Premium Property BuyersReviews 

12
TrustScore 2 out of 5

2.0

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Company details

  1. Real Estate Agents
  2. Property Management Company

Written by the company

We are Premium Property Buyers, a specialist cash buying service for homeowners seeking a guaranteed sale and a fully managed service. As part of the UK's largest cash buying group, we have a wealth of experience in house sales and tailor our service based on each individual clients' needs.


Contact info

2.0

Poor

TrustScore 2 out of 5

12 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(12)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Totally unprofessional!

Totally unprofessional!
Said they would purchase property and have have it completed by mid Jan. I was assured the price they gave me would be the one they pay! I should have know better!
Completion date ended up mid Feb and on the night before completion they messaged to say they would be reducing the offer by £20,000!
I totally refused and when I did the director called to offer me an extra 10k.

Due to the fact they had already delayed the completion date by a whole month and already loosing another property to another buyer we stupidly decided to accept the offer so we could use the money for a deposit on a further property we had seen.
Within 1 week, they had put the house up for sale for £40k more than they had paid.
Don't use this company unless you want to lose serious money!
They also use several other names and I will be leaving a review for each one!

Unprofessional, sly, no morals.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

We sold our house to Prime property…

We sold our house to Prime property buyers. Despite assurances right throughout the process that the price that they agreed was a firm price, at the very last minute, which was the day that they we were supposed to be moving, they reduced their offer by £33000. When they reduced their offer a lady who said she was acting on behalf of a director phoned us to see if we would accept the offer, we had never spoken to her before. She souned embarrased. It's a shame the director didn't have the courage to call us himself. I would strongly advice against using this company at all costs. I believe that they have other similar companies under their umbrella, so do your research and avoid them all. No morals, scruples, businesses like this should not be allowed to operate. I for one will be contacting the FCA ombudsman.

2 February 2026
Unprompted review
Rated 2 out of 5 stars

You’ll make less than it’s worth.

AMAZING COMPANY if you want to get little to nothing for your home and just be done with it!

This company is WONDERFUL to work with if you are just looking to get rid of your home. they are the middlemen who work with realtors to sell your home at a higher price while giving you a lower amount. Again, this is great for inherited properties, especially if you don't want to deal with having to fix it up and all that.

Just make sure you are 100% sure you want to sign with them, and I would definitely suggest having an attorney review and explain everything to you before signing anything!!!

Marvin is extremely condescending in my personal opinion and lacks proper customer service skills.

30 June 2024
Unprompted review
Rated 1 out of 5 stars

Keeping ringing my phone each day

Keeping ringing my phone each day, when you answer hang up. I've not contacted this company and if i was to sell my property i would most certainly not use a rip of chasing company like this either!!!!!

Updated: It was me that left the review on Facebook and provided screenshots of the calls. Like I've said i would not be dealing with a company that has unpaid charges since 2018!!!!! You have my full name here, so you can find me and take me off. I have blocked the number now.

7 April 2021
Premium Property Buyers logo

Reply from Premium Property Buyers

Hi Grace, as we explained when you contacted us through Facebook, we could not find your details in our system.

It would appear that someone entered your phone number into our website by mistake (they likely have a very similar phone number to you and possibly entered a digit wrong). We can only remove your phone number from the system once we know what that phone number is. As you have refused to disclose this information, we have no way of deleting it.

Due to the rude and aggressive language you used repeatedly when communicating with us on Facebook, we had no choice but to block you on that platform.

Should you wish to provide your phone number to us (so that we can delete it from our system) you can contact us here, or through the contact details on our website.

Sincerely,

Premium Property Buyers

Rated 5 out of 5 stars

Would recommend

Being someone who works full time, I didn’t have too much time to spend looking for buyers and being in contact with them. This company made selling the property so much easier!

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Impressed

I had never heard of cash buying companies like this before (not sure if it is a relatively new thing?!) but i've always used standard estate agents before to sell my property, and just sat on the market until it has sold. However, after my property didn't budge on the market for six months I looked into other potential solutions and came across Premium Property Buyers. They looked a little more upmarket than other similar companies and so I decided to speak to them. From the first conversation I was impressed with the company, everyone I spoke to seemed eager to help and I was never left without correspondence. They were able to buy my property very quickly - if you are having trouble selling on the market I would definitely recommend you consider a service such as this.

1 February 2021
Unprompted review
Rated 5 out of 5 stars

Thanks!

premium Property Buyers bought my property in January this year. I really wasn’t sure if I would be able to sell my property over lockdown, but the pandemic had no impact on this company’s ability to buy properties. They were able to buy my property very quickly, within two weeks. They were very helpful and the process was hassle free. Was a little bit less than I would have liked, but for the speed it was worth it. Thanks guys!

31 January 2021
Unprompted review
Rated 5 out of 5 stars

Great for inherited properties

I inherited a property from my parents which had a lot of potential but needed a lot of work. As I work full time I didn’t have the time or energy to put into renovating the property and wanted to sell it quickly to get the funds out of it. Premium Property Buyers were really fantastic in helping me do this. We agreed on a three week timescale that they stuck to and the whole process was hassle free. Really can’t thank the team enough and would definitely recommend to anyone looking for a quick sale!

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have sold my property (£500k+) to Premium Property buyers in Dec'20 and would happily recommend them to anyone. I approached the company and was explained the process in fair bit of detail and was made an offer subject to valuation. Given the current climate, valuations were done remotely and was slightly below market value of the property but we didnt want the hassle and needed to sell urgently and ended up accepting the revised offer. We were kept upto date throughout the process and everything went smoothly and we completed as promised.

19 January 2021
Unprompted review

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