Prescriptionmaskusa Reviews 

46
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that knowledgeable staff members are always ready to help find the correct prescription gear. People are especially delighted with the superior product quality, perfectly corrected vision, and remarkably fast delivery times across all orders. However, some people mentioned minor drawbacks regarding packaging details or specific product components upon arrival. A few reviewers noted that certain items arrived without protective plastic boxes or experienced issues with specific inflatable parts. Despite these occasional packaging or component concerns, consumers remain highly satisfied with their overall purchases and intend to return.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible prescription accuracy and perfect fit... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with items like the mask and... See more

Order

Users describe ambiguous interactions with order, while many reviewers praise the easy ordering process and... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was wonderful to speak to a real person: Adam whom was very knowledgeable and helpful. He made sure that we ordered the correct prescription and size mask for my wife. Your product and customer s... See more

Rated 5 out of 5 stars

Prescription mask USA was able to get my exact corrected vision prescription in the mask (-9, -7.5) . I was shocked at how quick the mask was delivered! I look forward to seeing more fish in my upco... See more

Rated 5 out of 5 stars

I love snorkeling and to be able to fully see underwater is just incredible. Service was great. Great communication. Quick shipping. I can say nothing but good things about my experience. Snorke... See more

Rated 5 out of 5 stars

Great customer service and great product! They contacted me prior to shipping to inform me of options with astigmatism. I chose to try the spherical only solution with the option to send back the ma... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great product! They contacted me prior to shipping to inform me of options with astigmatism. I chose to try the spherical only solution with the option to send back the mask and upgrade if needed. No need! The mask enables me to actually see (finally!) under water! Thanks again!

8 September 2026
Rated 5 out of 5 stars

It was easy to order

It was easy to order. My stuff came very quickly. It looks great. We'll see how it works out on vacation. Very happy with the ordering experience

6 August 2026
Rated 5 out of 5 stars

It was wonderful to speak to a real person

It was wonderful to speak to a real person: Adam whom was very knowledgeable and helpful. He made sure that we ordered the correct prescription and size mask for my wife. Your product and customer service are superior. The mask arrived in a couple of days, and we are very pleased. We had looked at a couple of other mask that were less expensive; however, when we found your company and talked to Adam he's made all of the difference. We are very happy that we went with you.

27 July 2026
Rated 4 out of 5 stars

Great RX masks, but a panic order process.

Great service in providing prescription masks. However the ordering process makes the customer panic, as there is no icon to attach a copy of their prescription. The comments block has the customer typing in their prescription. If he/she didn't know to do that, here comes the PANIC, because once the order is accepted, a quick email says they're getting ready to ship it!! Now you're panicking, trying yo attach your prescription to the reply email! Terrible process. Why not just have an attachment icon during the initial order process, to save the customer grief!? I am a return customer, but have went thru the panic ordering process twice now.....

24 July 2026
Rated 2 out of 5 stars

Broken on arrival

I ordered 4 vests and two of them came with the blow up apparatus broken so that I could inflate them but they wouldn’t stay inflated. The broken part was nowhere to be found in the shipment. Very disappointing. A family member of mine ordered this from you and experienced the same. The vests that arrived intact were great!

29 June 2026
Rated 5 out of 5 stars

Rx Dive Mask Purchase For Snorkeling

I needed a prescription dive mask and snorkel for a spring trip to the Cayman Islands. I personally wasn't looking for top end gear because it would not have high frequency usage. But I wanted something solid and functional for a reasonable price. The process to submit a prescription was pretty easy on the website. The gear arrived within the specified delivery period. I liked the gear's appearance. It both looked good and performed well during our recent trip.

6 April 2026
Rated 5 out of 5 stars

Just in time for Vacation!

My son was concerned that he wouldn't be able to see anything when snorkeling on our upcoming vacation. The mask arrived and he said the prescription was perfect! He said it seemed the same as his eyeglasses prescription.

Thank you so much for helping make memories!

20 April 2026
Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. I had snorkeled for years but never with corrective vision and never often enough to get a prescription mask. Bit the bullet and got the mask for an upcoming trip. They kept me informed. They let me know that one thing I ordered wasn't needed and refunded me without me even asking. Got the product and it is top quality. I can't wait to get into the water. Can't say enough good stuff about this company.

13 April 2026

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