Disappointed
I ordered 2 outfits never received them highly upset when I asked for a refund they said said they would refund 70%and I didn’t get that I don’t recommend anyone ordering from
18 February 2023
Unprompted review
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Contact info
Eektestraat 2a, 7575AP, Oldenzaal, Netherlands
- 0031 541 200 770
- customerservice@prentu.co.uk
- prentu.co.uk
2.2
Poor
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ordered on 24thjan two trouser and top…
Ordered on 24thjan two trouser and top sets no sign of them,not impressed
25 February 2023
Unprompted review
Didn't get my order
Didn't get my order, said it was delivered but didn't receive it not happy with the tracking and service
15 January 2023
Unprompted review
Not fit for purpose
Eventually received photo clock, this clock is not fit for purpose...end of!.,
The battery doesn't fit properly, the minute hand is erratic and sweeps in time with the second hand! On reaching 12, the hands fall down resting at 3 and on reaching 8 or 9, they fall back down to 6. Also, the minute hand gets caught up with the hour hand. This was intended as a gift holding memories of a special trip! It's only fit for the bin! I will not be losing anymore money in costs to send this back....just DO NOT BUY.
14 November 2015
Unprompted review
Reply from Prentu
We are sorry to hear that you've received a clock that doesn't function properly. It sounds as if your clock was damaged during transport, this can result in a malfuntioning product. We will do anything we can to make sure that you will receive a clock that fuctions properly. We'd like to ask you to contact us, you can email your order number to our email adress: customerservice@prentu.co.uk. As soon as we've received your e-mail we will reproduce your clock, the new clock will be packaged in our most sturdy package to ensure that your product stays perfect during transport.
With best regards,
Prentu UK customer service
Picture collage
I found this website so easy to use, the staff were brilliantly helpful and sent my collage really quickly. I am very happy with my product and would not hesitate to use this website again and have recommended you to everyone! Thank you so much :)
1 April 2015
Unprompted review
Absolutely Fabulous!!!
I get a photo book every year with a summary of what has happened. This is the best photo book I have ever received! The quality, the ease of downloading and design was a pleasure! Quick delivery!
I would highly recommend Prentu and will certainly coming back!
Everyone I have shown has been really impressed and will be contacting them soon.
25 March 2015
Unprompted review
Magnets
I ordered 6 magnets and not only did they arrive in good time they are gorgeous too. I uploaded my photos quickly and easily and am so happy with the result.
6 March 2015
Unprompted review
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