PRESTIGELOCKER Reviews 926

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speedy delivery, often receiving their orders within a few days, even during busy periods like Christmas. Many people highlight the excellent service, noting the ease of ordering and the high quality of the products, particularly trainers, which are often described as unique and in pristine condition. Reviewers also appreciate the company's reliability and the wide selection of items available, making it a preferred choice for footwear. However, some customers also noted issues with incorrect sizes being sent, or minor defects in the product's detailing.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency. Many reviewers... See more

Product

Reviewers mention positive feedback about product, consistently praising the quality and condition of the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, speed, and... See more

Order

People report positive experiences with order, frequently praising the speed and efficiency of delivery, with... See more

Staff

Clients share positive opinions on staff, highlighting amazing service, great communication, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible collection! Lots of choice with really fair pricing. Ordered new Asics & Nike P6000’s. Both fresh in the box with super speedy delivery. Cannot recommend enough! Definitely my new plug... See more

Company replied

Rated 5 out of 5 stars

Ordered a few days before Christmas after seeing on their website that orders placed before 12pm would be delivered in time for Christmas. They kept their promise and both pairs of trainers arrived on... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing. I ordered some trainers unsure if they would come in time for Christmas, I sent them a message asking if they would come as I just clicked standard delivery, they immed... See more

Company replied

Rated 5 out of 5 stars

Very easy to make an order and they have such a vast selection. My oder was for a Xmas gift for my partner and the express shipping was incredible. Arrived within a couple days and super happy with ho... See more

Company replied


Company details

  1. Fashion Designer

Written by the company

CONTACT - prestigelockercustomerservice@outlook.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

926 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a legit business who are always…

This is a legit business who are always on hand to help. Purchased several pairs of trainers in the last couple years with no problems.

9 May 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Alex,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great delivery time

Great delivery time. Product was great but had a change of mind with the colour i picked the customer service was then realy good to help me return my order and get my refund and all very quick timing too. Thanks again

30 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Jay,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Amazing service

Amazing service, great communication. I made a contact on Instagram and got a reply straight away with a link to the trainers I wanted. Easy and pleasant transaction, delivery was very fast and efficient. Highly recommended!!
Great choice of trainers too!

6 May 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Alty,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great service 👍🏼

5 May 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Kalum,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

My trainers came in like 2 days and…

My trainers came in like 2 days and they were spot on true to size. Unreal service from you guys will definitely be using again!

1 May 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Matthew,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! fast shipping my order came within days, will be ordering again

9 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Robbie,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great service

Great service. I accidentally ordered size 7 trainers and the rapid response and delivery. Recommend this company.

23 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Francesco,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

10/10 service

10/10 service

17 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Zee,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, amazing trainers and great service

17 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi T Dhillon,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Quality products not cheap but u get…

Quality products not cheap but u get what u pay for, quick delivery nicely packaged 👍

16 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Mr Colin,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Exceptional

Ordered some P-6000s couldn’t get them anywhere, Delivery was spot on, trainers were sent out straight away, I mean they speak for themselves,I’m over the moon

9 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Jake,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great communication after purchase was…

Great communication after purchase was made and speedy delivery. 5* service.

1 April 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi MF,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great service excellent delivery

Great service excellent delivery, vey helpful with wrong shoe

5 August 2025
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Hopkins,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Quick delivery. I will certainly shop with Prestige Lock again. :-)

26 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Mark,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Fast delivery and great product ordered…

Fast delivery and great product ordered on late Thursday night and where delivered on Saturday

21 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Mark,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Top service 👌🏼 returned a shoe due to…

Top service 👌🏼 returned a shoe due to simply changing my mind on the colour and return was done and dusted within days

16 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Dylan,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

I was unsure about ordering off…

I was unsure about ordering off prestige locker as I have always shopped in store but I can say that I do not regret it these guys are outstanding and I will be ordering from them again thank you PL

16 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Aaron,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Excellent ordered a pair of trainers…

Excellent ordered a pair of trainers arrived within 2 days service excellent posted straight away after ordering with tracking provided immediately.
Highly recommend

13 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Jack,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Great service

Great service

Please consider Klarna as it gives people better options over Clearpay

10 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi Demi,

Thank you so much for the 5-star review, we appreciate this greatly. Thanks for the suggestion! Klarna is definitely a great option. We currently use Clearpay, but we’ll keep Klarna in mind as we review payment options in the future and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

Rated 5 out of 5 stars

Prompt delivery and fresh creps

4 March 2026
Unprompted review
PRESTIGELOCKER logo

Reply from PRESTIGELOCKER

Hi FD,

Thank you so much for the 5-star review, we appreciate this greatly and always appreciate your customs!

We hope to see you shopping again soon.

Kind regards,
PL Team

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