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Rated 5 out of 5 stars

I've ordered bloom nic salts and a new kit from this company throughout the whole of this covid lockdown as couldn't get to my usual shop..I can't give this company enough credit, my order arrived qui... See more

Rated 5 out of 5 stars

Been a customer of Premier Vaping for about a year now and can honestly say one of the best places to buy vaping products I have come across. Prices are fair, service is brilliant, products arrive on... See more

Rated 5 out of 5 stars

excellent service, came well packaged with a discount code for next buying. loved sugar rush bubblegum and coke bottles, very exquisite taste. would buy and recommend again, but next time try bloom an... See more

Rated 5 out of 5 stars

I ordered for the first time from Premier Vaping and I was totally satisfied with my experience. I'm in the US and even with a small hiccup at customs (which was handled immediately) my order arrived... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

We offer the largest range of vaping supplies in the world at incredibly low prices. Our ever increasing portfolio of products includes hundreds of different E-Liquids and hardware from every major manufacturer across the world. Wholesale enquiries welcome


Contact info

5.0

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy!

More than happy with my purchase from premier vaping. Speedy delivery, well packaged items and items reasonably priced. Excellent service.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service.
Post office "lost" delivery and Ruth at Premier Vaping immediately sent a replacement order via special delivery.
Brilliant response and excellent customer service. Always good to be using companies that offer that level of service. Will be using them going forward. Many thanks to Ruth.

14 August 2020
Unprompted review
Rated 1 out of 5 stars

Take far too long to deliver if delivering at all

Take far too long to deliver if delivering at all. Almost 2 weeks now ordered a product UK to Ireland, poor customer service and royal mail hasn't received the product yet

12 August 2020
Unprompted review
Premier Vaping logo

Reply from Premier Vaping

Hi Michael,

I am very sorry to hear your order hasn't arrived.

Please send me an e-mail to ruth@premiervaping.com and we can go through your options.

Kind regards,
Ruth

Rated 2 out of 5 stars

It takes this company far too long to…

It takes this company far too long to send the product our - usually a full 7 days before it is received despite paying for 48 hour delivery. I used this company for a long time but not anymore. I have found much better service elsewhere.

11 August 2020
Unprompted review
Premier Vaping logo

Reply from Premier Vaping

Hi Lorraine,

I am very sorry to hear your order was so late.

I have checked your order details and can confirm that your order was dispatched by us on time. I have opened a complaint with Royal Mail in regards to the late delivery.

Kind regards,
Ruth

Rated 5 out of 5 stars

Amazing company and service

Been a customer of Premier Vaping for about a year now and can honestly say one of the best places to buy vaping products I have come across. Prices are fair, service is brilliant, products arrive on time and packaged well but the main thing I like about Premier Vaping is they always keep stock up to date and fresh.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

5 stars all day long

5 stars all day long. Never let me down, always polite. Andrew and Jacob are totally professional and always there to help. Highly recommend. Well done guys.

14 July 2020
Unprompted review

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