I had an issue with my subscription, and it was resolved quickly. Anne from the support team was very helpful and professional. She personally took care of my case and made sure everything was handled... See more
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I must compliment Bob on his fantastic customer service. He reached out to me in a very nice email and my issue is being resolved. I must admit I really didn't expect any response from the company... See more
I mistakenly subscribed to their membership, which resulted in a charge. After realizing this, I requested to unsubscribe. However, a significant amount was then deducted from my account for a top-up.... See more
Very helpfull.Thank you for your help Kriss.I accidentally subscribed by mistake while trying to make a different purchase, as I was redirected to the page without realizing it. A membership fee was c... See more
4.4
Excellent
303 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I am delighted to say that Emerald…
I am delighted to say that Emerald assisted me to resolve the issue with presentshaven.com. The customer service experience has been good and while I am sad that I have had to go to Customer Services, am looking for ward to a satisfactory final resolution on this issue
14 April 2026
Unprompted review
Eric helped.
16 December 2025
Unprompted review
Thank you Escalation Team
14 February 2026
Unprompted review
Great Experience.
Great Experience.
They well good.
But Some Misunderstanding in Gifting that's why I confused.I understand that this is only One time Payment
4 January 2026
Unprompted review
I think the cláusulas must be more…
I think the cláusulas must be more clear all is for email , and i think that be opción to cancel ar the moment
15 December 2025
Unprompted review
They responded so quickly
They responded so quickly. My issue was resolved fast and efficiently.
1 December 2025
Unprompted review
Very helpfull.Thank you fir your help
Very helpfull.Thank you for your help Kriss.I accidentally subscribed by mistake while trying to make a different purchase, as I was redirected to the page without realizing it. A membership fee was charged even though it was not my intention to subscribe. However, when I reached out to customer support, I received a quick response assuring me that my case would be resolved, the membership canceled, and the amount refunded. I truly appreciate the immediate attention and support I received, and I am currently waiting for the refund and cancellation to be completed
25 November 2025
Unprompted review
I got a quick response from Eugine…
I got a quick response from Eugine regarding my cancelation and I am glad that they are going to refund me
20 November 2025
Unprompted review
Customer care is excellent.
On my concern I got help mediately. No worries.
15 November 2025
Unprompted review
The support team offered to return the…
The support team offered to return the subscription fees
28 October 2025
Unprompted review
Great experience
18 October 2025
Unprompted review
I couldn't get all my money back though…
I couldn't get all my money back though am not gonna use the gift
16 October 2025
Unprompted review
Helpful administration
8 October 2025
Unprompted review
Appreciation for Eugene
Appreciation for Eugene
I would like to sincerely appreciate Eugene for his support in resolving an issue efficiently. He extended a helping hand, showed great initiative, and ensured the matter was handled smoothly. His proactive approach and willingness to help made a big difference.
18 September 2025
Unprompted review
I accidentally subscribed by mistake…
I accidentally subscribed by mistake while trying to make a different purchase, as I was redirected to the page without realizing it. A membership fee was charged even though it was not my intention to subscribe. However, when I reached out to customer support, I received a quick response assuring me that my case would be resolved, the membership canceled, and the amount refunded. I truly appreciate the immediate attention and support I received, and I am currently waiting for the refund and cancellation to be completed.
14 September 2025
Unprompted review
Raj helped me
28 August 2025
Unprompted review
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