You can pay but they didn't send…
You can pay but they didn't send anything. I send to recharge phone but other didn't recieve anything
21 March 2025
Unprompted review
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Company details
Information provided by various external sources
Recharge the mobile phone of your family and friends at home safe and without registration. In a few steps the prepaid credit is sent.
Contact info
Cessnalaan 1, 1119 NJ, Schiphol-Rijk, Netherlands
- prepaidunion.com
Scam
The worst. Beware this company is a scam! You don't want to lose your money trust me.
6 July 2023
Unprompted review
Gone with the wind
We topped up few thousand Euros via bank transfer in end July but one month later the funds still hasn't been reflected in our account. It used to work okay, but now it seems to be totally useless. The CS staff can only give generic replies, that their manager is away and out for vacation. What in the world is going on!?
6 September 2021
Unprompted review
Not delivering scammer site beware!!!
25 May 2021
Unprompted review
Sometimes fast sometimes totally fail
Sometimes fast - sometimes not working at all.
I'm already many years user of this service to top up mobile number(s) in Philippines. If the program doesn't fail the transfer is fast. If there is a problem, the helpdesk is useless.
9 February 2021
Unprompted review
I want to pay with Mastercard as always…
I want to pay with Mastercard as always before - but it doesn´t work now - December 2020
6 December 2020
Unprompted review
Awesome
Awesome, didn't think it would work but within a minute I had the top-op on my Spanish number. Really nice :D
23 October 2020
Unprompted review
I send a 22 euro top up to a…
I send a 22 euro top up to a phonenumber abroad and was never received. Customer service in the Live chat made a mistake and asked me more phoneumbers to be loaded. This company is based in loosdrecht, the Netherlands and at Schiphol airport but uses foreign customer service outsourced and that's why its get problematic.
7 May 2020
Unprompted review
Was cautious at first.
I needed to topup my Mobitel Sri Lanka phone while overseas, but the official online process didn’t allow foreign credit cards. So I found this service, at first I thought it might be a scam, as it didn’t seem very reputable. I topped up 2€, after not receiving a confirmation text after 15 minutes I contacted support via live chat. Support told me to check the balance manually to see if the topup was successful, and sure enough the credit was applied!
:)
5 September 2019
Unprompted review
Bad service
Bad service. Orange top up was not working and tried these. I live in a country but are national of other. They said they didnt had proof enoigh my debit card was mine even sending Id. Zero. Time wasters. Waited half a day to see if the recharge was made. When i see didnt do the recharge due to the issue tried again Orange and perfect. Will never use Prepaid union again.
16 April 2019
Unprompted review
Works well and fast
Works well and fast. The excellent alternative to Fonmoney.
6 October 2017
Unprompted review
Nice customer service!
Nice customer service!! And their service works well too
9 May 2017
Unprompted review
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