Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Best Tech Support You Will Find

Nox, Mubashir, and other members of the Pressable support team: thank you so much for all you do and the lengths you go to for Pressable clients!

5 March 2025
Unprompted review
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Reply from Pressable

Wow, this means so much to us! Nox, Mubashir, and the whole support team truly go above and beyond. We’re so glad their dedication has made a difference for you. We’ll be sure to pass along your kind words—thank you for being a part of the Pressable family!

Rated 5 out of 5 stars

The best hosting for WordPress

Migration was super easy. Platform is very fast and easy to use. Integration with GitHub was a killer feature I didn't know I needed. Awesome JetPack add-ins, backups are quick and easy. Everything has been simple and easy!

28 January 2025
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Reply from Pressable

Love to hear this! We’re so glad the migration was a breeze and that you’re enjoying the speed, ease of use, and GitHub integration (such a game-changer, right?). Thanks for the great feedback—we’re here if you ever need anything!

Rated 4 out of 5 stars

Site looks professional

Site looks professional. Took less time to get the site up and has lot of flexibility to customise the website. Subscription fee is reasonable

21 January 2025
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Reply from Pressable

Thanks for sharing :) We’re happy to hear that getting your site up was quick and easy and that you’re enjoying the the experience. We appreciate you choosing Pressable and are here if you ever need support!

Rated 5 out of 5 stars

Great dashboard and great migration…

Great dashboard and great migration service!

27 January 2025
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Reply from Pressable

We're so glad you're loving the dashboard and that the migration process went smoothly—we pride ourselves on that. If you ever need anything, we’re here to help. Welcome to Pressable!

Rated 2 out of 5 stars

It’s really hard to getting fast stores…

It’s really hard to getting fast website on Pressable. Don’t get me wrong, tech team doing their best. But the Batcache gonna broke after anything. I’ve cloud server with Memcached before switched to Pressable and I haven’t any performance issues. We can’t find a solution because it’s impossible to get better server specs from Pressable.

26 January 2025
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Reply from Pressable

Thanks for sharing your feedback. We pride ourselves on speed and reliability, and our team is dedicated to helping resolve any issues you’re experiencing. Please reach out—we’d love the chance to work with you on this.

Rated 5 out of 5 stars

Best WordPress Hosting for Agencies

As an agency owner, finding the right hosting provider is key, and Pressable has been fantastic. Their platform is modern, reliable, and packed with everything I need, like backups and collaborator access. But what really sets them apart is their 24/7 support. I literally know some of them on a first-name basis, and they’re always friendly, helpful, and go above and beyond to solve any issues I have. I honestly don’t know how I’d run my agency without them—Pressable feels like part of my team.

13 February 2025
Unprompted review
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Reply from Pressable

We know how important it is for agencies to have a reliable hosting partner, and we’re thrilled to be that for you. It’s awesome to hear that our platform and 24/7 support have made such a difference—we love being part of your team! If there’s ever anything you need, you know where to find us. Thanks for being part of the Pressable family!

Rated 5 out of 5 stars

It was good and smooth

It was good and smooth, good job

10 January 2025
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Reply from Pressable

Short and sweet—just like a smooth hosting experience should be! 😊 Thanks for your kind words, and we’re glad everything went well. If you ever need anything, we’re here for you!

Rated 5 out of 5 stars

Without Pressable helping the amount of time it would have taken us would have been almost unmanageable

Phill has helped considerably in migrating over 30 websites for us. Without him helping the amount of time it would have taken us would have been almost unmanageable.

Phill has also helped with caching set-up and any web rules that we were unable to migrate automatically.

31 January 2025
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Reply from Pressable

We’re so glad Phill was there to make the process smooth and manageable for you. We’ll be sure to pass along your kind words—he’s an absolute rockstar! If you ever need anything else, we’re always here to help.

Rated 4 out of 5 stars

If you're committed to WooCommerce, Pressable is it

Great user experience, features abound, although I would have gladly traded some features for a lower price. Considering other WP hosting providers are near $5/month, Pressable is a premium service. The Jetpack issue was a bit frustrating as well. Customers have to contact Jetpack support in order to gain access to the CRM and other features. I canceled only because we made the switch to Shopify. Pressable is great, Woocommerce not so much.

27 December 2024
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Reply from Pressable

Thanks for taking the time to leave us this review, Kevin!

We hope you won't hesitate to reach out if you ever decide to switch back from Shopify -- we'd love to help you make the most of Jetpack, WooCommerce, and WordPress in the most performant of ways. That said, we wish you the best and thank you for trusting us with your site.

Rated 1 out of 5 stars

Beyond awful and a change of goalposts

Have a couple of sites on there at the moment, and have only just started to have issues due to them deciding to change the goalposts and aggressively limit our requests. Very poor. Client has lost sales due to this, despite it being fine for months. They wont entertain sorting it. Their support are beyond awful.

Edit- given their response, it’s worth clarifying a few points. They did try to help, however made assumptions about a site they clearly knew nothing about, talking down to a team of developers that built what we had built. How they could suggest changes knowing nothing about the site is beyond me. The goalposts had moved; the site had been operating fine for over a month with the same code base- then suddenly they limited what we were able to do. We weren’t aggressive; we were frustrated with their inability to deal with the facts we were putting in front of them, and their strange comments about changing parts of our code. Since moving to another provider, the system is once again stable.

11 January 2025
Unprompted review
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Reply from Pressable

Hi Dave. While we appreciate you considering Pressable for your hosting, we feel the content of your review requires clarification. We do not believe we have earned this one-star review but we understand sometimes people do these sorts of things when frustrated.

When you began encountering issues, we evaluated your site and found the source of your issues for you, identifying it to the specific code set and providing guidance on what to change. We even went out of support scope to provide a code example that could be implemented to fix the issue. You were rather aggressive with our team, but we remained steadfast in our attempts to assist you and help you get your site working. No "goalposts" were changed at any time.

Our approach is to help address issues so a site can operate and scale properly, not throw unneeded resources at the site and ask customers to pay more when not needed. To this point, you stated that you refused to work on implementing the changes that we provided.

We hope you find a solution for your hosting that serves your needs. We also hope you'll reconsider this review, as our team went above and beyond to help you. Thank you.

Rated 5 out of 5 stars

Easy site migration.

I transferred our site from another hosting company, and this required some refunds, etc. The Pressable support staff responded and resolved things immediately and courteously.

2 December 2024
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Reply from Pressable

We're so glad we were able to solve the issues you were having with your previous host. Out support staff is the best in the biz and we pride ourselves on offering the product and service available. We're always here to help you with your site! Reach out if you need anything else.

Rated 5 out of 5 stars

Very responsive customer service reps

Very responsive customer service reps. That alone makes Pressable worth it. Plus they have a zero down day guarantee, which is awesome.

3 December 2024
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Reply from Pressable

Thank you Kat! We’re so glad (and not surprised) our customer service team has made such a positive impression. :) We know how important uptime is to our customers—our zero downtime guarantee is something we’re really proud of! We’re here anytime you need us.

Rated 5 out of 5 stars

Absolute Gem!

Absolute gem! We just moved over 80 sites to Pressable and am truly impressed with the support and site speed. So glad to have found Pressable, highly recommend!

13 November 2024
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Reply from Pressable

Thanks so much for the kind words! We’re so glad to have you with us and even happier to hear you’re loving the support and site speed. We take being your host seriously and we're dedicated to giving you the best service possible. We’re here anytime you need us.

Rated 5 out of 5 stars

Moved to Pressable after 11 years as a P1 customer at WpEngine

Having been a P1 customer at WPEngine for 11 years I was nervous about moving hosts - the time the migrations would take, the performance of my sites after the move etc. But, I shouldn't have been. The Pressable Migration Tool made it light work. My sites range from less than 100 pages to one that has circa 2000 pages and is very image heavy, but they have all moved over with no problems. Perfomance wise, I am either getting the same or improved GTmetrix scores and I am not paying anywhere near as much per month. I had to reach out to support a couple of times, they have been really quick to respond and solved my query quickly. I didn't use WPEngine support much, but I feel this is an area where Pressable has the edge in waiting time and fuller response leading to quicker solution. So far, really pleased with my move to Pressable.

10 November 2024
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Reply from Pressable

Thanks so much for sharing your experience! We know moving hosts after 11 years can feel like a big decision, so it’s great to hear the Pressable Migration Tool made it easy for you. It’s awesome that your sites—big and small—moved over without a hitch and that you’re seeing solid performance, even on an image-heavy site. We’re especially glad our support team has been quick to jump in when you’ve needed them—that’s something we take a lot of pride in. We’re really happy you made the move too! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Easy and Painless Migration

Migration was super easy with you team's support. Staff is responsive and friendly.

21 November 2024
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Reply from Pressable

Thank you for your kind words :) We're thrilled to hear that your migration was super easy and that our team could provide the support you needed. We pride ourselves on our easy migrations and friendly, responsive service to make your experience as seamless as possible. If there's anything else we can do to support you, just let us know!

Rated 1 out of 5 stars

You keep pestering me about rating a…

You keep pestering me about rating a product I am paying for and not using. Is the only solution to cancel?

6 November 2024
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Reply from Pressable

Thanks for sharing your thoughts. We’re sorry those reminders have been frustrating—that’s never what we want! We’ll make sure you don’t receive any more review requests, and if you’d like, we’d love to help you get the most out of Pressable so it works better for you. Our team’s here whenever you’re ready.

Rated 5 out of 5 stars

Phill has been doing an AMAZING job…

Phill has been doing an AMAZING job with our migration - very professional - very friendly.

19 November 2024
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Reply from Pressable

Thanks sharing this! We love hearing how Phill's been such a big help with your migration. Being professional and friendly is what we’re all about, and we’re so glad he’s making the process smooth for you. (We're all big fans of Phill, too) Let us know if there’s anything else you need. :)

Rated 5 out of 5 stars

I've been building sites for 20 years…

I've been building sites for 20 years and Pressable is premium to work with and create on.

13 November 2024
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Reply from Pressable

Wow, coming from someone with 20 years of experience, that means a lot to us! We're thrilled to hear that Pressable has been a such a positive experience for you to work with and create on. If there’s anything we can do to make your experience even better, just let us know!

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