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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, praising their patience, clear explanations, and engaging teaching styles. Many people found the user experience to be highly effective, with well-organized programs, clear lessons, and strategies that made test preparation feel manageable and even enjoyable. The product itself, including practice tests and resources, is consistently described as helpful and instrumental in improving scores. However, some customers were dissatisfied with the company's service, mentioning difficulties with the sign-up process and a lack of individual progress tracking. A few people also felt that the pacing of the course was too fast, making it challenging to keep up at times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for being... See more

User experience

Clients share positive opinions on user experience, highlighting that the courses teach smart and efficient... See more

Product

Consumers generally express satisfaction with the product. Many reviewers highlight its effectiveness in... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear, concise, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the valuable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Studying for the PSAT felt like preparing to battle a dragon armed only with a No. 2 pencil… until I started working with Isabella Raicu. She somehow makes test prep almost fun (yes, I said almost). S... See more

Rated 5 out of 5 stars

My Instructor was Shefali Sanwal. I hadn't even fully finished the course yet and took my August SAT with about 3 weeks left in the course, and had already improved my score 150 points. I've never bee... See more

Rated 5 out of 5 stars

I took PrepExpert’s weekend SAT course taught by Ethan Moy and Alex Yang, and it was honestly super helpful. They explained each strategy in a way that really clicked and shared techniques that made t... See more

Rated 5 out of 5 stars

I’d rate Prep Expert a 5 out of 5. The program is well organized, the lessons are clear, and the strategies actually make the test feel easier to manage. My practice test score improved by 200 points,... See more


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

As Seen on Shark Tank, Prep Expert is a leading online education company that has helped over 100,000 students improve their SAT & ACT scores, receive admission into top universities, and win over $100 million in college scholarships. Prep Expert services include live online SAT & ACT courses with top 1% instructors, 1-on-1 academic tutoring, college admissions consulting, AI tutoring, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Experience with Prep Expert

I had an amazing experience with Prep Expert! My instructor, Miguel, was very knowledgeable and friendly. I like how he made sure to explain all of the tricky problems until we understood them. Prep Expert truly gave me the confidence I needed. I couldn't recommend it more!

28 September 2025
Unprompted review
Rated 5 out of 5 stars

5/5 Program!

The instructors explained everything correctly and reviewed strategies that helped me on exam day.

28 September 2025
Unprompted review
Rated 4 out of 5 stars

Flexible and Accommodating

Overall, my experience with prep expert has been exceptional. Unlike other companies, both which I have worked with in the past and which I have researched for PSAT preparation, I believe that that prep expert prioritizes the student over their scores. Instructors are supportive, flexible, accommodating, and open to whatever schedule you require. There is no obligation to complete long grueling assignments or set aside hours of your own precious time to complete worthless assessments, because at prep-expert, the priority truly is the student.

24 September 2025
Unprompted review
Rated 4 out of 5 stars

My take on the prep expert psat 4 week class.

I liked the structure of the classes. It was very engaging and the instructors were really nice and honest with their answers and feedback/advice. Yet the only thing which I did feel could improve was the general lessons these were the study tips they would give as over the weeks it did start to feel a little bit repetitive.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Studying for the PSAT felt like preparing to battle a dragon armed only with a No. 2 pencil… until I started working with Isabella Raicu. She somehow makes test prep almost fun (yes, I said almost). She’s patient, explains everything in a way that actually makes sense. Thanks to her, I now know that the PSAT isn’t just some evil plot to ruin my life. 10/10 would recommend… especially if you like learning and surviving standardized testing with your sanity intact.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10, definitely recommend

To be honest, when my parents signed me up for the course, I was not happy about it at all and just not looking forward to it. I thought it would be a waste of time and that it was unnecessary, and I made it VERY known to my parents (I apologized to them for the attitude later, don't worry). But now, after completing the course and seeing how much I've improved, I could not be more grateful for it! My course instructor was Isabella Raicu, and she's incredible! She is so engaging and makes the class fun! Not to mention I did improve quite a bit; my first practice test score was a 1210, and the last one before the last class was a 1300. So, if you're doubting this course for a second, do NOT.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Prepexpert Review

My instructor, Isabella Raicu, made this experience great because she helped me understand all of the kinds of questions I will see on the PSAT. Prepexpert has helped me prepare to take the PSAT in the future.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

My instructor, Miguel Chavira, explained strategies clearly and gave work that reflected the actual test. The practice questions and lessons were super helpful and easy to follow and lessons are structured on weekends. There´s enough time on the weekdays to get the weekly practice test done and office hours are always open.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

6-Week Review

I really liked this program, and Migual Chavira who helped me realize things I would have never seen on my own. Im glad i was apart of these 6 weeks and hope it improves my score.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Prepexpert Review

Excellent course, using strategies saw a 100-point score improvement on practice tests. Instructor Isabella Raicu was good at teaching the materials.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

PrepExpert Review

Instructor Isabella Raicu, 4-week PSAT class: I had no score improvements as a whole, but my math score, which was previously much lower than my reading, improved by almost 100 points, so although my reading went down, I could likely get it back up when I have more time to study, and raising math was my main goal with this course, so I’m quite pleased with the results.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Prep Expert had been so helpful for my…

Prep Expert had been so helpful for my daughter in the six week course she took. The teacher went over helpful math and reading tips that could be easily learned, and she found immense growth in her own ability to manage time well while taking her practice SAT’s.

7 September 2025
Unprompted review
Rated 4 out of 5 stars

Harsh was an incredible instructor

Harsh was an incredible instructor, who really made sense to me. Ive done other courses in the past and most of them didnt work for me. With this one, I managed to get over a 1400 SAT score, which i have never even gotten near before. Although the workload was a lot, it massively helped me

31 August 2025
Unprompted review
Rated 5 out of 5 stars

PICK HARSH PATEL

Harsh Patel is the best instructor ever!! He went through every question in detail, made sure everyone understood each step, and made it all fun and engaging. He knows how to teach a class to a bunch of high schoolers and not lose their interest, Even through technical issues, he made sure class went on and I truly feel so prepared for the SAT.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Best class ever

I had a great instructor - Harsh Patel - and he made the content very engaging. I also had a score improvement of around 300 from 1250 to 1510 on my most recent test! Thank you so much Prep Experts I learned so much!!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

My Instructor was Shefali Sanwal. I hadn't even fully finished the course yet and took my August SAT with about 3 weeks left in the course, and had already improved my score 150 points. I've never been genuinely confident walking into the test room until now, and that is one of the best feelings ever; knowing while others are struggling on "hard" questions that take an immense amount of time, you can breeze through them.

4 September 2025
Unprompted review

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