While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and excellent performance, especially with induction hobs. Many people are also very satisfied with the efficient delivery service and the overall ordering process, finding it straightforward and quick. However, some people were dissatisfied with the delivery experience, citing issues like packages being left in unsuitable locations or not receiving timely delivery notifications. A few other people also felt that some products arrived damaged due to inadequate packaging, or that there were issues with non-stick coatings degrading over time.

What people talk about most

Product

People report positive experiences with product, often praising the quality and durability of items like cast... See more

Quality

Clients share positive opinions on quality, with many praising the durability and craftsmanship of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more

Rated 4 out of 5 stars

Easy ordering and quick delivery. Two worries: first why does the rubber harden so quickly, even when not used. Secondly, will the pressure cooker we have become unsupported like a previous Prestige... See more

Rated 4 out of 5 stars

I recently put the Prestige 6-Piece Cast Iron Set to the test on a date night, and the results were restaurant-quality. The 25cm grill pan and heavy press are a game-changer for searing steaks; they r... See more

Rated 4 out of 5 stars

Ordering process at first was asking for code from my mobile, which never came. After a week was able to proceed using email connection. Was able to select spares for pressure cookers, no problem ther... See more


Company details

  1. Countertop Store
  2. Home Goods Store
  3. Kitchen Supply Store

About Prestige

Written by the company

Prestige knows modern life is busy. Sometimes too busy. You’re juggling work, kids, social lives and everything in between.

We’re here to help you choose the right products for your kitchen.

Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.

Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.

Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My friend in the kitchen

My Prestige cooker was bought in 1977 so it has been a wonderful piece of eqipment still going strong I love it.
Thank you for producing a wonderful work horse. Mrs m Farrant owner of above.

10 January 2026
Rated 5 out of 5 stars

Excellent products

Excellent products in the 5 piece set. Especially pleased as previous purchases didn’t work on our old induction hob.

18 January 2026
Rated 3 out of 5 stars

Clear instructions needed.

The overall service was excellent but the lack of clarity in the instruction manual and absence of instructions/diagrams with the SSD replacement part made replacing the SSD part more complicated than it needed to be.

13 January 2026
Rated 5 out of 5 stars

Well I’ve only had the pan a few days

Well I’ve only had the pan a few days. But already I am impressed by the non stick quality and the look and feel of it
Super environmentally friendly design and with excellent health qualities !! It’s now so easy to cook foods that were previously sticking to the pan and breaking up fast delivery and excellent 5 year warranty decently priced yes I would definitely recommend this product 👏

9 January 2026
Rated 2 out of 5 stars

Delivered to wrong house photo not our…

Delivered to wrong house photo not our house. Had to call at several neighbours before finding parcel in pouring rain and in dark. Not good enough

10 January 2026
Prestige logo

Reply from Prestige

I am sincerely sorry to hear of the issues that you had with our nominated carrier. This is not up to the standard that Meyer prides itself on. I will be feeding back to the carrier your remarks and on behalf of them, I would like to apologise and thank you for bringing it to out attention

Rated 1 out of 5 stars

No updates on order

No updates on order, is it delayed, out of stock, been sent, delivery delayed????? Don't know and can't find a way of contacting online customer services to find out.

10 January 2026
Prestige logo

Reply from Prestige

Good morning Roy. I apologise for the lack of contact regarding your order. We are currently out of stock on Prestige 9 x Tougher Aluminium Stockpot, 24cm/5.7L but have a shipment due to arrive on 28.1. Once received, we can then pick and ship both items to you. | apologise for not communicating with you sooner regarding this issue. Please don't hesitate to contact us if you require any further information

Rated 3 out of 5 stars

eceived the pressure cooker within the…

Received the pressure cooker within the delivery time, happy with the pressure cooker, I have had a prestige pressure cooker before, bought this one because it is suitable for a induction hob.

4 January 2026
Prestige logo

Reply from Prestige

Thank you for getting in touch regarding your recent purchase. I am happy to hear that your order was delivered within the advised delivery window and that you are happy with your purchase. We hope that you enjoy your pressure cooker and please reach out if there is anything further we can help you with, kind regards Rachel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look