Banner for Premiere Collectibles

Premiere Collectibles Reviews 

15,019
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,736 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are of exceptional quality, arriving securely packaged in protective sleeves to prevent any harm. People are also very satisfied with the helpful communication and the reliable authentication certificates included with their purchases. Though some customers experienced significant shipping delays in receiving their pre-ordered items, waiting several weeks for delivery updates. A few other people also felt that finding signatures on applied stickers rather than directly on the items was disappointing. Additionally, a small group noted occasional issues with items arriving damaged due to inadequate protection during transit.

What people talk about most

Product

People report positive experiences with product, highlighting great item quality, secure packaging, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Order

Reviewers share mixed feedback about their ordering experiences, marked by low consensus. While some... See more

Quality

Users describe positive interactions with quality, highlighting that items consistently arrive in great... See more

Service

Consumers find service to be positive, highlighting professional communication, efficient operations, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 4 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Ordered from Australia some time ago, however, reviewing now as only just saw a request from them to do so. Easy website to navigate and products delivered in excellent condition and in a timely fash... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(15,019)

2,714 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My book was here in a timely manner and…

My book was here in a timely manner and was everything they said it would be.

25 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thanks so much, Cindy! We're delighted your book arrived promptly and was everything you were looking forward to. Happy reading! 💛📚

Rated 5 out of 5 stars

“Yes I Am”

Well. I am not sure which experience it refers to. Jimi Hendrix sang “Are you experienced?” Yes I am. So I guess my experience is “yes I am”.

15 July 2026
Unprompted review
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Robert! We love the Hendrix reference! 🎸 We're glad you had a positive experience, and we truly appreciate you taking the time to share it. We hope to help you find another great collectible soon! ✨

Rated 1 out of 5 stars

Book itself not signed

Signature is on a sticker that was affixed to a page inside the book, not an actual signature on the book pages itself.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Denny. We understand the preference for a book signed directly on the page. For transparency, the product page noted that this edition included a signed bookplate, which still bears the author's authentic signature. We appreciate your feedback and are always happy to answer any questions about your order. 📚

Rated 1 out of 5 stars

Wrong "vinyl" that's too thick, got lost

I ordered a WHITE signed Americana album by The Offspring's Dexter and Noodles. I know for sure the signature for Noodles is legit because I have another item from them signed but I'm not even sure that's Dexter's signature cuz it looks off in a way.
I got a BLACK vinyl. I also don't really own any vinyls and I can't justify buying a record player for albums I want to have as collectors items, but the "Vinyl" I received wasn't the color I asked for AND it's super THICK, like I've held other vinyls before and I don't believe this to even be a working record, it feels like PLASTIC.
Not to mention it got LOST IN CHICAGO for like a week or 2 and I was trying to get a refund because I didn't believe I'd ever actually be getting the item I ordered, I didn't trust it at all to begin with and then that happened and I got what looks like a fake vinyl in the color I didn't order so I'll NEVER BE ORDERING ANYTHING AGAIN

24 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for sharing your feedback, Malinda. We're sorry to hear about the confusion with your order and the frustrating shipping delay. We understand how disappointing it is when a collectible doesn't meet your expectations.

Our Customer Service team will be reaching out to review your concerns and work with you toward a resolution. We appreciate the opportunity to make this right.

Rated 5 out of 5 stars

SCREAMING LIFE

I think I was sent an autograph copy on accident. I dont remember ordering a autographed copy of Screaming Life. I cant remember if there was an option or not. But awesome book. I truly enjoy reading this from Kim's standpoint. Good communication.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Ralph! We're so glad you're enjoying Screaming Life. We did receive an order from you in February of this year, and we're happy the signed edition was such a pleasant surprise. We hope you continue enjoying Kim's story, and thank you for your support! 📚

Rated 5 out of 5 stars

Excellent book

Excellent book, good read & excellent customer service.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Steve! We're delighted you enjoyed the book and had a great experience with our customer service. Your support means a lot, and we hope to help you find your next great read soon! 📚✨

Rated 5 out of 5 stars

Great biography together with original…

Great biography together with original signature of the author - awesome memory on one of my favorite bands! Delivery and communication worked well - only local customs made the book somewhat more expensive than expected.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Sven! We're so happy the signed biography became such a meaningful addition to your collection. It's wonderful to hear everything from communication to delivery went smoothly. We truly appreciate your understanding regarding local customs and hope to help you find another special collectible soon! 🎸📚✨

Rated 1 out of 5 stars

Preordered my signed book months ahead

Preordered my signed book months ahead, received my book later than regular purchasers of the book

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Josh. We completely understand the excitement of receiving a signed preorder and appreciate you placing your order so far in advance.

Preorders can sometimes have different fulfillment timelines depending on when signed copies arrive and become available for shipment. We’re sorry this resulted in your copy arriving later than expected, and we appreciate your patience and understanding.

We’re grateful for your support and hope you enjoy your signed book!

Rated 2 out of 5 stars

The shipping kept getting pushed back

The shipping kept getting pushed back, Premiere Collectibles would either A) not respond to my inquiries B) tell me the author hadn't signed the books yet [even though a video of the author signing the books was posted week earlier] C) inform me that there were more important things going on at Premier Collectibles than my inquiry. I was very happy with my book when I did receive it.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for sharing your feedback, Eric. We're glad to hear you were happy with your signed book, but we're sorry the delays and communication didn't meet your expectations.

While release and fulfillment timelines for signed editions can sometimes change, we understand how important timely and accurate updates are. We appreciate your patience throughout the process and your honest feedback, which helps us continue improving the experience for our collectors.

Rated 5 out of 5 stars

Wonderfully easy process

Wonderfully easy process. Excellent communication throughout and quality product received.

1 July 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Jammo! We're so glad the process was smooth from start to finish. It's wonderful to hear you appreciated the communication and your collectible. We truly appreciate your support! ✨

Rated 1 out of 5 stars

Bought a book and had one already…

Bought a book and had one already gifted to me so I wanted to return it and was denied,
Not the outcome expected
Be very careful with this lot

30 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Paul. We're sorry the return request didn't have the outcome you were hoping for.

Because all of our products are signed collectibles, they are covered by our all sales are final policy, which is disclosed at the time of purchase. We understand this may not have been the outcome you expected, and we appreciate your understanding.

Thank you for sharing your experience with us.

Rated 5 out of 5 stars

The experience it's great

The experience it's great, in get buy to be long soon

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Filipe! We're so happy you had a great experience with us. We truly appreciate your support and look forward to welcoming you back for your next collectible soon! ✨

Rated 5 out of 5 stars

I have purchased several autographed…

I have purchased several autographed books from this site with authentication as gifts and each has arrived in pristine condition and the pricing for the autographs in these books is cheaper than my experience attending conventions and paying for autographs at live signings.

30 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Ohio Mike! We're honored you've trusted us for so many special gifts. It's wonderful to hear the books have consistently arrived in pristine condition and that you've found great value in our signed editions. We truly appreciate your continued support and look forward to helping you find your next perfect gift! 📚✨

Rated 5 out of 5 stars

Fast

Fast! Great service great items

23 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thanks so much, John! It’s wonderful to hear you enjoyed both the service and the items. We’re grateful to be part of your collecting journey! ✨

Rated 1 out of 5 stars

I ordered over a month ago and it still…

I ordered over a month ago and it still shows awaiting fulfillment. Do you not have the product in stock. If not you should provide a refund.

Thanks Todd Webster

17 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Todd. We're sorry to hear about the delay. Some signed collectibles require additional fulfillment time before they can ship, but we understand that waiting longer than expected can be frustrating.

Our Customer Service team will be reaching out with an update on your order. If you decide you no longer wish to wait, we'll also be happy to assist with your available options. Thank you for your patience!

Rated 5 out of 5 stars

You inform people about where things…

You inform people about where things are at with their packages are and are quick delivery for international customers

23 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Theresa! We're so glad you appreciated the shipping updates and our international delivery service. Keeping our customers informed every step of the way is important to us. Thanks for your support! ✨

Rated 5 out of 5 stars

This place is wonderful

This place is wonderful. The books are always in superb shape. They have fantastic signatures in them too.

30 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Cameron! It means so much to hear that you've consistently received books in superb condition with signatures you love. We truly appreciate your support and look forward to helping you grow your collection for years to come! 📚✨

Rated 5 out of 5 stars

Oh my gosh..

Oh my gosh... incredible experience! Kept up to date on status of delivery, which is always appreciated. Arrived right on time and so carefully packaged. It was like one of THEIR family members was going to receive it. Love love LOVE ! Will continue to purchase from Premiere Collectibles.

27 July 2026
Unprompted review
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Beth Ann! Your kind words truly made our day. Knowing the care we put into every package came through means the world to us. We're honored to be part of your collecting journey, and we can't wait to send your next special find. Thank you for being part of the Premiere Collectibles family! ✨

Rated 1 out of 5 stars

Never received my product.

Never received my product or a follow-up from customer service about not receiving my product.
Update: I did get a follow-up: “After reviewing your request, we’re sorry to let you know that the order is beyond our 30-day return and refund policy, which means we’re unable to approve a refund or return at this time.”
No product and no refund.

21 January 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

We're truly sorry to hear about your experience and understand how frustrating it is to feel that an order was never received.

After reviewing your account, we found that this issue was first reported approximately six months after the order was delivered, which is well beyond our 30-day reporting and resolution window. While we always want to help when something goes wrong, our policies are in place because carriers and payment providers have limited timeframes for investigating lost shipments and filing claims.

We understand this isn't the outcome you were hoping for, and we regret that we weren't able to resolve the issue after such a significant amount of time had passed. That said, a member of our team will be reaching out to you directly to follow up on your concerns.

We appreciate your feedback, as it helps us continue improving our communication and processes for future customers.

Rated 5 out of 5 stars

I have been ordering autographed books…

I have been ordering autographed books for 2 years .. I have 72 . I have started on Vinyl !

22 June 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Scott! Wow, 72 signed books is an incredible collection! We're honored to have been part of your collecting journey, and we're excited to hear you've started adding signed vinyl, too. Here's to many more amazing finds! 🎉📚🎶

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look