Prestige Lawns Reviews 

13
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(13)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Service…

We had our garden totally remodelled by Prestige Lawns. They were fantastic from start to finish. Really easy to deal with on the phone, Siobhan was especially helpful on a couple of occasions when speaking to her. The guys turned up promptly, left everything clean and tidy at the end of the day. We couldn't fault the service at all and are beyond happy with our finished project. First class service throughout and would not hesitate to have them back for future projects and would highly recommend to family and friends.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

There is no-one better

I have had two installs done by Prestige lawns and both have been great experiences, turning my garden each time into something more beautiful. They are friendly, knowledgeable and helpful answering every query I had. The fitters worked incredibly hard and cleaned up after themselves leaving me with the picturesque garden Id been wanting. I would recommend Prestige lawns every time and trust no one else with my garden 🙌🏻

16 September 2026
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for such a lovely review! It genuinely means the world to us that you chose Prestige Lawns not once, but twice, to transform your garden.

We’re so pleased you’ve had such a positive experience with our team and that you love the finished result. Your kind words about our fitters will definitely be passed on to them too!

Thank you again for your continued trust, support and recommendation – it really does mean so much to our whole team. Enjoy your beautiful garden! 🌿

Rated 5 out of 5 stars

Great experience from start to finish

Prestige lawns have done 2 installs for us. Both have been a seamless experience from start to finish. Siobhan was super friendly and helpful when we came to booking in. Kevin was very knowledgeable about what would work best for our garden. The fitters were thorough and tidy, leaving our garden looking exactly how we wanted it. Would highly recommend.

1 May 2026
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for your lovely review and for choosing Prestige Lawns for a second time!

We’re so pleased to hear that both installations have been such a positive experience from start to finish. I’ll make sure your kind words are passed on to Kevin Siobhan and the fitting team too.

Thank you again for your continued support and recommendation – it really does mean a lot to all of us! 🌿

Rated 5 out of 5 stars

Above and beyond!!

Absolutely fantastic service from start to finish! The team were professional, friendly and worked incredibly hard. We’re over the moon with the finished result and couldn’t be happier with our new garden. Everything was completed to a really high standard and we would happily recommend Prestige Lawns to anyone. Thank you so much!

24 September 2026
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for such a wonderful review! We’re delighted to hear how happy you are with your new garden and with the service you received from our team.

A huge thank you for recognising how hard the fitters worked too — we’ll be sure to pass your lovely comments on to them.

It was a pleasure transforming your garden, and we really appreciate your recommendation and support! 🌿

Rated 5 out of 5 stars

SUPERB…. SO HAPPY

Had Prestige Lawns install artificial grass to my front and back gardens. The quote was comparable with others, but what decided me was that artificial lawns is their primary business and all their workers are employed, and not subcontractors. So 16th March Matt and Joe arrived after texting that they were on the way. They got on with digging out my old lawn. On day two, three installers arrived, and on day three, 5 workers arrived. The job was completed bang on the 3 day schedule, as promised. The quality of the installation is top notch, the installers were not happy, unless I was happy. I was kept informed throughout the whole process. Would I recommend Prestige Lawns ? Yes … in a heartbeat. You’re only going to do this once hopefully, so go with this company, you won’t regret it
I wish I could post photos, it’s superb, my dog loves it, and so do we. No mud, No mowing, No weeds, HEAVEN

16 March 2026
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

What a fantastic review – thank you so much! 😊 We’re so pleased you love your new lawns (and even better that your dog approves too! 🐾). We’ll make sure your lovely comments are passed on to Matt, Joe and the whole team. Enjoy the no mud, no mowing and no weeds! 💚

Rated 5 out of 5 stars

A perfect and beautiful lawn

I had several quotes for my new artificial lawn. Prestige stood out from our initial meeting with Kevin when he visited to survey and advise as to what was best for our needs. Install was arranged at a very convenient time.
On install day the two lads arrived earlier than expected and commenced immediately. Again everything was explained throughout. The end result was absolutely fantastic. Thanks to Matt and Rob
I would certainly recommend Prestige
Kev

23 May 2025
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for your lovely review! 😊 We’re delighted you’re so happy with the finished lawn and the service from start to finish. We’ll be sure to pass your kind comments on to Kevin, Matt and Rob. Thank you for choosing and recommending Prestige Lawns! 💚

Rated 1 out of 5 stars

Disappointing aftercare

Was hoping to resolve this issue without having to turn to Trust Pilot but unfortunately my efforts haven’t worked out.

We had artificial turf fitted by Prestige in April 2024. We were happy with the turf and asked Prestige to come back to fit a washing pole spike. We were quoted for this and we booked in to have the work done. We purchased a brabantia rotary line with a metal spike, however Prestige insisted on using their own ‘universal’ spike and assured us it would fit well. We quickly noticed the pole didn’t sit straight, however initially thought it was a faulty Brabantia line so purchased another the same in the hope this would rectify it. It didn’t and we contacted Prestige recently to ask them to come and put this right. To be honest we probably would have contacted them sooner but we had a baby last year and as you can imagine it was a busy time. Autumn and winter came and we obviously didn’t use the pole for a while. It was only when we went to use it again this spring that we realised how slanted it was.

I contacted Siobhan who arranged for some workers to come and fix the issue. They were booked in and I took the afternoon off work to facilitate this. Nobody turned up when they were supposed to so I contacted Siobhan again and was promised they would come the following day. Two workmen turned up and surveyed the washing pole. They quickly pointed out the cement spike was straight but the pole didn’t fit adequately. I asked why the spike that was provided with the line hadn’t been used when we’d asked for it to be used and they commented saying they are told to use the universal ones as they are ‘much easier’ to fit. They contacted Siobhan to tell her the findings and I had a phone call with her shortly after. She accused me of lying to get work done even though I explained I’m no expert and had assumed the cementing must have been out or come away. Funnily enough she also said on the phone that the workmen aren’t allowed to use customers own spikes but later changed her mind and said of course they would use the customers ones if presented with them!? The workmen left after using a mallet to put a wooden wedge in to try and make good of the wonky pole. I’m now left with a washing pole I can’t remove and if I do it will be slanted once again. Siobhan later emailed to say I would have to pay an additional £280 to get the universal spike removed and my Brabantia spike fitted.

I’m pretty shocked and disappointed that after spending thousands of pounds having artificial turf laid and then paying to have a spike fitted which wasn’t of my choosing Prestige cannot see their error and come and rectify this.

I would be very wary of using them as they state they will come and fix issues but these are very to their choosing.

Again, I really didn’t want to have to resort to Trust Pilot and had hoped for a resolution but sadly this wasn’t the case.

Adding a further update after your reply today 21/9/26 (over a year after my review was published)

This is totally not true, you even said on the phone that you use your own spikes as standard so now you’re backtracking trying to blame us for not providing the Brabantia one! In fact it’s been sitting in our shed ever since your workmen refused to use it! I suggest you get your facts straight and actually reply to customer reviews (not a year later!)

19 April 2025
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you for your review. We are sorry that you remain unhappy with the outcome, however we do feel there are some important points that need clarifying.

When the washing line spike was originally installed, the Brabantia spike and its specific fitting requirements were not provided to our team on the day. As standard, we therefore fitted one of our universal spikes, which we routinely use for these installations.

When you later contacted us to report that you believed there may be an issue with the concrete or installation, we arranged for our team to attend and investigate. We apologise that the first appointment was missed and appreciate the inconvenience this caused.

When our fitters attended, they confirmed that the concrete and spike itself had been installed straight and securely. The issue was not defective workmanship as you shared, but that the Brabantia pole did not fit the universal spike in the same way as it would fit its own manufacturer-supplied spike.

Had the Brabantia spike and its requirements been provided to us at the time of installation, we could have discussed fitting this instead.

Unfortunately, changing the spike after the lawn had been completed is not a simple replacement. The artificial grass would need to be lifted, the existing concrete broken out and removed, the new spike installed and concreted into position, and the lawn then reinstated. We therefore quoted £280 to carry out these additional works for two fitters, we felt was a very reasonable contribution considering the amount of labour involved.

We certainly do not consider this poor aftercare. We attended the property, investigated the concern and established that there was no failure in the original workmanship. We then offered a solution at a reduced cost in an effort to meet in the middle.

We are sorry that this was not the resolution you were hoping for, but we feel the offer made was fair given that the original installation itself was not defective.

Rated 5 out of 5 stars

Beautiful realistic artificial grass!

After battling with our original, patchy grass for the past three years, we finally decided to have both our front and rear gardens re-turfed with artificial grass—and we’re so glad we chose Prestige Lawns for the job. Tommy and Sean carried out the installation, and their work was nothing short of fantastic. They were efficient, professional, and kept everything clean and tidy throughout the process. The transformation is incredible—our garden now looks beautiful, neat, and vibrant all year round. Huge thanks to Tommy, Sean, and the Prestige Lawns team for their great effort and a job brilliantly done! We are over the moon!

17 April 2025
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for such a wonderful review! 😊 We’re delighted you’re over the moon with your new lawns – what a transformation! We’ll make sure your lovely comments are passed on to Tommy and Sean. Thank you for choosing Prestige Lawns! 💚

Rated 5 out of 5 stars

Composite fencing/garden gate

We got a quote for composite fencing and a garden gate. We have used Prestige lawns previously for our lawn and was happy to use this company again. From start to finish communication has been fantastic. Work commenced on time, the 2 gentleman worked very hard, making sure everything was perfect when completing the works. They kept us up to date and everything went smoothly. I would definitely recommend this company 100% ,very professional, fantastic time keeping and fantastic communication. Thank you so much.

7 February 2025
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for your lovely review and for choosing us again! 😊 We’re so pleased you’re happy with your new fencing and gate. Your comments about the team and our communication mean a lot to us. Thank you for your continued support and recommendation!

Rated 5 out of 5 stars

Transforming Our Outdoor Space: A Glowing Review of Prestige Lawns

In April, we had the pleasure of working with Prestige Lawns to transform a poorly draining mud patch into a beautiful, functional space with artificial grass. From start to finish, their service was impeccable. The team demonstrated outstanding professionalism, expertise, and attention to detail.

The installation process was smooth and efficient. Prestige Lawns took the time to understand our needs, ensuring the artificial grass was installed perfectly to withstand our dogs' use year-round. The quality of the product is top-notch, providing a lush, natural look that has dramatically improved our outdoor area.

What once was an unusable, muddy mess is now a vibrant, clean space our dogs love to play on, regardless of the weather. The drainage issues are completely resolved, making maintenance a breeze.

Prestige Lawns has exceeded our expectations in every way. Their commitment to excellence and customer satisfaction is evident in their work. We highly recommend their services to anyone looking to enhance their outdoor spaces with artificial grass.

12 April 2024
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

What a lovely review – thank you so much! 😊 We’re delighted to hear what a difference your new lawn has made, especially for your dogs! 🐾 It’s great to know the drainage is working perfectly and you can now enjoy the space all year round. Thank you for choosing Prestige Lawns and for such a wonderful recommendation!

Rated 5 out of 5 stars

Great Company

This was my second lawn area by the company. An expensive product but the results have been so good its worth every penny. The installers Lee and Tom were perfect. Worked like troopers, cleaned up and took all waste away. I had no negatives at all.

5 April 2024
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for coming back to us for a second time! 😊 We’re delighted you’re so pleased with the results. We’ll be sure to pass your lovely comments on to Lee and Tom. Thank you again for your continued support and recommendation!

Rated 5 out of 5 stars

Excellent service.

I Had some work performed in my garden by Prestige lawns and was very impressed with the company.
Both Martyn and The lads were extremely professional and courteous. Work was performed very quickly and at the highest standard, they cleaned up in the areas they worked in. Prices are reasonable and service is top notch. I would highly recommend to others.

Rachael Atkinson

15 June 2022
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for the lovely review! 😊 We’re really pleased you were happy with the work. We’ll be sure to pass your kind comments on to Martyn and the team. Thank you for recommending Prestige Lawns!

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Highly recommended For Artificial Grass in Milton Keynes, Aylesbury, Bedford, Banbury and nearby places

7 December 2021
Unprompted review
Prestige Lawns logo

Reply from Prestige Lawns

Thank you so much for your lovely review and recommendation! 😊 We really appreciate your support and are so pleased you’re happy with our service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look