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your kind words. We're really pleased to hear you found the service quick, efficient and friendly.

It's always lovely to know our gifts are well received too. Thanks again for your support.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Absolutely fantastic had made a…

Absolutely fantastic had made a mistake. I contacted them straight away and nothing seemed too much.
Fixed it with no questions or problem.
Really supportive and helpful company would recommend anyone.

9 April 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Simone,

Thank you so much for your kind review. We’re really pleased we were able to quickly fix the mistake for you and make the process smooth and stress-free.

It’s great to hear you found our team supportive and helpful — that’s exactly what we aim for. We truly appreciate your recommendation.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Customer service excellent

I ordered two of these and realised straight away I had spelled the name wrong, within an hour of purchase on Easter Sunday I emailed to change the spelling with no reply.
However, after Easter was over I got a reply and was able to change the spelling unfortunately the original one had already been posted but they sent the amended one out free of charge. Massive thumbs up to customer service and would highly recommend.

5 April 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Mark,

Thank you so much for your lovely review, we really appreciate it!

We're glad the team were able to get the corrected order out to you,

Thanks again for your kind words about our customer service team - it means a lot. We hope you enjoy your titles!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Absolutely awesome great gift to my…

Absolutely awesome great gift to my friend whose 50th birthday it was.
He loved it
No way I am I calling him Lord though 😂

25 March 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you so much for your lovely review. We’re delighted to hear your friend loved his 50th birthday gift - it’s exactly the kind of occasion we think titles are perfect for.

And we completely understand… whether you call him Lord or not is entirely up to you 😂

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige…

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome.
So, firstly :- Thank you Jennifer, for your outstanding customer service.
And, secondly:- Thank you Prestige Titles, for providing a fantastic product, which lights up the face of the recipient, and will create a guaranteed talking point, every single time it's mentioned or viewed.
Anyone can buy a box of chocolates, bunch of flowers or bottle of alcohol that's basically forgotten about after a few weeks, but this gift literally lasts a lifetime.
Thanks again, you guys have genuinely made someone feel special... 🙂⭐⭐⭐⭐⭐

17 March 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Nicholas,

Thank you so much for coming back to us again — it really means a lot to have your continued support.

We’re delighted to hear you had another great experience and that the title has made such a positive and lasting impression. Creating something that feels genuinely special and memorable is exactly what we aim for, so your feedback truly makes our day.

We’ll be sure to pass your kind words on to Jennifer as well — she’ll be thrilled to hear this.

Thanks again for choosing Prestige Titles, and for taking the time to share such a thoughtful review.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

A very satisfied customer

I had a query on my product that was ordered for me by someone else as a present. I emailed Prestige Titles and they responded immediately.
They sorted my query straight away, they were very helpful. They made it all stress free. Delivery was excellent on my new Prestige Title

19 February 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Corrine,

Thank you very much for your review. We’re delighted to hear that our team was able to respond quickly and help resolve your query without any stress.

It’s also great to know your new title pack arrived smoothly. We really appreciate you taking the time to share your experience.

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

dvla WILL NOT recognise what they call " brought titles"

dvla WILL NOT recognise what they call "brought titles" i have gone as high as i can go and have just received a letter from dvla stating that they will not and have not put these types of titles on their licenses. when i informed prestige they said that it was up to the discretion of the dvla. banks will not except them either, they are just just expensive pretty paper.

25 September 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Mr Smith,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this has been for you.

We completely understand how disappointing it feels when an organisation refuses to update their records. Many customers, including members of our own team, have updated documents including driving licences and bank cards without issue.

However, we are always transparent on our website that acceptance is ultimately at the discretion of the organisation, and sometimes even the individual staff member, processing the application. While the change of title itself remains valid, each organisation has its own internal policies on what they will or won’t update on their systems, which unfortunately we cannot control or guarantee.

We truly do appreciate your feedback and understand your frustration, even if outcomes can vary between applications.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Wonderful company to deal with

Wonderful company to deal with. Made an error with my order which was rectified immediately with no issues. Great customer service.

Have now received my certificates. They are excellent and I cannot wait to give them to my friends 🥰

26 February 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Michelle,

Thank you so much for your lovely review. We’re really pleased we were able to quickly assist you with your order.

It’s wonderful to hear you’re happy with the certificates and we hope your friends absolutely love their new titles!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order. The certificate look fabulous. Thanks to everyone at Prestige Titles. I would thoroughly recommend this to everyone

14 February 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you so much for your kind review. We’re delighted to hear you found the ordering process easy and that you were pleased with how the certificate looks.

We really appreciate your recommendation and your lovely feedback.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent service definitely recommend…

Excellent service definitely recommend Jennifer was a great help. Very quick service

12 February 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Carole,

Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you had a positive experience and that Jennifer was able to help — we’ll be sure to pass this on to her.

We’re really pleased everything was quick and smooth for you, and we truly appreciate the recommendation.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Bought a certificate for my wife

Bought a certificate for my wife, on which I made a mistake. Contacted Presige Titles, and helped by "Jennifer" who rectified my mistake straight away. It was an absolute pleasure to deal with Prestige Titles whose products are excellent, and so are their staff, especially Jennifer.

11 December 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Brian,

Thank you so much for your review! We're so glad Jennifer was able to assist you.

We really appreciate you taking the time to share your experience.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Hi this company were very good…

Hi this company were very good everything was done quickly and was easy to order they kept informing me of delivery and very professional. The product great is great and fun my other half love it

19 December 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Mark,

Thank you so much for your kind review! We’re delighted to hear your other half loved the title and that the process was easy for you.

We really appreciate you taking the time to share your experience.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

My son was over the moon with his gift

My son was over the moon with his gift. It was delivered in the time frame we were given.

20 January 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear John,

Thank you so much for your lovely review. We’re delighted to hear your son was pleased with his gift and that it arrived within the expected timeframe.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very pleased with the legal process of…

Very pleased with the legal process of the deed poll documents & certification.
Expect to wait up to 14 days to receive your title.

19 January 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for taking the time to leave a review! We’re really pleased to hear you were happy with the process and the documentation provided.

We also appreciate your patience. We’re actively working on speeding things up and are now achieving a 2 day delivery time for the majority of orders. Thanks again for your feedback and for choosing Prestige Titles.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up, staff very helpful and kept me updated

6 January 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Roy,

Thank you for your kind review. We’re pleased to hear you found everything easy!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very easy

Very easy. to do best thing i ever did briliant company

19 January 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Alfred,

Thank you for your lovely review. We’re pleased to hear you found everything easy to set up and that our team were helpful and kept you updated throughout.

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

Awful experience

Awful experience so far, it has been 8 working days since I have ordered and I am yet receive as much as tracking number. Parcel has not even been dispatched yet according to the order confirmation page. Would absolutely not recommend

15 January 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Eve,

Thank you for taking the time to leave a review. We’re really sorry to hear about your experience so far — this certainly isn’t the level of service we aim to provide.

We’d like to look into this and resolve it as quickly as possible. I have requested further information so that we can locate your order, and then our team will be able to assist straight away and provide an update.

We appreciate you bringing this to our attention and hope we can put this right for you.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Bought this for my husband for xmas and…

Bought this for my husband for xmas and he loved it! It comes with title deeds and details of the piece of land you own, and information telling you how to update your documents, would definitely recommend this if your stuck for a special gift for someone

25 December 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Lisa,

Thank you so much for your lovely review. We’re delighted to hear your husband loved his Christmas gift and that you found it such a special and thoughtful present.

It’s great to know you found the pack informative and easy to use, and we really appreciate your recommendation to others looking for something a little different.

Kind regards,
The Prestige Titles Team

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