Premier Range Reviews 8,965

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and stunning appearance, often exceeding expectations. Many highlight the ease of the ordering process, the helpfulness of the staff, and the efficiency of the delivery service, noting that items often arrive quickly and are well-packaged. The overall service, from initial inquiry to receiving the goods, is frequently described as first-class, with many appreciating the regular updates on their order status. However, some people were dissatisfied with specific issues, such as receiving items that did not match the website image or experiencing problems with color matching, particularly for matt glass products. A few customers also reported receiving damaged items or products with manufacturing defects, and expressed frustration with the company's response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express high satisfaction with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more

Company replied

Rated 5 out of 5 stars

A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more

Rated 5 out of 5 stars

We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more

Company replied

Rated 5 out of 5 stars

We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more



Company details

  1. Glass and Mirror Shop
  2. Furniture Store
  3. Home Improvement Store
  4. Kitchen Supply Store

Written by the company

Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brite colourful ideal for my kitchen

Brite colourful ideal for my kitchen. Well packaged and kept up to date until it arrived. More than helpful if you have any queries. Also a great price and great quality

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. Colours were amazing and glass finish was fantastic

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great products.

Good website. Straightforward ordering process. Delivered on time. Good fitting instructions. Splashback looks great.

6 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great company to work with kept in…

Great company to work with kept in contact with all the way through from start to finish end product was lovely.This is my second backsplash with them and never looked had a problem

5 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range
-------------------------

Rated 4 out of 5 stars

Excellent product

Excellent product, well packed and arrived on time

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

The finish is excellent.

The finish is excellent the sizing was perfect to my measurements and the mastic quick and fast to fit.

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

First class service We found the Premier Range website…

We found the Premier Range website quickly using a search for glass splash backs.
The website was clear and concise which made submitting our order really easy.
We needed to add further dimensions for socket cutouts which were requested by the sales team to be sent as a drawing via email.
After the order was finalised, it took slightly longer than quoted for the glass splashbacks to be dispatched.
On delivery, I found the panels to be very well protected for transport and in perfect condition.
Carefully following the PR instructions, the panels were fitted with the supplied adhesive and the socket openings lined up perfectly.
The splashbacks look amazing, so we can't thank PR enough for their service.

9 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Five star company

I'm absolutely over the moon with my splash back, premier range keep me upto date of every stage from ordering to cut to quality checks and delivery. I couldn't fault the service 1 bit.

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Love the splashback that you made us…

Love the splashback that you made us from our photo. Great service

15 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range
-------------------------

Rated 5 out of 5 stars

Orange kitchen splashback

The product is exactly as described, packaged well, delivery and communication excellent..... What more can I say but very pleased 😊

14 March 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 3 out of 5 stars

the 3 i purchased are ok .

the 3 i purchased are ok .. but not as good as i thought they would be. still have my sauvage to fall back on😊

8 March 2026
Premier Range logo

Reply from Premier Range

Good Morning Martyn,

Thank you for your recent order of 1x 700mm x 750mm Dandelion Glass Splashback With Drilled Holes. Upon reading your review, it appears you seem to be referring to a purchase made of 3x perfumes or aftershaves, which are not items we sell.

Please let us know if there is anything else we can help with or if you have any further questions.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent product

8 March 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Mat was really helpful

Mat was really helpful, and the samples sent have helped me make up my mind.

7 March 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

After a few hiccups...

After a few hiccups we found the site easy to manage. Information was given at all stages of the process and the product is exactly as described. Wonderful experience!

6 March 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

No issues all as described delivered…

No issues all as described delivered with care beautiful well crafted cooker splashback.
Happy wife etc

5 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Amazing

Amazing online store. Product is gorgeous & people were a pleasure to deal with

18 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Stunning Radiator Cover

What an amazing experience ordering from this company. The product I received today is absolutely amazing.
From ordering to delivery and the item I received - all phenomenal!!

27 February 2026
Unprompted review
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range
-------------------------

Rated 5 out of 5 stars

Good service

Good service , quick delivery,not easy to track.

2 March 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Really great that you are well looked after from start to finish updated daily , order delivered on time 👌🌟🌟🌟🌟🌟. Fantastic 100% recommendation.

Looks fantastic in room, looking for something different & kept updated daily & order is here at time stated.Premier Range 100% recommend.

28 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range
-------------------------

Rated 5 out of 5 stars

Looks amazing

Looks amazing

28 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

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