The Premier Park car park at Argos on the Old Kent Road in south London has what can only be an *entrapment space*. The white lines aren't there, but you don't notice as it's exactly the same space as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Robbing chunts. Clearly just scaremonger people to pay fines by stating they will take them to court/ for a ccj debt collection if money isn’t paid. Unfortunately I have paid for the easy life becau... See more
My experience with parking at a car park owned by Premier Park Ltd was really awful. I paid £2.20 on their SIPPI App which was sufficient for 60 minutes but got a PCN for £100 even though I was the... See more
An absolute disgrace, legalised scam who prey on vulnerable people. I am in my late 70's and I was clearly parked in a disabled bay, displaying my current up to date blue badge on my seat (as it alway... See more
We usen the Manchester one near Co op arena. Fantastic, helpful staff, Very polite. Easy access and leavinthe Park n and wa helped to find best route out to join the duel carriageway going right.Fant... See more
Just received a letter from Debt Recovery Plus claiming I have been sent 3 previous letters from Premierpark (which I have not) so I now owe £170 for parking in what I thought was a free car park. The... See more
Paul Dawson in position of CEO for Premier Park LTD believes he's above the the LAW. HIS company is NONE compliant with the companies Act 2006 section (44) ( rendering the PCN fraudulent) NO ONE IN P... See more
I parked in a Council Run Car Park and paid in full. Then moved to another Car Park within a few metres believing it to be Council owned with my ticket still valid. No clear signage showing it was a p... See more
Parked in a disabled parking spot clearly displaying blue badge but after Appeal, they have written back to say that as they use ANPR cameras to log entry and exit times then a parking ticket should b... See more
absolute thieves, i parked in a parking spot not knowing it was private, no signs, just a camera that takes pics of your reg, i parked here twice and was charged 100 for first one and 170 for the seco... See more
I cant review and give 0 stars...Visited Vue cinema, car park was very busy so I parked in what i thought was a space. No do not park signs, no writing on the floor saying keep clear nothing. Got a ti... See more
Premier Park DO NOT USE THEIR CAR PARKS 14.07.25 and still being hounded by this company. If there was an option to give a “minus” score I would. I am still fighting an “alleged” parking char... See more
Received a parking fine. Photograph on letter was a white car, mines blue… I live in the south… the fine was issued in Leeds and the number plate didn’t match mine! Last two letters were wrong way aro... See more
The bay having the base of a tree, and a metal post on the white line, meaning I had to park my vehicle to avoid both, means that I am eligible for a fine! Phenomenal. Appealed - rejected. Shocking co... See more
Parked legally in Hope Cove - didn’t over stay my time - got issued with a fine . Appealed and sent evidence of said ticket - they still wanted to fine me because they said I hadn’t put in my reg prop... See more
My son received a PCN for parking his motorcycle on private land outside his gym with zero obstruction & lack of signage. He tried to appeal 3 times on their website & each time it failed to confirm o... See more
Absolute rip off merchants. Parked in Capital Retail Park in Cardiff and subsequently received a charge for staying longer than three hours. I have never been in a retail park before that has a time l... See more
Sent me a parking charge notice dated 1st January but their letter arrived 15th January & guess what you only have 14 days to pay a fine and pay the reduced £60 charge, otherwise it’s £100. How very c... See more
An absolute discussing company to try to deal with. Got a parking fine, and every time I tried to pay it kept coming up as not recognised then tried to contact them, and there is no way of speaking to... See more
I parked in a carpark at Portishead marina it says disabled badge first 3 hours free & to scan badge only stayed 1 hour another sign said scan badge on way out when you go to do this it says t... See more
Two visits to the New Hall Hey site in Rossendale on 22/12/2025.One at lunchtime exiting car park at 12.26 on exit camera .Again the other in the evening exiting at 19.22 on exit camera. Thier n... See more
I've received a parking notice from this company, which is fine, as i did park there, but i cannot send an appeal. my stay was only 25 mins over the signage statement. none of the emails work, there i... See more
Tried to fine me £100 for parking at a pub, reduced to £60 for prompt payment, I proved that I had been a customer t the place, but they declined the appeal. They offered me a one time offer to redu... See more
What an awful awful company. I paid for my parking but because I used cash and didn't keep my parking ticket I couldn't prove I had tried to appeal but of course they wouldn't care to look at CCTV... See more
This company seems like a scam. I paid for my parking and received a pcn of £60. When I appealed it they lowered to £20 and said I would have to pay. I already paid for my ticket and did not overstay... See more
Parked using my blue badge,making sure it was clearly visible because I could see a man taking photos of different cars. When I received a parking fine a week later I was really shocked.There were... See more
These lot are scamming people. Paid my parking by cash but unfortunately binned my ticket after. Got a ticket come through saying I never paid. Even though they have me on camera paying for a ticket a... See more
£100 for not parking fully in white lines even though the white line I parked over isn't even a parkig space. The spaces need to be wider anyway so you can get out of your car without banging the ca... See more
Absolutely disgraceful company in how they operate & treat the general public. Issuing fines & speedy debt recovery is clearly their focus revenue stream! Despite explaining our circumstances in depth... See more
Tried chasing me for a PCN issued at a Fitness First gym despite me being a registered patron. They continued for years until they finally got the minerals to take me to court. Hilariously, thei... See more
They gave me a parking ticket for parking in the car park at my flat, which I have a permit for. I appealed and it was rejected because I was in front of a disused garage. There were no proper spaces... See more
This company is what I call bullies, and threatening to exploit money from society. The Government or law enforcement within the Labour party should stop this NOW, and force businesses like this to c... See more
I mistakenly thought this car park was part of our permit parking area. It is not normal noted as a car park that is exempt. I parked here twice never been here before for two medical appointments.... See more
I visited Millendreath Cornwall- and parked in their car park as no other parking is available. I paid the parking fee using my Direct Debit card on the 13th Sept 2025. The fee was taken from my accou... See more
Show Me The Money !! Dear Premier Park Ltd. Clearly words like fairness, compassion and empathy aren't part of your business plan. Well done for making hard working peoples life a misery with you... See more
Had a fine for parking in a disabled bay with no badge on show sent me a photo of the back of my car no dash photo as this was where the badge was displayed. Appealed this they asked me to prove I hav... See more
They should be ashamed of themselves. PCN was issued on 28/10/25 and I received my first letter from them on 08/12/25…yes you read that right! To double down on it that exact same day I received a... See more
Most disgusting parking place I have ever dealt with!y wheels were out of the bay due to a car parked next to me being over the line!! But when they took a photo of my car the car that was parked over... See more
There is no customer services number to talk to anyone.....for a reason? They provided very poor details on why we had incured a fine for breaching parking conditions. We assumed they had errone... See more
the machine would not allow more than half and hour, no matter how often one pressed +. So we paid for half and hour and then got a parking ticket for £100. The company are operating a scam but no o... See more
It is a bottom feeding scammer. Debt recovery letter for £155 despite no letter sent this I believe is the business model as you can't prove that it wasn't received, they don't even have to prove th... See more
I am absolutely disgusted by the service and complete lack of transparency from Premier Parking. I recently received a £100 parking fine after using a car park that, unbeknownst to me, was own... See more
The worst, scamming company I’ve ever dealt with. I parked in their space, tried to pay via Ringo as directed but the location wasn’t available on the app. I had to run for a train so had to leav... See more
The worst company ever!!! They didn't send any letters to me, regarding my missed payment, and straight away sending the debt collectors , what a scam! I would pay that bloody £70 instead of £170 now!... See more
1 star is a bonus , can’t get hold of the customer services ! Disgrace of a company! Give you 14 days to pay a reduced charge but if you want to get hold of them it takes longer thus creating extra c... See more
Absolute scam company, they monitor the parking at Valley Centertainment in Sheffield. When there is an event on at the arena they speculatively take photos of random cars legitimately parked and stat... See more
I went to a place called Millendreath beach to walk my dog and meet some friends. I paid for parking and left. I use this beach quite a lot for dog playing but at the time didn't realise the rules w... See more
Went to my local gym after work for a total of 90 mins. Received fined statement claiming I was in the carpark for 3hrs 48mins claiming my entrance time was when I was at work. The photo of the car en... See more
Couldnt get out of costco carpark in cardiff as the football had finished so the roads were gridlocked, couldnt even get out of my parking space, disputed but turned down, absolute c@&ts
These and Popla are an utter disgrace
These and Popla are an utter disgrace.
Anyone have issues contact the British parking association and read the private parking code of practice because I can almost guarantee Premier aren’t adhering to it. Also write to your MP - it’s the government allowing this.
15 April 2026
Unprompted review
Truly heartless people, devoid of human compassion
Truly heartless people. I am in disbelief, frankly. I have explained that my family is in crisis and we had a GP appointment. My crime? Waiting outside a marked bay, not even with the engine off- and ready to move to let anyone pass. I have explained our dire circumstances and that we were at a point of complete crisis, but the company are utterly without even a shred of human compassion. It sums up this country, frankly- that even at an NHS site, merciless, completely kindness-free profit seeking mercenaries are contracted to make money out of the vulnerable.
2 April 2026
Unprompted review
This company is a complete scam
This company is a complete scam. I am a permit holder at a location using this company. Up until recently, there have been at least 3 cars parked in our bays that have had neither valid tax or MOT, and one of them was there for over a year. The online parking register showed our permits as "never expiring", and yet we were bumped off the list, and, as a consequence received 2 parking fines. which brings me on to a further point. Whereas the previous company put tickets under the windscreen wipers, which gives a clear signal to pirate parkers, this bunch notify by post, which means that you can run up several "fines" without being aware that there is anything amiss. There is no way of contacting them directly, and now their website won't allow us to log in using details supplied by the company, so there is no way of issuing permits to clients.
31 March 2026
Unprompted review
Absolute scam company
Absolute scam company, they monitor the parking at Valley Centertainment in Sheffield. When there is an event on at the arena they speculatively take photos of random cars legitimately parked and state the driver left the car park, without providing evidence. They reject every single appeal with zero consideration, even when you provide proof of purchase confirming you were in one of the restaurants at the time you apparently left valley Centertainment they still reject your appeal. When you appeal to POPLA they always wait until the very last minute to withdraw the charge as they know it has zero chance of success but they want to scare you into paying. The directors need locking up their operating model is fraud plain and simple.
31 March 2026
Unprompted review
I'm going to wipe my arse with the…
I'm going to wipe my arse with the letter and send it back .
25 March 2026
Unprompted review
My son received a PCN for parking his…
My son received a PCN for parking his motorcycle on private land outside his gym with zero obstruction & lack of signage. He tried to appeal 3 times on their website & each time it failed to confirm or submit! I feel this is purposely done for financial gain & entrapment.
22 March 2026
Unprompted review
£5 a minute for queuing to exit car park not actually parked
Got a fine for sitting in a traffic queue for 12 mins, was not even in a parking bay just sat in a queue waiting to exit the piece of tarmac, appealed the fine but knew the answer before I even posted it, they don’t care just out to get as much money as possible
28 February 2026
Unprompted review
These parking fine companys need…
These parking fine companies need shutting down . Set of wankers . There all the same
17 March 2026
Unprompted review
Bunch of robbers
Bunch of robbers. Appeal process too is a con. Poor car park, lines faded & not visible, lighting & signage poor but penalise the shoppers
24 November 2025
Unprompted review
Utterly dishonest company using their…
Utterly dishonest company using their shameful access to DVLA data to falsely claim non compliance with terms and conditions.
10 February 2026
Unprompted review
AVOID them whenever possible!!!
AVOID them whenever possible!!!
I would give you -1☆ if that was even possible you cheating scum.
I parked my car by the ice skating centre in Milton Keynes and at the time of the parking I've noticied there is no way to pay "by card" or contactless so after I parked my car, I looked for some place I could get some change. Since this was Milton Keynes, a town designed to drive around and not walk, it took me over 20 min to figure out some change (I had to walk to the Morriston's nearby). Finally, when I got some change, I've paid for my parking stay like I should, for 2h stay (my car stayed at the parking lot for 2h25min because those 25min I've spent looking for change). After couple of weeks I got parking ticket and I have appealed. With the appeal I have explained the whole situation and provided the copy of receipt which I kept "just in case". Imagine my shock when they answered back saying there is no sufficient evidence to support my claim....wtf? And what other sufficient evidence do you expect me to provide?
So the next option would be to appeal to "POPLA" and do you know what they say? If I appeal to POPLA and my appeal gets rejected by them too, then I lose my right to pay discounted penalty because I dared to appeal again (there is no reason given of why I lose my right to pay discounted penalty after I appeal to POPLA...)
DO NOT USE! DO NOT USE!
1 February 2026
Unprompted review
DO NOT HIRE THEM, THEY WILL LOSE YOU CUSTOMERS
DO NOT HIRE THEM, THEY WILL TAINT YOUR BUSINESS REPUTATION AND LOSE YOU CUSTOMERS. Disgraceful company, I had a valid complaint: parked under 10 mins ( grace period) only to give the keys to Halfords so they move my car inside the workshop as I couldn't find a parking spot on their marked bays. Not my fault at this point as it is Halfords responsibility to then re-park on an authorised spot(all can be seen on cctv). However, Halfords are apparently unable to do anything??? Are they not paying these thieves to manage their carpark? This company just replied with a standard rejection email without even mentioning the reason for being unable to further appeal. My family and I (6 cars in total) are all staying away from Halfords for MOT and yearly services. Stay away from companies like this.
19 January 2026
Unprompted review
DISCGUSTING
DISCGUSTING! We dropped our son at his University accommodation having just started recently. We did not see any signs and was there for 23 minutes just unloading for him
We received a fine through the post of £60 to which we promptly appealed within a couple of days.
We had an email back from them to acknowledge our appeal and that the fine was paused for them to look into.
We have now just received a debt recovery letter for £110!!!
It now turns out the decision email went into our junk which we can prove so we didn't see it.
Premier Park - You have our address!!!! If these frequently go to people's junk boxes, you should certainly make sure, like the first communication, that you send it via post.
We now have to pay £170. We couldn't afford the £60 let alone £170. For 23 minutes or dropping your child to an education facility.
I am sure noone will reach out to us.
Mark Harris
26 February 2026
Unprompted review
Everyone should be careful from this…
Everyone should be careful from this Thieves and fraud parking company. I went to Houghton Hall to pick up a female passenger with special health conditions. I spent less than 10 minutes. because of the costumer, s health conditions I need to wait and help. 6 weeks later This fraud parking company sent me parking fine. I appeal them with full evidence and details of the pre-booked job with the instructions for costumers health. But they rejected.
This fraud company is a scam and should be take legal action against this fraudsters.
8 February 2026
Unprompted review
24 minutes
24 minutes, didn't get out of the car. £60.00 robbing gits. What an awful company to deal with.
11 February 2026
Unprompted review
Parking notice for alleged 1 day and 1 hour stay
I received a Parking Charge Notice for an alleged 1 day and 1 hour overstay in Alvis Retail Park in Coventry, where I go to the gym. The letter was dated 31/01/2026 and it arrived mid February, for the alleged overstay from 11/11/2025 to 13/11/2025.
I went to the gym before midnight on 11/11, left after midnight on 12/11, went to work on 12/11 and to the dentist on 13/11 in my car. It's ridiculous to even consider that I left my car in the retail car park, walked home at midnight as a single woman, for 3 miles, walked to work the next day and the day after, and walked back to the gym on the 13/11.
Somebody at Premier Park is highly incompetent.
I appealed and made a complaint, and I am so fuming about having had to waste my time with this that I want the whole world to know how incompetent and money greedy they are.
31 January 2026
Unprompted review
Had a fine for parking in a disabled…
Had a fine for parking in a disabled bay with no badge on show sent me a photo of the back of my car no dash photo as this was where the badge was displayed. Appealed this they asked me to prove I have a badge not a chance you prove I haven’t and that it wasn’t on show ! drive a fiat 500 and take my Nan whose badge it is shopping once a week I guess this isn’t classed as a disability car cheeky so and sos
8 January 2026
Unprompted review
Utterly morally corrupt organisation
Utterly morally corrupt organisation. A vague image of me driving my car and given me an obscene fine. When challenging the fine received a letter in the post to say it had increased even though they say it won't whilst contesting. Not sure how the umbrella company and their managing partners sleep at night stealing from people.
21 December 2025
Unprompted review
These people are scammers
These people are scammers. It's about time the government will close them. I paid via the App was mentioned on the location, the number was different from the picture that came up. I called them ( Sippy App) and they said : pay, and if there's a problem we will deal with it later. I got a confirmation that I paid but sidn’t say how much. Shortly Th after, I got a PCN notice from Them which I appealed but never got a reply, by now
They sent me a debt collector letter.
I am Going to contact my
MP and I suggest you do the same.
They must be stopped. Facebook is full of the same stories as mine. Disgusting.
10 December 2025
Unprompted review
Do not park in car parks managed by Premier Park
If it wasnt for the fact that this company has a series of appalling reviews I would think that it was a scam company. Of course they dont give out a number for you to contact them - just an online form that they will very graciously review within 28 days and then decide if they are willing to decrease the fine.
Premier Park claimed that I left my car in one of their Chippenham carparks over night. It's a carpark I use every day to go to the gym - I never leave my car there over night. They have recorded my arrival on one day and then logged me leaving 24hrs later - this is incorrect but of course as you cant speak to anyone its a bloody joke.
23 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.