Overall, the experience was good only real problems I had were the fees that they take ou. I put two $500 gift cards and they took about 10% for both.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My most recent interaction left me annoyed. Recently I endeavors to sell a prepaid credit card. Entered the information and set to wait the next couple of days. Sometime later they sent an... See more
My first transaction/swap with P2C was smooth and straight forward, no problems at all and actually got my deposit earlier than expected.... but NOW (second time use) it's up in the air and I'm no... See more
They are fast and very much appreciated for turning prepaid cards into cash! It has been a one day turnaround for it to be deposited into an account.
Company details
Written by the company
Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.
Contact info
351 24th St. N PO Box 2407, 35201, Birmingham, United States
- 415-650-1875
- support@prepaid2cash.com
- prepaid2cash.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
8 July 2025
Better than alternatives
I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was it user friendly; but it worked and following the steps they laid out was easy once the process was underway. I wish the company was a bit more upfront about about their procedures, and that the process was faster. I would recommend it still as most other services won’t purchase virtual cards or are scams in general. I would also use it again myself.
2 July 2025
First time user
First time user , the interface is clean and concise,the support is prompt and clear. I'm telling everyone about this. Kudos guys
1 July 2025
Excellent service
Excellent service. This is the best application to use when looking to convert gift cards to cash in a bank account.
22 June 2025
My go to trusted giftcard to cash app
I've been using Prepaid2Cash for a couple years now and besides one or two delays in the past I haven't had any issues with them in the past 12+ months. It's unfortunate instant transfers are no longer available due to their parent banks new regulations. But their direct deposits (ACH) are sometimes surprisingly fast or even a day early.
21 June 2025
very reliable
very reliable, quick process bit too much information The service charge is very high .
18 June 2025
Instructions should include process for…
Instructions should include process for e-cards since a pic can’t be taken of them.
20 June 2025
Quick easy reliable and the best app…
Quick easy reliable and the best app there is by far , for turning gift cards into cash
16 November 2024
The fact I cant talk to anyone I've…
The fact I cant talk to anyone I've still not got the money but it's not on my other giftcard
13 June 2025
Doesn’t live up to the transfer date
11 June 2025
Unprompted review
Reply from Prepaid2Cash
Hi thanks for your feedback. Please submit your concerns to our support team at support@prepaid2cash.com and a team member will address your concerns.
You don’t keep your time frame when you…
You don’t keep your time frame when you pay…. I’m not wealthy so me trying to get money for my unwanted prepaid cards is because I truly need it…. So when I agreed to the transaction I agreed because of the eta the funds would be credited… had I known I wouldn’t have completed the transaction
5 June 2025
It’s too slow
It’s too slow. I thought my funds will be directly deposited in my checking the same business day but it seems that it wasn’t processed yet
4 June 2025
Don’t like the fact that you can’t get…
Don’t like the fact that you can’t get your money instantly. Also don’t like the fact that if you have a card over $100 they want a picture of the card and want to know how you got it. Even though the app says you can deposit up to $1000 a week. But the app is ok for the fact that you can use it to cash in your gift cards. That’s the reason I gave it 3stars. The app would be better if they didn’t worry about where or how you got your card.
27 May 2025
Would you please explain
Would you please explain what the NEXT DAY means when you are trying to sell more than $1000 in cards?
When does the next day occur?
12:01AM?
7:15AM?
Twenty four hours after your last transaction?
Explain please??
1 June 2025
Reply from Prepaid2Cash
Hi there! Thanks for your feedback. Please submit your inquiry to our support team at support@prepaid2cash.com and a member will address your concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.