The order was dealt with quickly and efficiently. I was advised of a delivery date and it arrived on the day. My son who is into health and fitness was now buying sardines for the health benefits they... See more
Company replied
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I found this webside by chance and ordered canned sardines for my father present. It delivered faster than my expected and well packed :) All product we really enjoyed and tasted! Plus, lovely card fr... See more
Company replied
Excellent service, quick and kind answers to my questions and super quickly delivery - from Portugal to Denmark only 4 days with UPS Express. Thank you Helder. Kind regards, Karina 😊
I'm surprised for that fast delivery,I received in very good condition.
Company details
Written by the company
Premium Bite is a proud Portuguese Shop, specialized and dedicated to all the great Portuguese products! Our main focus is small producers like us! We focus on quality, where you can find Table Wines, Port Wines, Madeira Wines, Vinho Verde and many more. We are dedicated and work only with small producers where the delicious Gourmet products stand out, from Olive Oil of superior quality, Pure Honey, Canned food, Infusions and Teas, Spicy Sauces, Handmade Chocolates, but not only! Visit us and enjoy! We pride ourselves on a fantastic customer support! We ship worldwide with very competitive shipping costs!
Contact info
Travessa da Liberdade, 38, 4400-488, Vila Nova de Gaia, Portugal
- +351 914 635 061
- hello@premium-bite.com
- premium-bite.com
4.7
Excellent
111 reviews
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I'm very happy for the service, and fast delivery. Contact soon.
I'm surprised for that fast delivery,I received in very good condition.
3 June 2026
First time ordering from this company…
First time ordering from this company and I must say that I was very pleased with the efficiency of delivery and the well packaged items. I will not hesitate to order from them again. Thank you!
22 November 2025
Really happy with the service provided
Really happy with the service provided. The products look fantastic too. Very helpful customer service too.
28 October 2025
Satisfied with the purchase.
Satisfied with the purchase.
It arrived fast and in good condition.
I recommend.
15 September 2025
Excellent service
Excellent service, quick and kind answers to my questions and super quickly delivery - from Portugal to Denmark only 4 days with UPS Express. Thank you Helder. Kind regards, Karina 😊
6 June 2025
One of the best cheese I’ve tasted
One of the best cheese I’ve tasted, love! Will defensively buy more. Delivery is quick too. 100% satisfied!
10 February 2025
THE WORST EXPERIENCE I HAVE EVER HAD! A PIOR EXPERIÊNCIA QUE JÁ TIVE!
I ordered 25 boxes for a corporate party with friends, and they sent me chocolate with an expiration date barely in time. The chocolate was not fresh. It felt like they just shipped me a batch of boxes that had been sitting in the warehouse for too long. When I opened the packaging, the chocolate was covered in a white film that forms from prolonged storage. I was extremely embarrassed in front of my guests, but there was no time to replace it. I will never use this terrible company again!
Eu encomendei 25 caixas para uma festa corporativa com amigos, e eles me enviaram chocolates com a data de validade quase vencida. O chocolate não estava fresco. Parecia que eles simplesmente me enviaram um lote de caixas que ficou no armazém por muito tempo. Quando abri a embalagem, o chocolate estava coberto com uma película branca que se forma devido ao armazenamento prolongado. Fiquei extremamente constrangido(a) diante dos meus convidados, mas não havia tempo para substituí-lo. Nunca mais usarei essa empresa terrível!
27 January 2024
Unprompted review
Reply from Premium Bite
Hi Tetiana,
We’re truly sorry this happened. The chocolates you received were freshly produced specifically for your order, as we work closely with our supplier to ensure quality and minimal storage time.
The white film you described sounds like chocolate bloom, a natural reaction that can appear when chocolate is exposed to temperature changes, especially during transport or after delivery. It doesn’t mean the product is expired, but we understand how it can affect presentation.
As we weren’t contacted at the time of delivery, we couldn’t act sooner. We always encourage customers to reach out so we can help right away.
Thank you for your feedback.
Warm regards,
Premium Bite Team
Reply from Premium Bite
Hi,
Thank you for your feedback. We're sorry to hear that something didn’t meet your expectations.
We take great care in the quality and freshness of all our products, and we would love to understand more about your experience so we can make it right. Unfortunately, we didn’t receive any direct contact from you, so we’re not sure which order this refers to.
Please feel free to reach out to us via email or phone — we’d be more than happy to help you personally and resolve any issue.
Best regards,
Premium Bite Team
Excellent communication and expectation…
Excellent communication and expectation management.
Products of excellent quality.
Excellent service.
8 January 2025
Very quick and well stored
17 December 2024
Very nice service and quick response
Very nice service and quick response, fast and correct delivery!
14 December 2024
Premium service and good bite!
Nice people attentive to meet your demand
Good products and prices in a normal range
Products well wrapped and a delivery within a week via UPS. It was easy and smooth.
Thank you Premium Bite and Merry Christmas 🎄🎄🎄
11 December 2024
They show a head up display system with…
They show a head up display system with a USB connection and then sell a simple mirror to place the cell phone where it can't be held.
It's not worth the price paid and it's of no use to me.
24 October 2024
Reply from Premium Bite
Hi,
Thank you for your review. However, we believe there may have been a mistake — we do not sell any head-up display systems or similar products.
Premium Bite is a fine grocery store specializing in gourmet and artisanal food products. Perhaps your review was intended for a different seller?
If you need assistance or think this was posted in error, please feel free to contact us directly. We'd be happy to clarify any confusion.
Best regards,
Premium Bite Team
Item hasn't arrived yet
Item hasn't arrived yet. Delivery date was the 9th August. It's the 12th today, and nothing yet. Starting to think I have been scammed. Can't even contact anyone. Load of rubbish. NEVER AGAIN
4 August 2024
Reply from Premium Bite
Thank you for your feedback. We sincerely apologize for the initial delay in your delivery and understand how frustrating it must have been.
We’d like to clarify that we did try to contact you to address the situation but didn’t receive a response at the time. However, we are pleased to see that your order has now been successfully delivered.
We want to reassure you that we are a legitimate business, fully committed to delivering quality products and service to our customers. We regret that this experience didn’t meet your expectations and appreciate your patience as we worked to resolve the issue.
If there’s anything further we can do to assist you or improve your experience, please don’t hesitate to reach out to us directly.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
Helder Lobo
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